Customer Ratings & Reviews
- Model:
- VG27AQ1A
- SKU:
- 6454341
Rating by feature
- Display Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
- Features
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the picture quality, refresh rate, and price of the TUF Gaming monitor. Many appreciate the HDR functionality and ease of setup, along with the vibrant colors and sharp graphics. However, some users noted issues with ghosting and the built-in speakers, while others mentioned limitations with the DisplayPort and lack of height adjustment. Overall, the positive feedback on image quality and value outweighs the reported minor drawbacks.
This summary was generated by AI based on customer reviews.
Love it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Real good monitor！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！
I would recommend this to a friendGreat budget monitor for gaming
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lightweight monitor that looks great for gaming. Only con is the button functionality is a little tacky.
I would recommend this to a friendGreat monitor
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't use with another monitor and have separate displays so i keep it on extend display. Otherwise it's a great monitor.
I would recommend this to a friend- Cons mentioned:Ghosting
Ghosting
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too much ghosting for my taste. Not a bad monitor, just not for me.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We sincerely apologize for the display issue you've faced with the monitor and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Our goal is to ensure that our customers receive the best products and services when it comes to making their purchase decisions. We appreciate your feedback which our Product team will review.
Please allow us to make your experience with ASUS a better one. To troubleshoot the ghosting issue described, we recommend following the steps in the FAQ below. Should the issue persist, don't hesitate to get in touch with the place of purchase for an exchange or return if you are still within the window. Please rest assured that if you cannot gain resolution when contacting the place of purchase, we will be glad to provide further assistance.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2204011326-0011" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1013113/
Good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ifyou're really into competitive gaming I would get this as a starter only recommended for 2000 series graphics card and up
I would recommend this to a friendGreat for work and XBOX
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor does what I need it to do, provide extra screen space for work, and output my XBOX games at 1440p.
I would recommend this to a friendPorts have heat issues
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know if its just my monitor or what but plugging in a HDMI or display port cable into the ports in the back, if theres metal/heat conducting material on the cables, it will heat up till its very hot to the touch(burning feeling like when you accidentally touch a hot stove or a car thats been out in the sun baking for a good while). It will get to the point of where the monitor will turn off for a hot second or three before coming back on, this happened on a consistent basis. Had to get a cheaper HDMI cable with less heat conducting material limiting myself to only 60Hz when this monitor can go much higher. Even with the cheaper cable it still heats up pretty quickly, I'm tolerating it now because its not heating to the point of the monitor shutting itself off. Bought and used this when temperatures outside were cooler, it might just overheat during the summer with how things are going. I'd return it if I still had the packaging and stuff. Now I'm just waiting for it to melt, overheat, or maybe even burst on fire on me to the point where I will have to buy a new one.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Jeff Z,
We sincerely apologize for the overheating issue you've faced with the monitor and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Please allow us to make your experience with ASUS a better one. We recommend contacting our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assistance with getting the device repaired.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, please email us at customerloyalty@asus.com and include the case number "N2312026798-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
4/5 stars
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the price is a bit steep for only 165 hz but the qhd is nice. Personally i prefer 24.5 inch
No, I would not recommend this to a friendGaming monitor
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The monitor was great. Would definitely buy again.
I would recommend this to a friendGreat moniter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought this to accompamy my brand new pc. works well with nonissues. 1440p gaming is really nice
I would recommend this to a friendBe Warned - Not 170hz
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product description stated this monitor is 170hz, but after purchasing, I found out its actually a 60hz monitor (overclockable to 170hz). I am not sure if this is actually a big deal, but it presented warning that if you start having screen-related issues to turn off overclocking. Nonetheless, know that this is not natively a 170hz monitor.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Matthew,
Thank you for sharing your feedback on the monitor. We sincerely apologize for the lack of details regarding the product description. This is not the quality of service we aim to provide, and it is not representative of our brand. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. We understand that purchases can be an important decision and we want to ensure that our customers are receiving the best products and services. Customer satisfaction is important to us, and we will do our best to ensure that this does not happen again in the future.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require further assistance, please email us at customerloyalty@asus.com and include the case number "N2204011326-0007" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
good but defective
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.3 days of ownership and i already have red dead pixels popping up
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Jdmk702,
Our sincere apologies for the display problem you have had with the monitor and the inconvenience this has caused you. This is not the quality of service we aim to provide, and it is not representative of our brand. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable.
Please allow us to make your experience with ASUS a better one. We recommend following the steps in the FAQ below to troubleshoot the issue. Should the issue persist, we recommend contacting the place of purchase for an exchange if you are still within the window.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require further assistance, please email us at customerloyalty@asus.com and include the case number "N2204011326-0003" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/FAQ/1013113/
Asus
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome picture for 1440p. The response time was pretty good as well for fps games. Nice monitor
I would recommend this to a friendFirst PC Gaming Setup
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this monitor for my son's PC gaming setup. It's been a great buy for his first PC.
I would recommend this to a friendSolidago
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid, like super solid. Nice whip, could use a muffler but she gets the job done.
I would recommend this to a friendMy gaming monitor !!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelente monitor, un gran cambio despues de un hp y el tamano perfecto
I would recommend this to a friendASUS TUFF MONITOR
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good, delivered very well just wish it had a monitor stand
I would recommend this to a friendA Worthy Upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an absolutely amazing monitor. I came from 60 hz 1080 to this and the difference is mind blowing. If you are lucky enough to step into the world of RTX 2000 or 3000 gaming, you need to make sure your monitor game is strong. Words cannot accurately describe this feeling. It was very well packaged and super easy to put together. I don't necessarily like the power brick it came with, but I guess it does save some bulk on the back of the monitor.
I would recommend this to a friendWorth it’s value, better options out there.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it with a Black Friday deal, has good specs for the price.
I would recommend this to a friendIts ok
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has a high pitched whine I can't fix. Luckily I'm hard of hearing so i don't hear it very often but my family complains about it.
I would recommend this to a friend