Customer Ratings & Reviews
- Model:
- VG249Q3A
- SKU:
- 10115450
Rating by feature
- Display Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
- Features
Rating 4.6 out of 5 stars
to a friend
Nice monitor
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice 1080p monitor. Has good speeds and nice settings where you can set the crosshair
I would recommend this to a friendGreat monitor!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So happy with the purchase. It’s a great start for a beginner gamer!
I would recommend this to a friendPerfect starting monitor
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good starting monitor. Will be better if you buy display port.
I would recommend this to a friendAmazing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the functionality and graphic capabilities runs great with my ps5
I would recommend this to a friendDevinW
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor works great! I use it as a second monitor for gaming!
I would recommend this to a friendTUF 23.8
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a good purchase with a great value add deal!
I would recommend this to a friendpretty good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.pretty good monitor but randomly shut off on me and never turned back on
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Yrdrew,
We're sorry to hear that the TUF Gaming Monitor is unable to power on and we apologize for the inconvenience caused. This is not the kind of quality to expect from our products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Please allow us to make your experience with ASUS a better one.
To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2403042315-0007" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/in/support/faq/1012723/
Arrival wasn’t good.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this monitor proud and happy since it was a huge improvement to my old one. Unfortunately I was sent a broken monitor with the back popping out. I tried popping it back in place but would always come back out. Was looking forward to it but had to return it since it arrives damage. If it came new, it would’ve been a great monitor with good HRZ and FPS and good size.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Fred Taylor,
We regret to hear that you've received a defective product and for the inconvenience caused. On behalf of ASUS and the reseller, we sincerely apologize. This is not the quality of products or services we aim to provide. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be important, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. As a result, we will do everything to ensure that this does not happen again.
If you are still within the return window, we recommend contacting the place of purchase for an exchange or return. Please rest assured that if you cannot gain resolution when contacting the place of purchase, we will be glad to provide further assistance.
We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2403042315-0005" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Great deal
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this for my son and he loves it! Great buy
I would recommend this to a friendPerfect monitor
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No issues so far, bought 2 weeks ago super clear graphics 10/10
I would recommend this to a friendGood monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product i recommend getting it and seeing yourself
I would recommend this to a friendGreat
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such a great monitor and love that it has speakers
I would recommend this to a friendGaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for gaming...which is why I purchased it! Good buy
I would recommend this to a friendDope
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super dope easy to use and I would recommend this.
I would recommend this to a friendGaming
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great screen for gaming really recommended For gaming
I would recommend this to a friend(WAS) All good
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was all good until 10/26/24 now display port does not send a signal.
No, I would not recommend this to a friendAlright
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Complicated pick up proccess, monitor came with a dead pixel.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Salvador S,
Thank you for your feedback on the ASUS VG249Q3A Monitor. We're sorry to hear about the complications during pickup and the issue with the dead pixel. We understand how frustrating this can be and appreciate you bringing it to our attention.
To help resolve the pixel issue, we recommend reviewing the steps in the FAQ guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2403042315-0015" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[LCD Monitor]Troubleshooting - Picture or Text blur／Display Position or Resolution not correct／Screen color is abnormal or random jitter/Display Flickers/line/Dead pixel - https://www.asus.com/support/faq/1013113/
Average monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing amazing. Average performing monitor, for a decent price.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Cool,
Thank you so much for the feedback. We are glad that you are happy with this product. We do stand behind our product, and we continuously strive to improve our approach and processes in order to achieve customer service excellence. Feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS support channels. Please refer to this case number (N2403042315-0014) for us to better assist you. Thank you for choosing ASUS!
Best Regards,
Schottky,
ASUS Customer Loyalty US Support
Picture quality-Without breaking the bank!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A very powerful and affordable IPS HD 1080p monitor. Under the hood, this has a 180 Hz refresh rate, 1 ms response time, and G-Sync/FreeSync. The frame has a nearly invisible bezel, measuring around 1/8" along the top, left, and right, with 3/8" along the bottom, all while maintaining a sleek and stylish appearance. This creates an excellent screen by itself or with a multi-monitor setup In the box, you have your monitor, power cable, HDMI cable, mounting hardware, stand, and footing. All of it arrives encased in two styrofoam panels that give it great protection. The monitor includes visible legends for your 2 HDMI ports, 1 DisplayPort, and an aux jack. That's because the actual ports for these interfaces are recessed on the monitor in a way that makes seeing them from a fixed standing position difficult. The rear of the panel houses meshed buttons and a rocker switch for the OSD screen settings. Buttons that blend really well with the contour and other elements of the rear panel. The rear of the monitor includes two mount locations, the included stand mount point, and a standard VESA mount. This is an area I've previously overlooked and purchased monitors that use the same locations for different mounting methods. This minor detail may become important to you if you do not intend to mount it to any arm and later choose to mount a mini PC, lighting component, or some other accessory to the back of your panel. After connecting to your devices and setting them up on your desk, it's time to take it for a test run. With its low motion blur, high refresh, sRGB, and one of the game visual presets, playing anything I've tested gives it impressive visuals. Vivid colors, sharp images, fluid motion, little to no blur, darks that are dark and brights that are... well, you get the idea. The panel adds FPS and crosshair overlays to assist you in your testing, gaming, or as informational material. All in all, for a budgeted panel, this hits all the right boxes, giving you an impressive image quality that won't break the bank. You may need to tinker with it, between games and profiles, but this puts other panels in the same price range to shame. This is worth 5-stars.
I would recommend this to a friendGood second monitor
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for son since he wanted to set up a second monitor. Good frames.
I would recommend this to a friend