Customer Ratings & Reviews
- Model:
- GU603ZW-M16.I93070T
- SKU:
- 6494637
Rating by feature
- Battery Life
Rating 3.9 out of 5 stars
- Speed
Rating 4.8 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the ROG Zephyrus M16 for its impressive performance, stunning display, and crisp graphics. However, some users report experiencing significant fan noise and heat generation, particularly during gaming. Concerns were also raised regarding battery life and the keyboard's design. While the lightweight design is appreciated, potential buyers should consider these trade-offs.
This summary was generated by AI based on customer reviews.
Good Laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great laptop. It has the right amount of power for what I needed it for.
I would recommend this to a friendHardware issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Issues with hardware after two months. Very disappointed for an expensive equipment.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Maryland,
We are sorry to hear that you are experiencing issues with your ASUS laptop. This is definitely not the norm and is not the kind of quality to expect from ASUS products. Since it happened 2 months after your purchase that means you are outside of the return window so we recommend reaching out to our ASUS support for warranty assistance. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2202016623-0039" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Leonardo
ASUS Customer Loyalty US Support
- Cons mentioned:Ram
Misleading description and poor quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I received mine thinking that It had 16GB soldered but it ended up having 8bg soldered even though it says that in the description. There is no 8+8 GB option on Asus listing. Also mine had dead pixels and had to return, waste of time and money
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Amuzhaqi, Thank you so much for the honest feedback, I'm sorry to hear about the misleading information. We do take these negative product reviews very seriously and we will pass this over to the relevant department. If possible, can you please provide your serial number at customerloyalty@asus.com and provide this link for reference. I'll do my best to look into this for you. Thank you for choosing ASUS! Best Regards, Jonelle, ASUS Customer Loyalty US Support
Not sure this is worth it.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For these specs I could get somewhere else for the price... I'm really trying to understand the different between the Strix 17 I got for the same price for $150 less I got 32MB of ram.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Suzzpect,
Certainly, it is worth the price considering the latest hardware technology that were implemented in the laptop design.
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty