Customer Ratings & Reviews
- Model:
- FA507RE-A15.R73050T
- SKU:
- 6501561
Rating by feature
- Battery Life
Rating 4.1 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the strong performance, ample RAM, and good graphics capabilities of the TUF Gaming A15 laptop. Many also appreciate its lightweight design and solid build quality, finding it a good value for the price. However, some users report issues with battery life, heat generation, and fan noise. A few also mention concerns about the speakers and power button.
This summary was generated by AI based on customer reviews.
Crap dont event get it on clearance
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These computer didnt even last a year it has a motherboard issue where it over heats the power button making it useless to turn it back on
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear valued customer ,
We regret to learn that you are experiencing overheating issues. We do stand behind our product, and we continuously strive to improve our approach and processes in order to achieve customer service excellence. Please follow the troubleshooting steps in our FAQ below. If all steps have been completed, please reach out to us by email at customerloyalty@asus.com and provide the link to this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS support channels. Please refer to this case number (N2206034569-0028).
Thank you for choosing ASUS.
Best Regards,
Schottky
ASUS Customer Loyalty US Support
https://www.asus.com/support/FAQ/1015064/
best
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.one of the best laptops i've used. fast and speedy boot up
I would recommend this to a friendGreat gaming laptop.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Son loves it great starter to mid level gaming laptop.
I would recommend this to a friendPoor quality, stay away
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It lasted 13 months. Right after warranty black screen, no hdmi output, hard drive is fine so will need to spend $ to trouble shoot.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Dcart,
We certainly understand your disappointment and the inconvenience this may have caused.
All ASUS products are manufactured using materials that are compliance with industry's quality standard and each one undergoes intensive quality control testing and inspections, the HDMI port not working prematurely is a random problem. Please try to resolve the issue by checking if the video cable is working properly and securely connected from the laptop to an external monitor. Also, please check if the monitor is still working properly and the correct input source was selected inside the monitor's settings or preferences. If you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
laptop purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good communication, good servis, parcel delivered just in time.
I would recommend this to a friendDon't waste your money on this!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After sometime, the equipment get warm and turns off and no longer wants to turn on. Don't buy it and save your money, neither Asus nor BEST BUY wants to get responsible of it.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear FranciscoV,
We are sorry to hear that you are having power issues with your ASUS laptop, this is not the norm and is not the kind of experience we want our customers to have with our products. Please follow the steps in the FAQs linked below to troubleshoot the issues. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2206034569-0021" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Leonardo
ASUS Customer Loyalty US Support
Troubleshooting - Notebook cannot power on and shows black screen: https://www.asus.com/in/support/FAQ/1014276/
Troubleshooting - How to fix the auto Shutdown/Restart problem: https://www.asus.com/support/FAQ/1046480/
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent condition and on time. 5 stars definitely
I would recommend this to a friendTUF LAPTOP
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Service and i Love The Laptop Works Just Perfect
I would recommend this to a friendLaptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this computer. Great for my paperwork. Plus games
I would recommend this to a friendTUF Gaming Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very slow for a "gaming" laptop. If you wanna play any games in the last couple years you are going to have to upgrade the ram.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Duwala ,
We regret to learn that you are experiencing performance issues . We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence. Have you tried launching armoury crate and select turbo mode before playing games with charger plugged in? Please follow the troubleshooting steps in our FAQ, below. If all steps have been completed, please reach out to us by email at customerloyalty@asus.com . and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N2206034569-0022 )
Thank you for choosing ASUS.
Best Regards,
Schottky
ASUS Customer Loyalty US Support
https://www.asus.com/support/FAQ/1042398/
Not worth it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work after about a month in using it. Very bad laptop to run into even after paying close to $1000
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Jakob,
We certainly understand your disappointment and the inconvenience this may have caused.
All ASUS products undergo intensive quality control testing and inspections, and are build to last. The laptop not working properly after about a month this is a random problem. If you started experience stability or performance issue, please check if Windows and drivers are up to date. Keeping Windows, drivers and applications updated will maintain optimum system stability and performance. While accessing web applications, please ensure the laptop has access to an established router, it is getting strongh signal, and internet service is working properly since poor or unstable internet connection will definitely affect system speed and performance. If these steps were already performed to no avail, please try to run a diagnostics or optimization test using the "My ASUS" utility software or application. If this is not pre-installed on the laptop, please download the application at the Microsoft Store. For details on how to use "My ASUS", please go to: https://www.asus.com/support/FAQ/1041686/.
If you need further assistance, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
poor quality keys
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.have had it for about a month and 2 keys already broke. not what I expected from a 1000$ laptop
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear DannyA.
We are sorry to hear that your keys are falling off the laptop. We would love to have your issues resolved in a timely manner. Please allow us to make your experience with ASUS a better one. Can you please reach out to us with your case number so we can investigate this issue?
For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number ( N2303003271-0001) for us to better assist you. Thank you for choosing ASUS.
Best Regards
Schottky
ASUS Customer Loyalty US Support
Don’t buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will not power on after 1 year and 2 months. Do not buy Asus products.
No, I would not recommend this to a friend- Pros mentioned:Keyboard
Really good bang for your buck!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This being my second Asus gaming laptop, they have continued the same stylish dark and sleek lines like that of a stealth bomber! All black aluminum and plastic. Nice bright RGB backlit keyboard with 10-key pad. Excellent use of space by minimizing frame size while maximizing the screen you see. It feels super light, easy to take with you on the go for gaming anywhere you like. Quoted to be under 5 pounds. The sound is rich having dual speakers with Dolby Atmos on board. It has 2 USB 3.2 type A ports, and two USB 3.2 type C ports, unfortunately they aren't type C charging for faster charging. It comes with 8 gigabytes of DDR5 RAM running at 4800 megahertz. Very fast but my last laptop had 8 as well and sometimes just wasn't enough with everything I was doing so it'd be nice to have had a little more if not double. A plus though is it does have another slot open to be able to expand your RAM. It comes with a 1920x1080 Full HD screen resolution, but in this day and age 4k would be a nice minimum standard. It has a 144Hz refresh rate. I had no issues with lag although I am a bit spoiled with gaming on my home television having a 600Hz rate. The screen is bright and vibrant. Excellent color overall! And I know I'm showing my age but this does not come with a CD or DVD drive, which kind of sucks if you're like me and have a lot of programs you've purchased on discs and can't load them on to your new pc unless you go by an external drive. Many of my very expensive graphics and photography editing software I've paid for can't be loaded because the websites now charge for the newer versions and don't have the servers up to download or update the older versions like mine. It's not a crazy expensive laptop build but considerably more than your basic laptop. For the price though with everything you get I'd say it's a good buy and would recommend this to others.
Terrible garbage don’t buy fr
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m returning this thing today crashes all over the place when running simple things like discord
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear MasonS,
We are sorry to hear about the issues you are having with the unit crashing. Please allow us to make your experience with ASUS a better one. We would recommend that you attempt the steps in the FAQ below to resolve this issue.
For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
Troubleshooting: https://www.asus.com/support/FAQ/1046480/
- Pros mentioned:RamCons mentioned:Battery life
Solid mid-tier gaming laptop.
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had a previous TUF laptop before and found that model to be a superior option and very capable laptop for the price point then... I can say I concur the second time around. While there are thinner and higher spec options out there, I have found this to have the ability to compete with them due to the fact that it has open upgradeable slots available. Thinnest wasn't too much of a big deal for me since it was portable enough in my books. I did manage to install a second 2TB SSD and upgraded the RAM to 32GB with ease since there's an open SSD slot and RAM accessibility once you open it up. Highly recommend adding a SSD and upgrading the RAM as the Ryzen 7 is highly capable and RTX is a monster. *Note: it does get really high while using with mid to high settings. The changes from previous TUF models that I've noticed is that the top half is still solid aluminum while the bottom have seemed to be composite materials. I could be wrong, but the TUF I had prior was all aluminum. Not too much of a big deal as it still feels very solid, but that aluminum overall feel is top notch! There is now a gap between the LCD and frame but seems to help the airflow as well. I've gotten used to it visually. Keyboard layout has improved while being more compact if that makes sense. Backlight is a very nice touch and LCD is super sharp with the 144Hz. For around $1K... this laptop with a few addons/upgrades can be a laptop you can use for a long time though the battery life is so so for my usage. ASUS did a good job on this one. Keep it up!
I would recommend this to a friend - Pros mentioned:Keyboard
Decent Gaming Laptop Option
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I went into trying this out immediately comparing it to my current gaming laptop (an Alienware machine). Out of the box I noticed that this one is a little bit lighter than expected. Definitely not a bad thing but it did stand out to me. Setup was fairly simple as expected. One of the main things that got my attention was how much more quiet the fans are on this compared to my current Alienware laptop or any of the other gaming laptops I have owned in the past. Regardless of what processor heavy game I threw at it, the A15 handled it like a champ with excellent cooling...to the point that (at least for me) this is probably one of the top positives of this laptop. Screenwise...although it's decent I wasn't impressed with the washed out colors I noticed at times. It's definitely not.a deal breaker but if you're used to a better display you might take issue with it. The keyboard is adequate although nothing to be excited about (except maybe the lights and the ability to customize them via the pre-installed app). Many may prefer to use a separate keyboard instead but that's solely a preference call. The only negative I have about the keyboard is the trackpad...it is a little stiff for me but ultimately isn't something that matters much for me. If you are one that would rely heavily on the trackpad this may be something that could be an issue but it's honestly just a subjective opinion. Overall, this is a decent gaming laptop option. While definitely better than an entry-level machine it fits comfortably in the mid-range.
I would recommend this to a friend Requires hours of troubleshooting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would recommend not purchasing. Screen goes black as if it is asleep and will not turn back on. Quite a bit of other people based on research have this issue with Asus. I personally believe that if you spend a significant amount of money on a laptop, it should work and not require hours of troubleshooting. Will be returning.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Anon,
Thank you for your comment.
We do understand your concern regarding the laptop screen blacking out. If the laptop has been in sleep mode for a long time, the power button needs to be pressed and held down in order to wake it up successfully. Or, if a recent WINDOWS Update was just installed, the unit will go into a black screen temporarily while updates are being applied in the System Registry. Another solution is try to shut down the unit completely by pressing and holding the power button until it shutdown completely. Wait for at least 10 seconds then press the power button to power on. Wait until the unit boot up normally into the Home screen.
If you need further assistance with the product, please email me at cl-rodel@asus.com and I would be happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Beware of Open Box (even Excellent)
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is not a review of the product, but of Best Buy’s handling of Open Box product sales. Open Box Excellent should be just that - Excellent. It was anything but. Dirty, scuffed, screen issues (pressure spots, white spots when background is dark). Very disappointing. Do better BestBuy.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear KramS,
KramS
We're sorry to hear about the unfortunate experience you're having with this open box unit. Please reach out to Best Buy support. For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
Didn’t work
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Device was stuck in an infinite restart loop. I never used it once, so I had to return it and went with a Lenovo.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Julian0502,
We're sorry to hear about the issues you had with this unit auto restarting. We recommend attempting the steps in the FAQ below. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
[Notebook/Desktop/AIO] Troubleshooting - How to fix the auto Shutdown/Restart problem: https://www.asus.com/support/FAQ/1046480/