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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 924 reviews

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Rating by feature

  • Battery Life

    Rating 3.9 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers commend the ROG Zephyrus M16 for its impressive performance, stunning display, and crisp graphics. However, some users report experiencing significant fan noise and heat generation, particularly during gaming. Concerns were also raised regarding battery life and the keyboard's design. While the lightweight design is appreciated, potential buyers should consider these trade-offs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 924 reviews
  • Rated 1 out of 5 stars

    M16 Asus Z603

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The m16 z603 is a great labtop , however a lot of people out there need to think about two main things before buying a gaming labtop , one thermal system , two TDP and power limits . This labtop will shutdown and throttle under very heavy loads of gaming if your gaming on ultra or extreme settings , it gets extremely hot . I tried two different ones and same thing . Two power limits . I’m sorry but if your buying a 3070ti and above , especially a more powerful card you need to have at least 175 watts to properly feed its gpu . It makes a big difference in performance . It’s a small compact labtop that’s good but sorry it’s really not good .

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Diana,

      We are sorry to hear about the poor experience you have had with your ASUS laptop. We recommend adjusting the game settings as well as trying other profiles in the Armoury Crate software. Please also ensure you have the latest BIOS and graphics driver installed. We recommend trying the steps in the FAQs linked below. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2202016623-0031" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Leonardo
      ASUS Customer Loyalty US Support

      [Notebook] Troubleshooting - Overheating (Fan) issue of ASUS laptop: https://www.asus.com/support/FAQ/1015064/#:~:text=Make%20sure%20the%20vents%20aren,to%20perform%20at%20its%20best.

      [Notebook/Desktop/AIO] Troubleshooting - How to fix the auto Shutdown/Restart problem: https://www.asus.com/support/FAQ/1046480/ Asus

  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    JUNK

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    completely shut down while in use after only 8 months. wont charge, wont turn on etc... only used once or twice a week. never traveled with it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Display

    Rated 5 out of 5 stars

    Great gaming laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best bang for your buck. Lots of options, fast CPU/GPU, great display.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely fast………………,,,,……………………………………::::::::……….

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Touchy screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I can say is be careful closing it. I bought last years model and my son closed it with the mouse USB adapter on the keyboard and the screen was ruined. It did not shatter but you could not use the laptop anymore.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop, but not for me

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was great but I kept hearing creaking sound from it when I wasn’t touching it and I didn’t like the feel of it. Other than that it worked fine but I decided to return it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good try

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly thought it was going to be fantastic considering the price, however it runs very hard; gets very hot; and needs to stay plugged in. Thankful for the return policy

    No, I would not recommend this to a friend
  • Pros mentioned:
    Display
    Cons mentioned:
    Fan noise, Heat
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Beauty & A Beast - Powerful Gaming Laptop!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Asus ROG gaming laptops strike again with a new suite of 2022 models, and it doesn’t look like they are slowing down anytime soon. I’m pleased to say they took what was great about about last years models (m16 respectively) and made some welcome improvements, not without its caveats though. Lets get into it. Beauty and the beast pretty much sums up this machine, with a nice matte black finish and the power to rival some of the best high end rigs out there. Admittedly this bad boy is not as lightweight as I’m used to, coming in at almost 5 pounds, but that’s not too much of an issue as I won’t really be hauling it anywhere. Still no side numbered keypad, not sure when we decided to make a move away from those, but that’s a small gripe. I will say the fans aren’t as intrusive as some are saying, but I tend to stay in the sweet spot of performance mode. The rig itself can get a little warm but it wont be noticeable unless your two inches from the screen, since the fans do blow upwards. It could be a flaw but it doesn’t bother me. Featuring an intel core i9 12th gen at 2.50 ghz paired with an Nvidia RTX 3070 Ti gpu, on paper the value here is almost unmatched. Priced just over $2k these days seems fair when you factor the range and portability. You're most likely here to see how she handles gaming, well worry not. I've had about a week to do some testing and I was able to run most of my games high settings flawlessly. Turbo mode just takes it even further with an impressive display of ray tracing on provided apps. You can comfortably play just about anything on this laptop and won't run into any systemic hindrance. Battery life isn’t much of an issue since I’m almost always plugged in but I did squeeze out about 6 hours on a full charge while playing cyberpunk, with rtx on. Oh and the included TB of storage is actually around 790 gb of useable space, so keep that in mind. The display is gorgeous and the added HDR makes the screen even more vivid. Having the higher refresh rate at 165 hz is smoother than ever, the higher the better I'll say. The speakers and sound haven’t had much of upgrade but still do an outstanding job. Playing music specifically sounds better here than it did on the previous model. If you wanted a reliable gaming laptop, you really cant go wrong here. I'm thoroughly impressed with its power and I highly recommend this product. One thing i'd like to see differently is for future models to be more upgrade friendly, like the ability to install more RAM in both slots, that would just be the icing on the cake.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice computer. It’s the best one I have owned so far.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Rocking laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome computer perfect for my music and video apps.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer Excellent product, great performance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gaming Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to upgrade my ROG laptop that I got from bestbuy about 4-5 years ago so that my daughter could have the old one to play an online MMORPG with us. This laptop is amazing. I have come to really expect the ASUS to deliver. Speed is great, game (guildwars 2) runs great, and teh graphics are amazing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great specs, gets really loud and hot

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Specs and screen are great, good brightness and speakers are okay not the best. Biggest con is the fan noise when you have it on turbo and it gets really hot. I swear you can get first degree burns

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good gaming laptop and fast in all ways very great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For a freshman college engineering student

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super for a brilliant college engineering freshman. Might need an external 4K monitor to beable to read the small print, though. His grandma has a desktop with the same specs and thinks it is good enough.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a really great laptop, even i get few time black screen then restart, but it's not usual event. However, it's not hdr screen, but support dolby vision, it's weird.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Lit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s lit it’s lit it’s lit it’s lit it’s lit it’s lit

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer with drawbacks.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop: But I wish I could have gotten it with a number keypad and a touchscreen. Also, Windows 11 is a terrible letdown. It's not nearly as customizable as all previous editions.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 2 out of 5 stars

    Hottest laptop ever. In a bad way.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs EXTREMELY hot. I didn't even play any games. Just letting the thing idle on the desktop, no apps running, and it runs hotter than it should. I worked with every fan setting, got a laptop fan base, but it still ran hotter than it should (aside from those that run at startup/what was installed by default). It comes with 16gb memory and 8 are used idling. I'm not sure if that's the laptop or Windows 11 just being a hog, but it doesn't leave room for much else.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear MikkiYool,

      I'm sorry to hear that the unit runs extremely hot, what you've experienced was not intentional and this is a random case. Have you placed it on a flat surface? Please refer to the FAQ below. For further troubleshooting, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
      Thank you for choosing ASUS!
      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support

      Troubleshooting - https://www.asus.com/support/FAQ/1015064/ Asus

  • Rated 1 out of 5 stars

    So disappointed

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had high expectations for this. Works fine but the keyboard surrounding surface area is some type of rubber material that cannot be cleaned. Smudges and marks from your hands are permanently embedded in the surface; I've tried everything to clean it to no avail. It's embarrassing and gross. Regret spending $1600 on this. ASUS, want to trade me for something decent?

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Terry G,

      Thank you for sharing your feedback on this model. We understand that the the design of the product did not meet your full expectations and we sincerely apologize for that as we do understand your concerns. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. We will forward your feedback to our Product team for review.

      To see if it helps, we recommend referring to the following FAQ below on how to clean the ASUS laptop.

      We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require further assistance, please send us an email at customerloyalty@asus.com and provide the case number "N2202016623-0051" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      https://www.asus.com/us/support/FAQ/1003050/#:~:text=You%20can%20use%20a%20keyboard,out%20particles%20between%20the%20keys.&text=To%20clean%20the%20LCD%20cover,alcohol%20and%20wipe%20it%20gently. Asus