Customer Ratings & Reviews
- Model:
- FX516PM-211.TF15
- SKU:
- 6448933
Rating by feature
- Battery Life
Rating 4.1 out of 5 stars
- Speed
Rating 4.5 out of 5 stars
- Display
Rating 4.5 out of 5 stars
Customers are saying
Customers regard the TUF DASH 15.6" Gaming Laptop favorably for its performance, SSD speed, and battery life, frequently praising its build quality and value for the price. However, some users noted that the fan can be loud and the device may overheat during intensive use, while the lack of a webcam was also a common complaint. The relatively small storage capacity was another point of concern for some customers.
This summary was generated by AI based on customer reviews.
Great specs but feels cheap
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great specs but feels cheap. light bleed in the display not that great.
No, I would not recommend this to a friend- Pros mentioned:Build quality, Ssd
Great Performance For The Price
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In my opinion ASUS has hit a home run with this laptop. It's got all the right components necessary to play the most demanding games. Intel 11th gen Core i7 CPU, Nvidia RTX GeForce 3060 graphics card, 144 Hz refresh rate monitor, 16 GB RAM, and 512 GB SSD. I'm currently playing War Thunder and Wolfenstein II, they load quickly and play flawlessly. It has ports for just about everything. There are 3 USB 3.0 ports, 1 USB-C port, 1 HDMI port, 1 3.5mm pin jack port, 1 ethernet port. The monitor has a non-glare matte finish, the keyboard is responsive and the keys are sized right. The WASD keys are translucent and highlighted, and the keyboard is backlit a kind of eerie green which I think is pretty cool. The speakers are okay but presumably if you're gaming you're going to be using headphones. The overall build quality is very good and it's a good looking laptop. While the case is plastic, it seems pretty durable. A big plus is that this machine comes with virtually no bloatware, only the basic MS stuff and some ASUS apps to enhance the user experience. It's a clean, fast machine. If there was one thing I would change or add, I wish it came with a 1 TB SSD. You can use up a lot of space quickly with games. But I understand ASUS is trying to be competitive with price and performance and overall they've done an outstanding job. I think anyone who buys this laptop would be delighted with the performance for the price they pay.
I would recommend this to a friend I had to fix it myself dispute it being geek squa
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Windows settings just wouldn’t open I tried reinstalling the settings through power shell eventually I just reinstalled windows. So much for geek squad certified. I love the laptop but considering I had to fix it myself idk a discount or a gift card would be nice for my work haha.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Tigger,
It's great to know that you were able to resolve the problem besides the inconvenience this may have caused. I
If you need further assistance with the laptop, please email me at: cl-rodel@asus.com and I will be more than happy to help. Or, you are always welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Bad motherboard
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working a year after purchase. Brought to a repair shop and they told me that it was a fault with the motherboard. Since the motherboard is combined with the gpu, I would have to pay well over $600 to get it fixed. The warranty ran out a month before it stopped working. Cannot recomend buying to anyone.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We're sorry to hear that yyour unit stopped working. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
Waste of money
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Advertised as being VR-ready with the RTX- 3060 but plugging in my Rift, there is no way to get it to use the RTX over the integrated graphics. I spent countless hours trying to figure it out, even though I selected RTX in the Nvidia app it hasn't resolved the issue. Then I decided to use Best Buy's support which is a total joke. Kept getting told to go do basic things like "turn it off and on" and "make sure the cables are connected". After being transferred numerous times the last guy told me to talk to oculus. Okay so you can't tell me a basic solution on how to get an app to use the special GPU instead of the integrated graphics. Got it.
No, I would not recommend this to a friendRIP
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hmm 10 days after it’s 1 year anniversary it broke. Was a great laptop until then. Turned it on for RuneScape one day and wouldn’t recognize the gpu, wouldn’t detect my 2nd display, nvidia control panel wouldn’t open, and will not accept new/rolling back to old drivers. Seems like the mobo went bad maybe? Pretty disappointed as my warranty ended 8 days ago. Scared was ASUS is going to charge for a fix. Wish me luck
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Hippielettuce,
We certainly understand your disappointment and the inconvenience this may have caused.
All ASUS products undergo intensive quality control testing and inspections, and are built to last, this is a random problem. Please try to run a diagnostics or optimization test using the "My ASUS" utility software or application. If this is not pre-installed on the laptop, please download the application at the Microsoft Store. For details on how to use "My ASUS", please go to: https://www.asus.com/support/FAQ/1041686/. To resolve the issue, if the GPU is not being recognized and cannot detect secondary display, please try to run System Restore to revert it to the last known good configuration. If this is not possible, please perform a PC Reset.
If you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Glitchy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine is quite glitchy. It will log itself out. Screen flickers when using full TGP. I've owned 5. They all are the same way. I did return the first to BB, but then realized they are all basically the same.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Andrew,
We certainly understand your concern regarding the system glitch and flickering screen.
Check if the laptop is running with the most current Windows and video driver update in order to resolve the system glitch. Regarding the flickering screen issue, please ensure the chipset driver was up to date and WINDOWS update are installed. Also, please try to connect the laptop to another known good power source or AC outlet and away from electronic or electrical devices that maybe generating excessive electrical or RF noise. Uncleaned power source or faulty electrical or electronic device that is generating excessive electrical noise can disturb static-sensitive devices or components in the laptop that may cause the screen to flicker.
If you need further assistance, please let me know and I will be more than happy to help. Or, you are always welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Reconsider. Deep regret.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sleep/Wake/Hibernate on this device is among the many reasons to find it almost intentionally frustrating, as if they're trying to squeeze more money out of you when a year later you can't turn it on without doing a HARD RESET every time you leave it alone for 5 minutes. Constant overheating even on "silent" setting, especially if you try the Sleep modes. Genuinely insane, but the Sleep mode is the reason to avoid. Also the screen is like if you dumped 2% milk on a 50% brightness LED screen in the back of a NYC taxi.
No, I would not recommend this to a friendUnhappyClient
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this system for my son for Christmas. Very quickly we had issues and I brought it in twice for repair. The 2nd time it was replaced because it was having too many issues. Then I had to get additional repairs because the monitors would not connect properly to this laptop. Now we brought it in for repair again and it may need to be replaced. Very unhappy with this purchase as this will be the 4th repair and 2nd replacement in 6 months!
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear UnhappyClient,
We do understand the inconvenience this may have caused you, your dissatisfaction with the quality of the product and your recent customer service experience.
All ASUS products undergo intensive quality control testing and inspections during the repair process, this is a random problem. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
If you need further assistance with the warranty service for the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Error
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Blue screen errors. I already run the SD and says it's all in perfect condition, but still getting those erros sometimes...
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
It's unfortunate to hear that unit is blue screening. This is not the kind of experience we want our customers to have. Have you updated the Windows OS/ Drivers? Please attempt the steps from the FAQ below. For further troubleshooting, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Troubleshooting - https://www.asus.com/support/FAQ/1042499/
- Cons mentioned:Heat
Maybe good new?
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Junk. Over heated and artifacts. I wouldn't buy this laptop. Keep in mind I bought mine pre used.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
It's unfortunate to hear that the unit overheats. This is absolutely not the kind of experience we want any of our customers to have. What is the average temp on idle? Please attempt the steps from the FAQ below. For further troubleshooting, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Troubleshooting - https://www.asus.com/support/FAQ/1015064/
Poor work
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just got this laptop. The first problem I got is nvidia control panel does not have a display option. I can not fix the black bars in cs go. And I don’t what is going on, but cs go avarage FPS is 174, with 4:3 video settings are pretty much on low. My old laptop with icore7 and 9th gen gives me 230 avarage. I feel like I need to turn something on or set it up better on this laptop, but right now it is not working well.
No, I would not recommend this to a friendAfter a month it won’t power on
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy at all with this laptop it runs very hot 67-70c on idle. A little after a month one day it did not power on for some reason. Took it to Best Buy for warranty repair and they quoted 3-6 weeks! That’s insane! So I called asus and they told me there would be a 7-10 day if I send it to them. I’m still waiting on the laptop. I have a comparable hp omen that runs much cooler and I’m much happier with.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Nottuff,
We certainly understand your disappointment with the quality of the product and the inconvenience this may have caused if there was a delay in receiving your laptop back from service.
All ASUS products undergo intensive quality control testing and inspections, and are built to last, the overheating and the laptop not powering on are random problems.
If you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are always welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
- Pros mentioned:Speed
Great gaming laptop
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I received this laptop, I was excited to unbox it and try it out. Out of the box, it is impressive. It is lightweight yet it feels solid. The graphics are great and it runs faster than my son's higher end gaming laptop. The resolution is awesome. The keyboard has a great backlight. It is green not red like backlit keyboards often are. The edges of the machine are nice and smooth. It is comfortable to rest your hand on it. We have another gaming laptop that had edges that were so sharp that it actually sliced my hand open. We have loaded it up with gaming software as well as CAD software and a slicer for 3D printing. It is quick and responsive. Overall I think that this is a great gaming laptop for the price. It has made a good impression on me and the other gamers in my family.
I would recommend this to a friend To bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price was good but the problem was it wouldn't stop crashing
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Stevo,
We do understand your disappointment and the inoonvenience if the laptop is crashing.
To prevent the system from crashing and unstable, please keep Windows, chipset and video drivers updated, this will maintain optimum system stability and performance. While playing games, please ensure the air ventilations are free from obstructions in order to have an efficient air flow for better heat dissipation. check or verify that no system resource hungry applications are running in the background, this will definitely speak the temperature and will cause system crash. If these steps were already performed to no avail, please try to run a diagnostics or optimization test using the "My ASUS" utility software or application. If this is not pre-installed on the laptop, please download the application at the Microsoft Store. For details on how to use "My ASUS", please go to: https://www.asus.com/support/FAQ/1041686/. Also, while accessing web applications, please make sure the unit has access to an established router and internet service is working properly since this will definitely affect system speed and performance.
If you need further assistance, please email me at cl-rodel@asus.com and I would be happy to help. Or, you can speak to an ASUS live support agent 24/7 at http://bit.ly/AsusLiveChat.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Sad day I returned
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was decent just didn’t quite have enough power to play fiveM or call of duty
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We're sorry to hear about the unfortunate experience you had with this model and that it did not meet your expectations. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
For more information, you can reach out to us at our Official ASUS North America Support twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
Poor performance
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.CPU and gpu have power limitations, also de fps while gaming. It’s frustrating. As I bought this laptop during a vacation, I don’t have warranty unless I go back to Miami. Asus doesn’t bring any useful advice beside of updating bios and stuff (which I already did). Just don’t buy this one.
No, I would not recommend this to a friendGood purchase, bad service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried to buy it at the launch and I bought it but days later they canceled it for my payment I contacted the bank and they told me that they canceled the order in the end it turned out that they canceled the order but they processed it and the order finally arrived when I I had already bought another laptop
No, I would not recommend this to a friendHorrible graphics card glitches.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen glitches out 4 days past the return period. Best Buy will not allow me to return it, I’m in college and I have to have a laptop. Do not buy. Very common issue if googled.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear DustyChevy,
We're sorry to hear about the unfortunate experience you had with your unit's display. All our products do go through an intensive quality control testing process to ensure that customers get units that are in proper working condition, what you've experienced was not intentional. Hvae you tried updating the Bios on the device? Please follow the steps in the FAQ below.
If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2106046847-0035) for us to better assist you.
Thank you for choosing ASUS.
Best Regards,
Ramon
ASUS Customer Loyalty US Support
Troubleshooting - https://www.asus.com/support/FAQ/1015072/
Not reliable
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after a couple days of use and bestbuy gave me a hard time accepting the return even though it was within the return period. In the end they accepted the return after wasting an hour of my time. Bought 5 of them for the office but probably will be returning all of them.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Certainly, we understand your disappointment with the unit failing after couple days. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional and this was a random case. If you have any concerns about another model, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support