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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 924 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.9 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers commend the ROG Zephyrus M16 for its impressive performance, stunning display, and crisp graphics. However, some users report experiencing significant fan noise and heat generation, particularly during gaming. Concerns were also raised regarding battery life and the keyboard's design. While the lightweight design is appreciated, potential buyers should consider these trade-offs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 924 reviews
  • Rated 5 out of 5 stars

    Overall satisfied

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Had it for over 1 year. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Pretty powerful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does about 140fps on warzone but i had to lower the resolution to 1440p great laptop for when you work at a remote location couldnt live without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PERFECT!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ABSOLUTELY LOVE THIS!!! Ordered a few weeks ago and works great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product my Son loves it and plays on it everyday.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say, as I have only had this laptop for a week. It is a great machine, and a huge upgrade from my 2016 Lenovo X1. It’s hard to tell how it will hold on over time. The nearly edge to edge screen was definitely the way to go over the G15. Wish there was a 32G ram on BestBuy, but it is what it is, might just have to upgrade myself later. For the first time in my life was considering a MacBook Pro, they are really amazing right now. Really wish I could run windows on them though because Macs efficiency and overall versatility is unmatched.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rog

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent gotten to deep into it but thus far it is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING COMPUTER, I CAN PLAY ALL THE GAMES THAT I WANT ☺️☺️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gaming laptop youll buy at this range.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it when it was on sale and it was totally worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Gaming Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Gaming Laptop! I would definitely recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus roc

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All i can say is i love this laptop. It is the best laptop i have ever bought

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Zephyrus M16 2022

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great benchmarks, good performance, decent battery life, extremely light.

    I would recommend this to a friend
  • Pros mentioned:
    Display, Speed

    Rated 3 out of 5 stars

    M16

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad laptop. Screen is very good and Intel’s new processors are very fast. Mine kept randomly freezing so I returned. Wait until Asus iron out issues.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      It's unfortunate to hear that the unit randomly freeze and you had to return it. We do take these negative product experiences very seriously and we will pass this over to our product team for further improvements. If you have any concerns about another model, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.

      Thank you for choosing ASUS!
      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    ASUS ROG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST IN GAMING I HAVE OWN SO FAR MULTI COLOR KEYBOARD DISPLAY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it a lot just what i was looking for my home work

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had this lap top for a month and so far it seems to be pretty good. I haven't had any issues. If I had to complain about something on this laptop it would be that the battery doesn't last very long. If anything else comes up i will update this review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer it is Perfect for revit and enscape.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super high end

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has all the power to get it all done and more with easy.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Customer Service is awful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 3 different employees tell me it was cancelled and it still showed up. The battery life is terrible and the thing is slow if it’s unplugged

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Respawn,

      We appreciate you sharing your feedback on this model. We hope that in time you will be able to use the unit and be satisfied with your purchase. We do value our customers and take negative customer service experience very seriously. We recommend that you update your Bios which improves system stability. Below is the FAQ to update the Bios.
      If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2202016711-0023) for us to better assist you.
      https://www.asus.com/support/FAQ/1008276/

      Thank you for choosing ASUS!
      Best Regards,
      Saskeia,
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Solid bang for the buck

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid bang for the buck laptop. Hard to beat for it's price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gaming computer for a beginner to start gaming on

    I would recommend this to a friend