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Customer Ratings & Reviews

Your price for this item is $799.99

Customer reviews

Rating 4.5 out of 5 stars with 211 reviews

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Rating by feature

  • Battery Life

    Rating 4.0 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers value the strong performance and appealing graphics of the TUF Gaming laptop, frequently praising its capabilities for gaming and ease of use. However, some users express concerns regarding battery life and the laptop's tendency to overheat and become noisy. The price point is also frequently cited as a positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 211 reviews
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good for lower budget

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop, only its battery with a duration of 2 or 3 hours as a low point, apart from that a good performance.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Bas Battery Life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was fine while plugged in, battery only lasted about 1 hour and 30 minutes. I sent it in for repair and now it lasts about 2 hours and 30 minutes.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Nick,

      Thank you for yourcomment.



      The battery life is approximately 5 hours of light to medium workload. It will drain faster than normal while running games or power hungry applications. In order to improve or prolong the battery charged time, please try to do a battery calibration manually. To start with, please drain it completely then charge it fully without using the system. Once fully-charged, please use the system, without the AC adapter connected, and drain it completely again. Please repeat the charging process thereafter. Also, please verify if the laptop is running with the most current system update and third-party battery draining applications are not running if not in used. If you need further assistance, please email me at cl-rodel@asus.com and I would be more than glad to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.


      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Little Laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I am in love with this laptop. I'm not a heavy gamer, but wanted enough power to play games and play with some other media tools. I am very satisfied with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I was skeptical on getting this because it had no reviews but it came in last week and does has a rtx 3050 for anyone wondering

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WORKS GREAT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT /////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Super cute!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time using a gaming laptop, and I love it so far, although I don’t like the heat blowing on my hand; I feel like this computer was made for left handed people.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a gaming laptop for my daughter for xmas can get into how it works but a good price and im sure my daughter will be excited when she opens it

    I would recommend this to a friend
  • Cons mentioned:
    Wifi

    Rated 2 out of 5 stars

    Review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m having internet problems with this laptop, wifi won’t show…

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    build quality is cheap

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop specs that I got were what I paid for. The main issue I have with this laptop is the build quality.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Decent little computer.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for the price, will run most modern titles at medium to high settings especially if the game supports DLSS

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT PURCHASE

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop in November of 2022 and 3 months later there was already a problem with it. Although it would power on, the screen display would continue to be off and stay black. I tried to return it but the return period was closed (14 day return period). I got it "fixed" by Best Buy GEEKSQUAD in March 2023, but the problem remains currently and they would not fix it unless I paid out of pocket. I am a college student and need this laptop for my schoolwork. If anyone is looking to buy this, DON'T. The laptop I purchased has never been dropped and yet a problem had occurred early on.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ram

    Rated 5 out of 5 stars

    Grate Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is grate, i upgrade by adding another 8gb ram and 1TB Of memory and the pc runs perfect all the games

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great entry level gaming laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely a great deal for the price with a couple upgrades you got yourself a great beginner laptop.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good laptop just bad battery power and too low of vram only has 4gb

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Gaming laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buttons are very easily to take off and not been able to put back. In the average its ok.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear DesislavaS,

      We are sorry to hear about the issues you are haviing with the buttons on this model. Rest assured we will have this review passed on to our development team. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
      Thank you for choosing ASUS.

      Best Regards,
      Joan
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Ram

    Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good product. Works well, added 8GB additional memory to boost the performance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop and easy to get all set up to use, would recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dont get this item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok for gaming but don't recommend i would get a gaming pc with better specs.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear ElijahD,

      We're sorry to hear about the unfortunate experience you're having with this model. Is there anything we could do to improve your experience with this product? We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
      For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
      Thank you for choosing ASUS.

      Best Regards,
      Joan
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Kids gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect for the beginner gamer in your family. My kid loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Machine!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. It is a great machine and handles games really well

    I would recommend this to a friend