Customer Ratings & Reviews
- Model:
- VG259QMY
- SKU:
- 6421623
Rating by feature
- Display Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
- Features
Rating 4.7 out of 5 stars
Customers are saying
Customers value the high refresh rate and excellent picture quality of the TUF 24.5” IPS FHD 280Hz gaming monitor, frequently praising its performance in gaming. While some users reported issues with dead pixels and HDR functionality, many found the monitor easy to use and appreciated its vibrant colors and G-SYNC compatibility. The included stand also received positive feedback for its adjustability.
This summary was generated by AI based on customer reviews.
Delivery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My package says it’s here but it’s not and customer support is bad
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We appreciate you sharing your feedback on this model. We're sorry to hear about the unfortunate experiencing you're having with the delivery. We would recommend that you reach out to Best Buy support team so their team can look into this issue.
For more information, you can reach out to us at our Official ASUS North America Support twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
Would cop!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor was amazing ! Sadly was not compatible with ps5 :(. Monitor exceeded expectations.
I would recommend this to a friendGreat monitor!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Still using it after 2 and a half years. Great monitor!
I would recommend this to a friendnice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.fire I like the monitor very good for pc gaming and ps5
I would recommend this to a friend- Pros mentioned:Color
Dead pixels after 2 months.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Two dead pixels after two months. But except for that its a fps beast and color is very good. But dead pixels are very disappointing.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Josh, We appreciate you sharing your feedback on this model as this will aid in any improvements that need to be made and I do apologize for the inconveniences. However, if you would like further information regarding the concerns that you you may view the following link as the unit would be considered as functional: https://www.commercialsupport.asus.com/zbd If you have any other questions feel free to reach out to us at customerloyalty@asus.com. I'll be happy to provide a quick resolution to your case. Thank you for choosing ASUS! Best Regards, Jonelle, ASUS Customer Loyalty US Support
Best monitor on bestbuy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With a 280hz refresh rate it comes in at first place for the best monitor for gaming
I would recommend this to a friend280 hz
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good color quality and the refresh rate is great for competitive games
I would recommend this to a friendXbox
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ive seen some reviews on it doesnt work on next gen console will it run on 120fps or not?
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Alex,
We appreciate you sharing your feedback on this model. For the best compatibility, if your monitor is not listed in the link below, please update PS5 with the latest system software. Enable Performance Mode in PS5 Game Presets. (Settings ->Saved Data and Game/App Settings ->Game Presets -> Performance Mode).
If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2012025261-0009) for us to better assist you.
Thank you for choosing ASUS!
Best Regards,
Ramon,
ASUS Customer Loyalty US Support
Troubleshooting - https://www.asus.com/support/FAQ/1045097/
Great gaming computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the setup and look of this computer. It rises up and tilts. The display is bright and the keyboard lights up. Great purchase to begin with.
I would recommend this to a friendBroken
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this monitor has a very common issue which is that it will black out every few minutes to few hours for a couple seconds at a time. This can happen as much as 4 times per minute and becomes more common as the monitor ages. Returning this crap and researching another monitor.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
It's regrettable to hear you've encountered issues with the monitor blacking out. Are you connected via HDMI/Display Port? Did you try using a different cable? I'm here to assist you, feel free to reach out to me at [email protected] and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Bad, just bad.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible color accuracy, even after calibration. Gave me a headache and bad eye strain. Blue light filter is a joke.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Certainly, we understand your disappointment with the color accuracy. Have you tried to adjust game visual modes? Please review the manual below. For further troubleshooting, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Link: https://dlcdnets.asus.com/pub/ASUS/LCD%20Monitors/VG259QMY/VG259QM_VG259QMY_English.pdf