Customer Ratings & Reviews
- Model:
- FX506LI-BI5N5
- SKU:
- 6425894
Rating by feature
- Battery Life
Rating 4.1 out of 5 stars
- Speed
Rating 4.5 out of 5 stars
- Display
Rating 4.6 out of 5 stars
Customers are saying
Customers consistently note the excellent performance and build quality of the ASUS TUF Gaming laptop, along with positive feedback on the keyboard and its suitability for gaming, especially at its price point. However, some users point to shortcomings in battery life and fan noise during operation. A few also mention that the storage capacity could be improved.
This summary was generated by AI based on customer reviews.
Decent
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Weak processor, older weaker GPU, low ram, very low Vram, and can hardly run 60 frames on medium settings in most games. Definitely spend the extra money to get something with a 2060 super or better and a ryzen 5 or better
No, I would not recommend this to a friendEntry gaming laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great value for a starting gaming laptop at this price point
I would recommend this to a friendIt's Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent value for money, but not what I expect. it's good
I would recommend this to a friendNice Audio Experience
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for gaming experience with quality audio.
I would recommend this to a friendI like it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it i like it like it i like it i like it i like it
I would recommend this to a friendReally good computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good gaming computer for kids .My kid love it!
I would recommend this to a friendLaptop
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband wanted a neww gaming laptop for his gaming.
I would recommend this to a friend- Cons mentioned:Fan noise
Disappointing laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m really disappointed with this product. I came into the store wanting a different laptop but the sales associate convinced me that this was a better gaming laptop, however since the first day I started using it it has been lagging and freezing. I have one game loaded onto the computer literally nothing else besides this one game and the computer sounds like a jet engine and runs as slow as a computer made in 2000. I lost my receipt and the store was unwilling to exchange it even though I’m a reward Number. I was honestly so disappointed with it
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Evelyn,
We are extremely sorry to hear that the device is freezing and for the inconvenience this has caused you. We do understand your disappointment. ASUS products undergo intensive quality control testing and final inspections for both hardware and software before we send them out to the stores worldwide. ASUS provides a warranty for the unit in order to fix or repair any isolated factory escape defect. This information will be passed on to our development team. We are very happy to assist you with having this issue resolved. We are recommending to backup the device and complete a system reset on the device.
1. Click the "Start" button.
2. Click "Settings".
3. Click "Update & security".
4. Click "Recovery" then select "Reset this PC".
5. Click "Get started". Click "Remove everything".
6. Click "Reset".
We truly appreciate your feedback. If you need any further assistance, please don't hesitate to contact us via email: [email protected] and provide this link for reference or contact our general support at https://www.asus.com/us/support. Our customer loyalty department is dedicated to bringing a resolution to all issues related to our products.
Thank you for choosing ASUS!
Best Regards,
Lamoya
ASUS Customer Loyalty US Support
Too many issues
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very excited when this lap top came, and while overall as a laptop it runs very well, I have had it for a little over three months and I have already had issues. Back in march the wifi driver stopped working, and I had to use an external port. I was able to call Asus and they walked me through how to fix it, but it was still not something that should stop working on a two month old laptop. And then today my audio driver has stopped working, a little over a month later. I will have to call Asus again and have them fix this. I like this laptop but there have been too many issues despite it being a new laptop.
No, I would not recommend this to a friendasus
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ASUS - TUF Gaming 15.6" Laptop - Intel Core i5 - 8GB Memory - NVIDIA GeForce GTX 1650 Ti - 256GB SSD - Black very fragile, didn't last long for me
I would recommend this to a friendDecent laptop for price, faulty camera
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent gaming laptop I bought for a family member. Had some hassle between BestBuy and Asus when the built-in camera went out and eventually BestBuy sent it off for repairs.
No, I would not recommend this to a friend- Cons mentioned:Battery life
Crap
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money, in any capacity. Crashes often and has to be charged in an hour. Battery drains immediately. Terrible purchase
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We're sorry to hear about the unfortunate experience you're having with this model. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence. For more information, you can reach out to us at our Official ASUS North America Support twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
Get the extra warranty.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This waa good for a few months and then gave out. It was going to cost more to replace the parts than to buy a new one. GET THE EXTRA WARRANTY.
No, I would not recommend this to a friendThot GPU was better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Intel processor is no where as quick as the recent AMD processors Also the gap between keyboard and screen is disconcerting as is the constantly flashing keys!
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear slick,
I'm sorry to hear that you are not satisfied with the performance or keyboard on your laptop. All ASUS products undergo intensive quality control, testing and inspections. What you've experienced was not intentional or representative of our brand. Based on your description, if you are within the return period I would suggest contacting Best Buy for a return. I will also forward your feedback to the Product team for review. If you have any general or technical questions, please email me at [email protected] and include case #N201104384 for reference.
Thank you for choosing ASUS!
Best regards,
Lane
ASUS Customer Loyalty – US Support
Bad Battery Life
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great computer but the battery only last 5 or 6 hours on the internet- and I'm NOT even playing games! Will talk to BB about this problem.
No, I would not recommend this to a friendHmm not sure
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure yet,, a little over all these extra gaming programs when use to using Steam,, but not all the fan speeds,, more stuff to break
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Scooter,
I'm sorry to hear that you are having issues with the software configuration of your laptop. This is certainly not the kind of experience that we want any of our customers to have. Which programs are you having issues with? I'd be happy to help you configure the machine to your liking. Please reach out to me at [email protected] and include case #N2011084881 in your email for reference.
Thank you for choosing ASUS!
Best regards,
Lane
ASUS Customer Loyalty – US Support
Internal screen issue- Broken
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen is broken but not enough for me to care. I don’t appreciate that they sold me it like this though.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Heartless,
I'm sorry to hear that you received a laptop with a broken screen. This is absolutely not the kind of experience that we want any of our customers to have. I understand that you do not intend to return the unit, but I still recommend that you contact Best Buy customer service for a return. The screen damage will affect your warranty if you need any repair service in the future. If you have any general or technical questions, please email me at cl-lane@asus.com and include case #N2104049399 for reference.
Thank you for choosing ASUS!
Best regards,
Lane
ASUS Customer Loyalty – US Support
Computer
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over all this computer good for studying and if what play game need upgrades to 1 tb and 16 of ram
I would recommend this to a friendReview
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Some issues with the Camera not working for Zoom Meetings Other wise has been good
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Review,
I'm sorry to hear that you have been having camera issues with this laptop. That certainly sounds like a frustrating situation. If you haven't already, I recommend following the guide linked below to enable your camera in the apps that you use it. If you have any general or technical questions, please email me at cl-lane@asus.com and include case #N2102048933 for reference.
Thank you for choosing ASUS!
Best regards,
Lane
ASUS Customer Loyalty – US Support
FAQ: https://support.microsoft.com/en-us/windows/open-the-camera-in-windows-10-8da044ed-c4a8-2fb4-da51-232362e4126d#:~:text=To%20open%20up%20your%20webcam,Let%20apps%20use%20my%20camera.
So far so good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my son for Christmas and it has been stable so far and he loves it.
I would recommend this to a friend