Customer Ratings & Reviews
- Model:
- FA507RE-A15.R73050T
- SKU:
- 6501561
Rating by feature
- Battery Life
Rating 4.1 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the strong performance, ample RAM, and good graphics capabilities of the TUF Gaming A15 laptop. Many also appreciate its lightweight design and solid build quality, finding it a good value for the price. However, some users report issues with battery life, heat generation, and fan noise. A few also mention concerns about the speakers and power button.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Heat
trash
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.kept over heating on me so i returned it was sad..
No, I would not recommend this to a friend - Cons mentioned:Battery life
None working junk.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had this thing for less than 2 weeks and it will not hold a charge and will no longer turn on. Junk. I guess we have to return it.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Scott S,
We sincerely apologize for the issues you've faced with the device and the inconvenience caused. This is not the quality of service we aim to provide and it's not a representative of our brand. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. We take customer satisfaction seriously and strive to make every purchase experience with us a positive one. We understand that you have returned the unit, but we will forward your feedback to our Product team for review.
We stand behind our products and are committed to achieving customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and provide the case number "N2206034569-0023" for reference. We will do our best to provide a quick resolution to your case. Your feedback is valuable to us and helps us improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Performance
i tried to keep it but
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.powerful regs but display can’t handle it. i tried to watch youtube but dark areas were too pixelated. it only works great if you connect it to an external monitor. sadly i had to return it
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We're sorry to hear about the unfortunate experience you had with your units display and that you had to return it. Rest assured we will make a note of this review and have it passed on to our team for a review. We do value our customers and take negative customer service experience very seriously. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N2207040789-0003) for us to better assist you.
Thank you for choosing ASUS.
Best Regards,
Ramon
ASUS Customer Loyalty US Support
Still just a laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You may think its powerful with a ryzen 7 and a 3050ti, but you would be wrong. Even just running a 18 year old game it sounds like a jet engine to hit 60 fps. (In a laughable silent mode).
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Gxxkc,
We appreciate you sharing your feedback on this model. We are always known to satisfy our customers with the best quality and features. We do value our customers and take negative customer service experiences very seriously. We recommend performing a fan diagnostic test inside the MyAsus app.
If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2302019864-0003) for us to better assist you.
Thank you for choosing ASUS!
Best Regards,
Saskeia
ASUS Customer Loyalty US Support
https://www.asus.com/support/FAQ/1045716/
Decent computer at a decent price on sale
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent computer but still trying to get used to the Windows 11 format. I liked the Windows 10 version better. Constantly changing colored keyboard is annoying and did not want to save the first couple of times.
I would recommend this to a friend- Pros mentioned:Keyboard, Performance
Great bang for the buck
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The first thing to remember that the ASUS TUF Gaming A15 is an entry level gaming laptop. While it cannot compete with high end systems, it does offer a lot of bang for the buck with middle of the road processors, connectivity, graphics and screen. However, today’s middle of road specs are very powerful and can easily handle nearly all games and everyday use. Build – The ASUS TUF has an all-plastic body but is very solid. There is little to no flex to the screen. Not everyone will like the feel of the plastic in the main body, but it should hold up well. While I would not necessarily call it light weight, it is lighter that than I expected. Sound – Sound is average at best. The speakers do not get very loud and are downward facing. There is not a lot of depth to the sound, but it is clear throughout the volume range. You can adjust the sound with the Dolby Access app and it does make s difference. I found the music setting sounded better for almost everything. Touchpad – A single touchpad with no buttons. Response is good but right clicks are frequently missed. Keyboard - ASUS came through on the keyboard. Great feel, just the right amount of travel for game and everyday use. No give or flex in the keyboard even under the most aggressive game play. The keyboard is backlit with LED that you can change the colors to your preference or let you cycle through them. While I could not care less about shiny lights that change, the backlit is very, very good. Total home run. Screen – The ASUS TUFF falls down a bit on the screen. Colors are slightly washed out and not bright compared to my 3 year old LG Gramm. Contrast is average but can be adjusted through the software for the type of media. The refresh rate is 144HZ and it is 1080P so the resolution is there for games. I know people love to see 4K for screens, but it is not necessary on a 15.6 “screen. Performance – Results were middle of the road, ranking at about 50% in overall benchmarked performance when compared to all other systems tested. Benchmarking is not overly useful these days, nearly all systems over $1000 are more than capable if they have dedicated GPU’s like the ASUS TUF. Games like Wareframe and Battlefront played without any judder whatsoever and never handed up. The fans do get loud but not more than I would expect for a gaming rig. For entry level gaming laptop, it performed better than I expected. Software – Surprisingly, there is not a lot of bloatware. There is system control software called the Armoury Crate. You can control and see just about everything through this software – lighting, performance mode, CPU stats, GPU stats, etc. You can even get service through the app. It is pretty impressive. In conclusion, this is a lot of laptop for the money. If you pair the laptop with a docking station, you can overcome the shortcomings of the screen and speakers. I was able to run 4K games on an exterior monitor with no problems. I did run into a software issue of wirelessly screen projecting - I never could get it to send sound like the rest of system can. That is minor complaint. The ASUS TUF only comes with a 500 GB drive and 8 GB of ram, but both are easily upgradeable and expandable. ASUS has done a good job in putting together decent performance on a budget with the TUF. Recommend.
I would recommend this to a friend Didn’t work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would turn on but didnt really work. Also couldn’t reset the entire thing to see if maybe that would fix it so I had to return it.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Krystin C,
We sincerely apologize for the issues you've faced with the notebook and the inconvenience caused. This is not the quality of service we aim to provide and it is not representative of our brand. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. We will forward your feedback to our Product team for review.
Although you have returned the unit, we do stand behind our products and we continuously strive to improve our products and processes in order to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2302019864-0008" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Great for its price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All I need to get the job done, I usually surf the net, pay my bills, update my resume, and will do some gaming also. I love how the keyboard lights up. Very sleek and bulky laptop, so easy to slide in backpack and go. Happy with my purchase.
I would recommend this to a friendMainframe Systems Tech
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is what I needed for running multiple external monitors and doing software development. Lesser powered laptops with lesser GPUs struggle with a 43" 4K monitor and 3 other external monitors connected via a TARGUS port expander.
I would recommend this to a friendGreat gaming laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased to replace my child’s busted laptop. Great graphics running most games at ultra and high settings. Expandable RAM so the base 8GB is acceptable. 1/2 TB hard drive is also ok, as we have a NAS system in place in home
I would recommend this to a friend- Cons mentioned:Battery life
Dead after 1 year
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Died and will not turn on after ~1 year of moderate office use.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Fau Caol,
We're sorry to hear that the notebook no longer powers on and for the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Please allow us to make your experience with ASUS a better one.
We recommend following the steps in the FAQ below to troubleshoot the issue. In the event the issue persists, feel free to contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assistance with getting the device repaired.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2206034569-0031" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/FAQ/1014276/
- Cons mentioned:Battery life
not bad but...
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just gave this laptop to my grandson for Christmas. all good except the battery that the duration is short.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Denisse,
We're sorry to hear about the unfortunate experience you are having with the battery life on this model. Please allow us to make your experience with ASUS a better one. We would recommend that you attempt the steps in the FAQ below to resolve this issue. For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
Troubleshooting: https://www.asus.com/support/FAQ/1043914/
Great price, great rig!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We got a great Blac Friday deal and this laptop was well worth the price. Great entry gaming laptop, but excellent battery life in eco mode too!! Perfect for my sons home school life.
I would recommend this to a friendPerfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very nice laptop my daughter loves it she uses it for her circuit mech ... and everything else it will do the videos are awesome on it .... very very happy with what it can do
I would recommend this to a friendAMD TUF 6800U With RTX 3050 GPU
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good AMD laptop. Prior gen 6800U with a 3050. GPU is a bit low for a higher-end cpu. It works great.
I would recommend this to a friendGreat computer for games and school assignments
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my nephew to play games and complete school assignments. Worked great for both purchases. Bought another one for his younger brother. Definitely recommend.
I would recommend this to a friendDefective laptops
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased two laptops and both were defective. They raplaced both motherboards and still having problems. One laptop was returned back to me without activating windows 11.
No, I would not recommend this to a friendBe prepared for surprises
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First of all, I recognize that I purchased it in "Refurbished" status but, it wasn't even used too much so it was like brand new. The little flaw in here, there was issues with the main processor or something because it was absolutely freezing every 20 to 50 min of use. I had to restart it to continue using it so it was kinda frustrating
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Gio9i ,
We regret to learn that you are having performance issues, We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence. Please follow the troubleshooting steps in our FAQ: below, If all steps have been completed, please reach out to us by email at customerloyalty@asus.com . and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number ( N2206034569-0020 )Thank you for choosing ASUS.
Best Regards,
Schottky
ASUS Customer Loyalty US Support
https://www.asus.com/us/support/FAQ/1042613/#A2
Grear product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer, nothing to complain. However, lost a star as should be offered with customizable memory setup.
I would recommend this to a friendDisappointed
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As much as I paid it isn’t worth it. It will freeze up while I am just working on excel and lose everything I was working on. Also I have to shut it down and restart every time I get off. If I just close the lid it will not start back up without restarting.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Matt,
Our sincere apologies for the problems you have had with the notebook and the inconvenience this has caused you. This is not the kind of quality to expect from ASUS products and it's not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Please allow us to make your experience with ASUS a better one.
To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, we recommend contacting our support team at https://www.asus.com/us/support/CallUs to investigate the problem further or assistance with getting the device repaired.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2206034569-0029" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/FAQ/1038855/