Customer Ratings & Reviews
- Model:
- VG27VQMY
- SKU:
- 12314231
Rating by feature
- Display Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
- Features
Rating 4.8 out of 5 stars
Gaming monitors
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great my husband love it I’ll definitely buy again if I have to
I would recommend this to a friendGreat monitor for Grandson
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to order online and just what my Grandson wanted to make his gaming desk better.
I would recommend this to a friendRecommended
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent queality the stand is great and moves to side and up and down
I would recommend this to a friendGaming Monitor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor for does what I want it to do. Recommend.
I would recommend this to a friendGreat screen for a good price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son uses this screen for gaming, so far so good!
I would recommend this to a friendGreat monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a Great product everyone should buy one for their children to play video games
I would recommend this to a friendGood monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good monitor, amazing detail, and can see everything clearly
I would recommend this to a friendMonitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and it came earlier I'm very happy with my purchase
I would recommend this to a friendASUS TUF 27” gaming monitor
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality great graphics and pictures.Would Highly recommend
I would recommend this to a friendBottom tier monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decent Monitor wouldn’t really recommend to people looking for an upgrade , I really tried to like it but couldn’t , the VA PANELS don’t allow it to look smooth past 160hz it just looks choppy and has bad pixel tracing and tearing when watching stuff on Netflix YouTube and other platforms
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Chris,
Thank you for sharing your experience with the ASUS VG27VQMY Gaming Monitor. We apologize for the performance concerns you’ve encountered with refresh rates, pixel tracing, and screen tearing while streaming content. Your feedback is important and will be passed along to our product team for review.
To help troubleshoot, we recommend the following steps outlined in our FAQ guide linked below. If the issue persists after completing these steps, please contact our support team at https://www.asus.com/us/support/callus/ so we can further investigate the matter.
We stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2411019327-0003" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[LCD Monitor]Troubleshooting - Picture or Text blur／Display Position or Resolution not correct／Screen color is abnormal or random jitter/Display Flickers/line/Dead pixel - https://www.asus.com/support/faq/1013113/
Some pluses and minuses
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this ASUS-TUF gaming monitor to complement my new Legion Gaming tower and learning to use it. I haven't started playing games so I can't really comment on the quality of the monitor yet. However, I am impressed exceptional quality of the monitor's graphics. On the negative, the speakers that are part of the monitor are so weak. One wonders why they were ever incorporated in the monitor's manufacture.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Willard,
Thank you for sharing your feedback on the TUF Gaming Monitor, and we apologize for the problem you've encountered with the speaker. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional. Customer satisfaction is our top priority, and we strive to make every purchase an enjoyable one. Our goal is to ensure that our customers receive the best products and services when it comes to making their purchase decisions. We appreciate your feedback which our Product team will review.
Please allow us to make your experience with ASUS a better one. To troubleshoot the speaker issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2401011264-0006" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/us/support/faq/1015182/
Monitor
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent technology!! Works like a dream!! I definitely recommend!!
I would recommend this to a friendPerfect gaming monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I own 2 of this monitor and they’re perfect for console gaming
I would recommend this to a friendPremium
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked as it should. Was able to get fps as advertised.
I would recommend this to a friendFantastic product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this monitor. Great visual and great speed.
I would recommend this to a friendgood gaming monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Gaming monitor. my son is very happy with it.
I would recommend this to a friendGood range of motion
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome Monitor. Love the articulation in the base.
I would recommend this to a friendPC
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was working very well but three days later just went blank had to exchange
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Amanda B,
We sincerely apologize for the display issue you've faced with the monitor and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Our goal is to ensure that our customers receive the best products and services when it comes to making their purchase decisions. We understand that you have returned the device, and we hope that you were able to obtain a functioning replacement and that you are enjoying using it.
We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2401011264-0004" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Top low budget
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tbh it’s a top low budget monitor, good stuff gang
I would recommend this to a friendBrakes easy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I Bought this monitor about 4 months ago I was playing games with my friends and then I heard a noise coming from the monitor and then it shut off then turned back on and a part of the screen was cracked and I have never hit it with anything.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Nolan J,
We're sorry to hear that the monitor screen broke and we apologize for the inconvenience caused. To further investigate this issue or to obtain assistance with repairing the device, we recommend contacting our support team at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2401041219-0007" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support