Customer Ratings & Reviews
- Model:
- FX507ZI-F15.I74070
- |
- SKU:
- 6535503
Customer reviews
Rating 4.7 out of 5 stars with 758 reviews
(758 customer reviews)Rating by feature
- Battery Life4.3
Rating 4.3 out of 5 stars
- Speed4.8
Rating 4.8 out of 5 stars
- Display4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the TUF 15.6" Gaming Laptop's performance, graphics capabilities, and price, with many praising its value for money. However, customers are negative about the battery life and screen brightness, citing concerns about its longevity and resolution. Some also mentioned the laptop's weight and fan noise as potential drawbacks. The build quality and RAM were generally well-received, with some users noting upgradeability as a positive aspect.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Defective touchpad - died within only a few weeks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great laptop for the price, but unfortunately, the touchpad has developed a dead zone in the middle after only six weeks of use. Of course, that's enough past the return period that I now have to send in the laptop for warranty service, which will take several weeks.
No, I would not recommend this to a friendRated 1 out of 5 stars
Returned due to motherboard issues
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Second Asus laptop in the last 2 years that I've had to return due to hardware issues. This one due to the motherboard. I had strange intermittent issues, like freezing for ~ a minute randomly, installations would fail, occasional strange stuttering every second or so. Asus used to be great, not sure what happened.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Kevin S,
We sincerely apologize for the motherboard issue you've faced with the notebook and the inconvenience caused. This is not the quality of products we aim to provide. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Our goal is to ensure that our customers receive the best products and services when it comes to making their purchase decisions. We appreciate your feedback which will be reviewed by our Product team.
Although you have returned the unit, we do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2307026466-0013" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Rated 1 out of 5 stars
It's getting hot in here
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop constantly overheats after just a short time of use, either with 2 Excel files open or one game. It's better with a cooling pad, but nowhere near what I expected from ASUS.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Mboyer,
We regret to learn that you are experiencing overheating issues. We do stand behind our product, and we continuously strive to improve our approach and processes in order to achieve customer service excellence. Please follow the troubleshooting steps in our FAQ below. If all steps have been completed, please reach out to us by email at customerloyalty@asus.com and provide the link to this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS support channels. Please refer to this case number (N2307026466-0008).
Thank you for choosing ASUS.
Best Regards,
Schottky
ASUS Customer Loyalty US Support
https://www.asus.com/support/FAQ/1015064/
Rated 1 out of 5 stars
Dont buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad picture and camera quality. Slow cant barely play games. i would go with something better.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear NicholeP,
We regret to learn that you are experiencing issues. We do stand behind our product, and we continuously strive to improve our approach and processes in order to achieve customer service excellence. Please follow the troubleshooting steps in our FAQ below. If all steps have been completed, please reach out to us by email at customerloyalty@asus.com and provide the link to this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS support channels. Please refer to this case number (N2307026466-0011).
Thank you for choosing ASUS.
Best Regards,
Schottky
ASUS Customer Loyalty US Support
https://www.asus.com/support/FAQ/1042398/
Rated 1 out of 5 stars
I think Not compatible with config
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have buy this laptop it has boot up time was 10-15 second and without doing any thing disk utilisation was 90%
No, I would not recommend this to a friendRated 1 out of 5 stars
Worse
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Windows is crushing and rgb keyboard doesnt working after updates
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Okan,
We sincerely apologize for the performance issues you've faced with the notebook and the inconvenience caused. This is not the quality of service we aim to provide. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Please allow us to make your experience with ASUS a better one.
In the following FAQs, we recommend following the steps for troubleshooting both the Windows and Keyboard issues. In the event the issue persists, feel free to contact our support team at https://www.asus.com/us/support/CallUs to investigate further the problem or assistance with getting the device repaired.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2307026466-0010" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/FAQ/1038855/
https://www.asus.com/support/FAQ/1044851/
- Pros mentioned:Performance, Price
Rated 5 out of 5 stars
Fantastic Product!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This purchase satisfied my gaming experience tremendly and with its compact but beefy components, it really gives not only a competitive edge in games, but overall enjoyability. The price is just right, as i've seen many other gaming laptops with similar specs as this one, but much more pricy. This is an incredible laptop that will not disapoint.
I would recommend this to a friend - Pros mentioned:PerformanceCons mentioned:Battery life
Rated 5 out of 5 stars
Affordable and powerful
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Kids use it for school but to be honest this is a bit too powerful for that. It can run games without any issues. We really love it! Might have to tweak Armoury Crate to get more juice out of it.
I would recommend this to a friend - Pros mentioned:Build quality
Rated 5 out of 5 stars
Solid Gaming Laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice overal.....well built and just a reliable computer overall that can last easily I'd say a decade
I would recommend this to a friend - Pros mentioned:Graphics
Rated 5 out of 5 stars
Great gaming laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Excellent power for the price. Compact, lightweight design, great for gaming with even pretty high end games
I would recommend this to a friend - Pros mentioned:Graphics
Rated 5 out of 5 stars
Speedy laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very fast and great graphics. Thoroughly enjoy the quick response time to the apps. No lag. I do miss a disc drive, though.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Gaming Laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my husband. He is obsessed with the power it has to play his games. Great gift, awesome power !!!
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop that i got through open box pricing, so great value too
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
ASUS TUFF
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The ASUS TUF provides a perfect blend of power and performance.
I would recommend this to a friend - Pros mentioned:Performance
Rated 4 out of 5 stars
Great Deal!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop performs better than expected. Runs cyberpunk on ultra raytracing at playable fps. On ultra settings im getting about 130 fps on COD. And both on my 1440p moniter.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
I love the laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Laptop. Runs most games at max settings easily if not all games.
I would recommend this to a friend - Cons mentioned:Battery life
Rated 4 out of 5 stars
:)
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good gaming laptop. Runs genshin well which is what I wanted. Only issue is that the battery life isn't the greatest
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
asus tuf is so good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it‘s so good and useful ,it‘s best thing this year i bought .
I would recommend this to a friend Rated 5 out of 5 stars
Havent got mine but been using my work one
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.10/10 super fast, doesnt overheat and its pretty quiet
I would recommend this to a friend- Pros mentioned:Performance
Rated 5 out of 5 stars
W product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ive been using it for a long time and its excellent
I would recommend this to a friend












