Customer Ratings & Reviews
- Model:
- VG27AQ1A
- SKU:
- 6454341
Rating by feature
- Display Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
- Features
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the picture quality, refresh rate, and price of the TUF Gaming monitor. Many appreciate the HDR functionality and ease of setup, along with the vibrant colors and sharp graphics. However, some users noted issues with ghosting and the built-in speakers, while others mentioned limitations with the DisplayPort and lack of height adjustment. Overall, the positive feedback on image quality and value outweighs the reported minor drawbacks.
This summary was generated by AI based on customer reviews.
Great monitor for xbox series x
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy the good deals, this is one not to miss!!!
I would recommend this to a friendExcellent monitor, a few hiccups though
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only reason I am giving it 4 stars is that I can't give it a 4.5. Mounting this on my wall was easy, however, it did give me some issues after that. It didn't like the set-up I originally had with my other ASUS monitor. Because I stream, I had two HDMI switches for whenever I was streaming, and whenever I wasn't. It seems like the monitor did not like that at all. However, once I directly connected my console to the monitor, it worked perfectly. I replaced my capture card so I could use my monitor to its full potential. After all of this, I am really loving the monitor. The colors are vibrant, and I love that I can get 4KUHD or 1440P. The HDR works really well. Games like Fortnite and Destiny 2 look amazing. If you are willing to go through a bit of a struggle in the beginning, then I recommend this monitor.
I would recommend this to a friendFaulty after 3 months
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was working fantastic, but it just started flickering on the bottom half of the screen, out of the blue. Bottom part of the screen looks bad.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Marcos H,
We sincerely apologize for the display issue you've faced with the monitor and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Please allow us to make your experience with ASUS a better one.
To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to investigate the problem further or assistance with getting the device repaired.
We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2204011326-0009" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1013113/
Nothing special to say here.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing special to say here to write as 50 from 100 to say noting as nothis worth buying screen is flat to midgloss when on.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Thank you for sharing your feedback on this product. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase an enjoyable one. Our goal is to ensure that our customers receive the best products and services when making their purchase decisions. Your feedback will be forwarded to our Product team for review. If you require further assistance, please contact our support team at https://www.asus.com/us/support/CallUs.
We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2204011326-0010" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Counter-Intuitive design
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not Intuitive in the least. Adjusting the volume is ridiculous. Went to YouTube for an instructional video only to discover the Sound option is greyed out on my monitor. Continuing to trouble shot but definitely would not recommend this product.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear George S,
We sincerely apologize for the sound issue you've faced with the monitor and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Please allow us to make your experience with ASUS a better one.
We recommend following the steps in the FAQ below to troubleshoot the issue. In the event the issue persists, please contact our support team at https://www.asus.com/us/support/CallUs for further assistance.
We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2401040188-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/us/support/faq/1015182/
Great for my Xbox series X
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works with Xbox series X running 144hz at 2k resolution. No need for the newer model with hdmi 2.1 unless you want to run those speeds in 4k. I also use this for my pc and images are sharp and clear
I would recommend this to a friendOk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what I expected, the overall picture is aight…
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Makm,
We regret to learn that the product didn't meet your full expectations. We apologize for the inconvenience this may have caused you. We take customer satisfaction seriously and strive to make every purchase experience with us a positive one. Your feedback will be forwarded to our Product team for review in order to enhance the product line.
We stand behind our product and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and provide the case number "N2204011326-0002" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Solid if you can get a screen with no dead pixels
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid 27" 1440p monitor, but mine arrived with a dead pixel out of the box. Returned it for the Corsair Xeneon 32" that went on sale a few days later.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Adam,
It's unfortunate to hear that you returned the monitor because it came with a dead pixel from out of the box. All our products do go through an intensive quality control testing process to ensure that customers get units that are in proper working condition, what you've experienced was not intentional and this was a random case. If you have any concerns, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Gamer monitor
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good monitor for people like to spend a little more on his budget
I would recommend this to a friendGreat Monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Solid monitor for everything I need. No complaints!
I would recommend this to a friendBad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very low image in the video games and a scarce uncommanded refreshment
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Alejandro A,
We sincerely apologize for the display issues you've faced with the monitor and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Please allow us to make your experience with ASUS a better one.
To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to investigate the problem further or assistance with getting the device repaired.
We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2401040188-0002" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1013113/
My experience with this monitor wasnt great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the monitor for only 6 months. Within those months, my monitor started to tweak on me. When i try to change my monitor settings it’ll just shuts off on me everytime. In a blue moon, it works. Luckily I have purchased the 4 year extended warranty. Unfortunately it wasn’t even a year and the cost of the warranty was $75. In my opinion, that cost was a bit too high for having a monitor for a short period of time. I think that they have should’ve at least give me a partial refund on the warranty. :(
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
It's regrettable to hear you've encountered issues with the monitor shutting off. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional and this was a random case. If your issue was not resolved, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
- Pros mentioned:Price
#BestBuyhasyouinmind
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This gaming monitor is the best bang for your buck. Compared to other monitors the refresh rate and specs is far superior than other comparable brands. Best Buy really did us a favor on this one. Thank you
I would recommend this to a friend Wonderful monitor for the price!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this monitor for a month now and I must say, I have zero complaints. Runs well, the refresh rate is wonderful as well as the HDR feature. Excellent for gaming and working in photoshop.
I would recommend this to a friendTerrific Monitor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The image quality is fantastic, no screen tearing, no lag, great response rate. Even the UI for the bottons on the back is great so you can navigate the menus easily. I don't have an insane gaming setup with a super computer, so this was a good purchase for a middle of the road, high quality monitor. Even when I run my gaming laptop on it, it runs great. And it gives me better temps than my old monitor. I would definitely recommend it.
I would recommend this to a friendNo problems
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works good right out of the box. easy set up , the picture is way better than my old ones
I would recommend this to a friendPros with one con
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Use it as a primary display for my laptob and it works flawlessly. Packaged very securely. Only down side of ordering online was that it was delivered in its factory box. So if your not home to receive delivery, then everyone will know and see yor brand new monitor sitting out in the open for the taking. Anyway, to make a short story long, needs discrete packaging but great product all around
I would recommend this to a friendGood monitor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very plug and play, picture quality is good. High resolution looks nice
I would recommend this to a friendMonitor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My grandson just loves it…good quality and easy to handle
I would recommend this to a friendGreat monitor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, easy setup! Makes older games look brand new!
I would recommend this to a friend