Customer Ratings & Reviews
- Model:
- FA617NS-A16.R77600
- |
- SKU:
- 6535499
Customer reviews
Rating 4.5 out of 5 stars with 1272 reviews
(1,272 customer reviews)Rating by feature
- Battery Life4.3
Rating 4.3 out of 5 stars
- Speed4.7
Rating 4.7 out of 5 stars
- Display4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the performance and graphics of the TUF Gaming A16 laptop, frequently citing its excellent value for the price. Many also appreciate the build quality and lightweight design, while some note decent battery life. However, some customers reported issues with overheating, screen problems, and occasional fan noise.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Speed
Rated 5 out of 5 stars
Tuff
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best laptop I have purchased super super fast an will run everything at max graphics
I would recommend this to a friend - Pros mentioned:Performance
Rated 3 out of 5 stars
Overall decent laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It gets the job done. With not knowing much about pc/laptops it still does great. 150-160 fps in turbo mode, pictures are clear, had some flaws but with 15-30 minutes i even worked them flaws out. I wasn't happy with my first pick up tho since i exchanged because it supposedly had a manufactured mark on the front of the casing. After exchanging i supposedly also had to pay an extra $18 ""shipping tax"" when in all it should of been exchanged and shipped a new one for no charger. Shame on BEST BUY.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Daniel ,
We sincerely apologize about the inconvience having to pay shipping for the replacement unit. We do value our customers and take negative product experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve product excellence.
If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2307003678-0003) for us to better assist you.
Thank you for choosing ASUS!
Best Regards,
Saskeia
ASUS Customer Loyalty US Support
Rated 4 out of 5 stars
Decent performance with one hiccup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop works great, I've been having a fun time playing cyberpunk on it, it tends to run a little warm but nothing super concerning, the one hiccup I had is with the amd smartswitch, its a feature that switches the gpu to the igpu when the gpu isn't needed, like when you're browsing the web, whenever I would put the laptop to sleep or closed the laptop and tried to open it again some time later the screen would flicker and not respond, very annoying but with that setting turned off its been fine, I also added a 1tb ssd to it since it came with 500gb which was very easy to do
I would recommend this to a friendRated 2 out of 5 stars
Unlucky
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this ASUS gaming laptop during a Christmas sale, and while my experience has been largely positive, it took a turn after 18 months of use. The laptop excels in performance, powered by a robust processor and high-end graphics card. Gaming on this machine has been a delight, with smooth frame rates and stunning visuals even on demanding titles. The graphics capabilities truly stand out, delivering vibrant colors and sharp details that enhance the overall gaming experience. However, after 18 months, I encountered a significant issue: the laptop powered on but displayed a black screen. After troubleshooting, I took it to Geek Squad for diagnosis. Unfortunately, the motherboard needs to be replaced. This unexpected failure has left me frustrated, especially considering the laptop's otherwise stellar performance. In hindsight, I wish I had purchased a protection plan, as it might have alleviated some of the stress associated with this issue. The ASUS warranty is 12 months only. Despite the motherboard failure, I still appreciate the laptop's performance and graphics capabilities. If you're considering an ASUS gaming laptop, just be mindful of potential long-term reliability and consider investing in additional protection.
No, I would not recommend this to a friend- Cons mentioned:Heat
Rated 4 out of 5 stars
Budget laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son using past 1 month, only concerned about heat while using laptop, all others aspects he loved much.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Outstanding Laptop
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding laptop! It runs fast and smooth and transitions between modes easily. I especially love that it has side fans that run quietly, even when working hard. My only concern is how hot the laptop keyboard gets at times. I also have to occasionally screw the bottom casing back on because the screws come loose.
I would recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
Awesome gaming laptop that works very well.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solidly fast gaming laptop that fits every check box.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Best budget gaming laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With the price I got on this gaming laptop makes it 10/10 for me. Not to mention its fast and packs with awesome features!
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
100%
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is excellent for whatever you want to use it
I would recommend this to a friend Rated 5 out of 5 stars
Great Laptop for work and gaming!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the money! Easy to set up right out the box and even has expansion for additional m.2 drives and Ram capacity can be upped to 32 GB of DDR5!
I would recommend this to a friend- Pros mentioned:Performance
Rated 5 out of 5 stars
Powerhouse
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop performs very well. I got it in sale just south of 800 schmeckles. Runs warhammer 3 very well, which is pretty impressive.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Solid little gaming laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from my old laptop so I could play Starfield. So far I’m very happy with performance. Wish it had more drive space but I should be able to upgrade easily.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Asus
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a very good gaming laptop, it is running fast
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Awesome Computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son couldn't be happier with this laptop. His gaming is at it's most efficient level and his school assignments are easily managed.
I would recommend this to a friend - Cons mentioned:Screen
Rated 3 out of 5 stars
Turn on open box models before buying
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it as open box and had to return it. Should have looked at it while it was on at the store. There were horizontal lines on the bottom of the screen. Not a fan of the keyboard font. Kind of hard to read due to it being stylized. Bought a legion instead since the font was simple like a macbook's. Downloading games for xbox pass was slow. Needed to go into system to allow computer to download faster.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Sierra R,
We sincerely apologize for the issues you've faced with the notebook and the inconvenience caused. This is not the quality of service we aim to provide. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. We understand that purchases can be an important decision and we want to ensure that our customers are receiving the best products and services. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. We appreciate your feedback which will be reviewed by our Product team.
Although you no longer have the unit, we do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require further assistance, please email us at customerloyalty@asus.com and include the case number "N2307003678-0037" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Battery life
Rated 5 out of 5 stars
Sweet rig
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great battery life for a gaming laptop. 16 inch display is a nice touch. Competitive specs at a competitive price but I also bought it on sale for $749
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
The best purchase I've ever made
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent computer has exceeded all my expectations. Excellent operating system, it allows me to play my games, I've done an excellent job
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
First time gamer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has been a great intro gaming computer for a 10yo. Fortnite, Minecraft and Valorant all run and play smoothly. Easy to use and navigate.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
This budget gaming laptop rocks!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent budget gaming laptop. Does everything it should and have zero complaints. Just wish I'd bought one for everyone in the family!
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
God Tier Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Runs amazingly smooth and runs SteamVR perfectly. Does exactly what I need it to do. Best purchase I've made in a long time.
I would recommend this to a friend










