Customer Ratings & Reviews
- Model:
- VG279Q1A
- SKU:
- 6454337
Rating by feature
- Display Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
- Features
Rating 4.6 out of 5 stars
Customers are saying
Customers are enthusiastic about the picture quality, refresh rate, and price of the TUF Gaming monitor, frequently praising its smooth performance in games and ease of setup. Positive feedback also highlights the inclusion of decent built-in speakers and multiple HDMI ports. However, some users noted issues with color saturation and the monitor stand. A small number of users reported receiving monitors with dead pixels.
This summary was generated by AI based on customer reviews.
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice it was worth the money would highly reccoment
I would recommend this to a friendGood Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been a good monitor - easy set up and quality of image is as advertised.
I would recommend this to a friendgreat monitor
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great monitor, very clear and nice! highly recommend!!!
I would recommend this to a friendWorks great.....at first
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor was perfect for my needs for about a year, then out of nowhere the 165hz refresh rate mode stopped functioning and I was forced to drop it down to 144hz. This was approximately 2 months ago and now the 144hz mode is starting to fail as well. Almost exactly one year after purchase.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Kevin N,
We sincerely apologize for the issues you've faced with the Gaming Monitor and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Please allow us to make your experience with ASUS a better one.
To troubleshoot the refresh rate issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2305062614-0012" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1016223/
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing was a great purchase. Good video quality.
I would recommend this to a friendLasted 5 months. Not worth it.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor only lasted 5 1/2 months. It was good as most of the reviews say for about 5 months. Then large pands of lines started filling the top portion of the screen hortizontaly. Tried reboot, tried, checking and unplugging cables, tried resetting factory settings, tried, youtube, tried everything. Its just not built to last. In fact I ended up not using it for gaming as much as i thought i would. It might have failed even sooner if i did. Bummer. I'm out of return window and out $200.00. The ASUS website tells me to talk to BesyBuy. What is BB gonna do for me?
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Radtech,
We sincerely apologize for the issue that you are having with your ASUS monitor. This is definitely not the norm and is not the type of quality to expect from ASUS products. Please allow us to make your experience with ASUS a better one. Based on the issue described, we recommend getting the device repaired. Since your unit is a Best Buy Exclusive model, you can simply visit your Best Buy location for repairs under our manufacturer warranty. Please rest assured that if you are unable to gain resolution when contacting Best Buy, we will be glad to provide further assistance.
We stand behind our products and are committed to achieving customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and provide the case number "N2211039350-0006" for reference. We will do our best to provide a quick resolution to your case. Your feedback is valuable to us and helps us improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s exactly what was advertised huge upgrade for me
I would recommend this to a friendGreat Monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Monitor is great and works perfectly for my grandson's gaming needs.
I would recommend this to a friendGreat Monitor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality and enhanced image. Makes the gaming experience much fun.
I would recommend this to a friendAsus monitor
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use it for my gaming .. excellent.. good quality
I would recommend this to a friendSolid!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality. Works perfectly for what i need. A++
I would recommend this to a friend- Pros mentioned:Price
dead pixel
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.received with a dead pixel out of the box, other than that it’s a great price
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Jayd,
Thank you for sharing your feedback on the TUF Gaming Monitor and we're sincerely sorry that you received the device with a dead pixel. This is not the quality of service we aim to provide and it is not representative of our brand. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Allow us to make your experience with ASUS a better one.
We recommend contacting the place of purchase for an exchange or return if you are still within the window. Please rest assured that if you are unable to gain resolution when contacting the place of purchase, we will be glad to provide further assistance.
We do stand behind our products and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and include the case number "N2305062614-0005" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
ASUS monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor for my PC and PS4. Easy set-up and user friendly.
I would recommend this to a friend27in
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Package was nice. The box was quite big, the size of a decent tv for a 27in monitor. Haven’t used it yet but the specs seemed cool.
I would recommend this to a friendReview
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works really well good for ps5 and pc never tested on Xbox but assume similar
I would recommend this to a friendGaming
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality and I would recommend this monitor to gamers
I would recommend this to a friendGood quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality monitor, best monitor at Best Buy for the price
I would recommend this to a friendNice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome screen must have for gamers. Display is super quick
I would recommend this to a friendReady to Play
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good product. It performs well when using it for gaming. I like how easy it is to move it vertically.
I would recommend this to a friendGood quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got on sale. Hookups with my asus laptop and works best.
I would recommend this to a friend