Customer Ratings & Reviews
- Model:
- VG249Q3A
- SKU:
- 6572364
Rating by feature
- Display Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
- Features
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the TUF Gaming 24" monitor highly for its overall performance and refresh rate, with users finding it easy to set up and a great value for the price. However, some customers have expressed concerns about the built-in speakers and brightness. Additionally, a few users wished for height adjustability and felt the monitor was small.
This summary was generated by AI based on customer reviews.
Awesome Product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this Monitor, one the best you can get. Would recommend this to anyone
I would recommend this to a friendNICEEEE
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice monitor with easy instructions and set up, would recommend.
I would recommend this to a friendSatisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality, good price , good customer service.
I would recommend this to a friend- Cons mentioned:Size
Advertised as height adjustable, but is not
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing wrong with the monitor except that it's actually NOT HEIGHT ADJUSTABLE, contrary to the product specs on the website, see photo below. Huge waste of time, now have to return and order another monitor.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear LC81,
We apologize for the misinformation about the device specifications on behalf of ASUS and the reseller. This is not the quality of service we aim to provide, and it's not representative of our brand. The decision to make a purchase can be important, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence.
Upon reviewing the device specifications, we found the monitor is not height-adjustable. The specifications can be found at the link below. Our Product team will be informed so the reseller's website can be updated with this information.
Although you have returned the monitor, we do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2405021969-0002" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/displays-desktops/monitors/tuf-gaming/tuf-gaming-vg249q3a/techspec/
Better than i expected
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this monitor is totally worth it! i love it fast,smooth and it has a custom crosshair highly recommend
I would recommend this to a friendBest gaming monitor with crosshairs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect love the monitor very fast and responsive .
I would recommend this to a friendWorks really well
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice monitor works perfect for my setup and with the second monitor I have
I would recommend this to a friendgood
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.goodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgood
No, I would not recommend this to a friendLet me be the winner
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing customer service I love Best Buy best tech
I would recommend this to a friendBest gaming monitor
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s the best gaming monitor I am working every day. It’s awesome.
I would recommend this to a friendGreat moniter
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although not HDR the display is bright and has a pretty good contrast for competitive edge.
I would recommend this to a friendIt's great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a christmas present for my son, He is happy He uses it for his video games
I would recommend this to a friendDecent monitor at good price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy installation. Speakers are a tad weak compared to the ones on the 27" model but still gets the job done.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear JackL,
Thank you for sharing your experience with the ASUS VG249Q3A Gaming Monitor. We appreciate your feedback regarding the ease of installation; however, we sincerely apologize that the speaker performance did not meet your expectations compared to the 27" model. Your feedback is valuable and will be passed to the product team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2403042315-0020" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Great monitor
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome help to pick this awesome monitor! We use it as a second screen, and it works great! Simple design, beautiful color.
I would recommend this to a friendMonitor
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Workers were very nice, package was handled with care when handed to me.
I would recommend this to a friendComputer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase just what my son was looking for in a monitor
I would recommend this to a friendGreat computer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gaming computer! Sturdy and will last fpr years to come. Definitely happy with this purchase. Its a great brand
I would recommend this to a friendMrs. Williams
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noah was extremely helpful in help me find the best product for all my needs for the best price. Very courteous and informative.
I would recommend this to a friendMy first
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Oh my gosh, I never had a monitor and this was a great first experience for myself. Thank you.
I would recommend this to a friendPerfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s perfect very good hz and fps is so fast And good options
I would recommend this to a friend