Customer Ratings & Reviews
- Model:
- VG249Q3A
- SKU:
- 12564122
Rating by feature
- Display Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
- Features
Rating 4.6 out of 5 stars
to a friend
Adequate but when at sale price...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased because of low price (sale at half off). Bought two and noticed difference in res and color - using as dual monitors on same setting off Macbook Pro.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Chris,
Thank you for sharing your feedback on the TUF Gaming Monitor, and we apologize for the display problem. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2403042315-0009" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[LCD Monitor]Troubleshooting - Picture or Text blur／Display Position or Resolution not correct／Screen color is abnormal or random jitter/Display Flickers/line - https://www.asus.com/support/faq/1013113/
Efren
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product very easy to use. I dropped my watch and no damage whatsoever to my watch.
I would recommend this to a friendGood screen
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor but but adjustable so sits a bit low for my preference
I would recommend this to a friendGood one for the price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good one for the price, got one broken pixel but otherwise good device
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Vlad,
Thank you for sharing your experience with the ASUS VG249Q3A Gaming Monitor. We're glad to hear you're satisfied overall, though we're sorry to learn about the broken pixel.
To help troubleshoot the issue, we recommend reviewing the steps in the FAQ guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2403042315-0017" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[LCD Monitor]Troubleshooting - Picture or Text blur／Display Position or Resolution not correct／Screen color is abnormal or random jitter/Display Flickers/line/Dead pixel - https://www.asus.com/support/faq/1013113/
Nice monitor
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice monitor, good refresh rate and good graphics for gaming
I would recommend this to a friendReview
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality for gaming! Customer service was amazing too!
I would recommend this to a friendAffordable and great for gaming
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has great specs for gaming and general use at an affordable price
I would recommend this to a friendstupid thing doesn't do its job.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product caused me so many issues. We thought for sure it was a pc based issue, but nope. same cable, same pc, different monitor and it worked. this monitor was continually stuck on no signal detected, it only had one valid input, we power cycled it, worked with support for the pc we bought, and tried various other methods to get it to work but nope! worst part is we bought this before our pc arrived so it was out of the return period by the time we finished troubleshooting. between this and the original pc I bought never arriving and having to be canceled this has been the worst best buy experience I've ever had.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Drazoreth,
We regret to learn that you are experiencing display issues. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2405021969-0011" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Schottky
ASUS Customer Loyalty US Support
FAQ-Troubleshooting - No display after turning monitor ON https://www.asus.com/support/faq/1012723/
Gaming Monitor
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great monitor, kid loves the refresh rate for his gaming computer
I would recommend this to a friendMonitor
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice monitor for gaming Image look perfect super clear
I would recommend this to a friendAsus monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Little expensive but had stand we needed and quality picture
I would recommend this to a friendGood product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This overall is a great monitor easy to set up amd use
I would recommend this to a friendPretty good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good, just set it up and the colors are nice
I would recommend this to a friendNew monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent monitor. Easy on and off button. Easy connections.
I would recommend this to a friendGood budget monitor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor is a great budget monitor if you’re not trying to break the bank. This would be perfect if you have a PS5
I would recommend this to a friendAwesome Product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this Monitor, one the best you can get. Would recommend this to anyone
I would recommend this to a friendNICEEEE
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice monitor with easy instructions and set up, would recommend.
I would recommend this to a friendSatisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality, good price , good customer service.
I would recommend this to a friendAdvertised as height adjustable, but is not
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing wrong with the monitor except that it's actually NOT HEIGHT ADJUSTABLE, contrary to the product specs on the website, see photo below. Huge waste of time, now have to return and order another monitor.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear LC81,
We apologize for the misinformation about the device specifications on behalf of ASUS and the reseller. This is not the quality of service we aim to provide, and it's not representative of our brand. The decision to make a purchase can be important, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence.
Upon reviewing the device specifications, we found the monitor is not height-adjustable. The specifications can be found at the link below. Our Product team will be informed so the reseller's website can be updated with this information.
Although you have returned the monitor, we do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2405021969-0002" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/displays-desktops/monitors/tuf-gaming/tuf-gaming-vg249q3a/techspec/
Better than i expected
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this monitor is totally worth it! i love it fast,smooth and it has a custom crosshair highly recommend
I would recommend this to a friend