Customer Ratings & Reviews
- Model:
- FX507ZI-F15.I74070
- SKU:
- 6535503
Rating by feature
- Battery Life
Rating 4.3 out of 5 stars
- Speed
Rating 4.8 out of 5 stars
- Display
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the TUF 15.6" Gaming Laptop's performance, graphics capabilities, and price, with many praising its value for money. However, customers are negative about the battery life and screen brightness, citing concerns about its longevity and resolution. Some also mentioned the laptop's weight and fan noise as potential drawbacks. The build quality and RAM were generally well-received, with some users noting upgradeability as a positive aspect.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Performance
God laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just buy it its working correctly for work and games
I would recommend this to a friend - Pros mentioned:Price
I love this device
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best thing I've ever gotten for this pricepoint!
I would recommend this to a friend Great Gaming Laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this laptop for gaming and to use at school for college. The 4070 makes all games have a high fps at high and even ultra graphics. The big battery lets it have a high battery life when put in eco mode. Overall this gaming laptop is a beast and was definitely worth it for me.
I would recommend this to a friendPricing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very satisfied eith the price of this laptop i am very happy with the way everything has turned out and have always wnjoyed shopping with bestbuy thbk you very much for always giving me such good service!
I would recommend this to a friendGaming laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great as advertised for a gaming laptop. Its not that much I want to say. I hate reviews with certain amount of characters. Next time I'm not answering.
I would recommend this to a friendBest gift grandson received big winner!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my grandson he loves it can’t pull him away from it.Said it is fast for gaming surfing the web and school work
I would recommend this to a friendGood gamer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great 1 month in. No complaints so far but it is a bit early to tell. Best buy wants me to do a review so here ya go.
I would recommend this to a friendGreat product so far
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has worked perfectly for what I wanted the laptop for, and I have no real complaints.
I would recommend this to a friendPrice to Performance
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works well with the games that I usually play (DOTA 2, GTA V, DRG)
I would recommend this to a friendBest Gaming Laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first gaming laptop. I am so happy with this purchase.
I would recommend this to a friend- Cons mentioned:Screen brightness
My second one going on third
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First time screen went out. Shipped me a new one. Wasn't packed. Was just a box in bigger box. Tried to add my m.2 and had a similar problem as the first. Screw was too tight and it still broke off. I will attempt to swap it one more time, but after that I am done with this thing. That will make the THIRD within 2 months.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear DTman,
We certainly understand your disappointment and the inconvenience this may have caused.
All ASUS products undergo intensive quality control testing and inspections, these are random problems. ASUS provides warranty coverage for the product. We recommend that you send the product in for service in order to determine if this is a hardware issue so this may be resolved immediately. A RMA number is required to send it in for service. For RMA details, please go to: https://www.asus.com/us/support/article/818/.
If you need more information or further assistance with the warranty for the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
I like!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent image quality is incredible in games and movies
I would recommend this to a friend- Pros mentioned:Build quality
Dead pixels after a few days of careful use.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would rate this more, the laptop ran super well and I loved the features and build quality... But about that last part... After a few days of use, a thin horizontal line of dead pixels appeared in the middle of the screen out of nowhere for no reason, I just closed the laptop normally, and reopened it a few minutes later and it was there. I feel I did nothing to warrent this thin line, I will try my best to fix it. Just very disappointed in this, because if it wasn't there, this would be 5 stars for me.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear LexiStar,
It is really unfortunate to hear about the dead pixel issue you are having with your ASUS laptop. Please accept our humble apologies for the inconvenience. This is definitely not the kind of quality to expect from ASUS products and it is not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. We recommend that you return the unit to Best Buy for a replacement if you are still within the return window and we will forward your feedback to our product team for review. We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the case number "N2307026466-0005" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Leonardo
ASUS Customer Loyalty US Support
Amazing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very goood for gaming and everything else i will 100 % recommend this laptop
I would recommend this to a friendComputer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for the value. Works great. Bought this for college
I would recommend this to a friendWowza
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What a bang for your buck, once i get paid i will be purchasing
I would recommend this to a friend- Cons mentioned:Heat
This device has a heating problems
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am here to express my extreme dissatisfaction with this particular laptop model. Though it boasts impressive specifications and features at a competitive price point, its tendency to overheat significantly compromises the user experience. Despite my attempts to optimize settings and maintain optimal ventilation, the laptop still overheats and fails to perform to its maximum potential. This laptop's glaringly disappointing performance issues cast a shadow on its otherwise impressive specification sheet. In conclusion, this laptop fails to deliver in terms of efficiency and reliability."
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Martin,
We sincerely apologize for the overheating issue you've faced with the notebook and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Our goal is to ensure that our customers receive the best products and services when it comes to making their purchase decisions. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. It is greatly appreciated that you have provided us with feedback, which will be passed to our Product Team for review.
Please allow us to make your experience with ASUS a better one. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or for assistance with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2307026466-0016" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1015064/
Dont Buy This Junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just purchased this laptop before christmas it's nothing but a piece of junk it gives me black screens all the time when that happens you cant do nothing played some games on steam american truck simulator and euro truck simulator 2 work fine but rise of the tomb raider and 2013 tomb raider freeze quite a bit during gameplay my pc will try to switch over to my nvidia gforce 4070 RTX graphics card but then say that it can't i wouldn't recommend this pc
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We sincerely apologize for the performance issues you've faced with the notebook and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable.
Please allow us to make your experience with ASUS a better one. We recommend following the steps in the FAQ below to troubleshoot the issue. In the event the issue persists, feel free to contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2307026466-0009" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/in/support/FAQ/1038855/