Customer Ratings & Reviews
- Model:
- FA617NS-A16.R77600
- SKU:
- 6535499
Rating by feature
- Battery Life
Rating 4.3 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the performance and graphics of the TUF Gaming A16 laptop, frequently citing its excellent value for the price. Many also appreciate the build quality and lightweight design, while some note decent battery life. However, some customers reported issues with overheating, screen problems, and occasional fan noise.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Performance
Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase Exceeded performance for valued price
I would recommend this to a friend upgraded after years
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I finally upgraded to this laptop and what a difference, my old asus was a gl503vm so 5 years old one still works just needed a newer one to play the better games and new one works better than i though. i do recommend getting a secon ssd drive, got a 2tb one fory games and misc files
I would recommend this to a friendGreat purchase open box
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely great deals at best buy! This laptop was everything I hoped for, the price was very affordable. It was an open box, in like new condition. I felt a piece of mind knowing best buy carefully inspected the item.
I would recommend this to a friend- Pros mentioned:Performance
good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.awesone laptop, i buy about 15 days ago and run smooth
I would recommend this to a friend Gaming computer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s been great for work. Runs fast and has great memory
I would recommend this to a friend- Pros mentioned:Speed
wsp
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great laptop,love it its fast just it heats up fast
I would recommend this to a friend Great
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had it for a year now and it still runs great
I would recommend this to a friend- Cons mentioned:Screen
Sometimes ugh
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is one i had to let go. My experience with the Best Buy reps were positive. They helped me even though i chose to return the laptop. The Asus was very good and very fast, i just wasn’t happy with the screen.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Waynesxps ,
I'm sorry to hear that you received the product with display issue. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. I understand that you have returned the unit, but I will forward your feedback to the product team for review. If you have any general or technical questions, send us an email at customerloyalty@asus.com. Please refer to this case number (N2307003678-0018) for us to better assist you. Thank you for choosing ASUS.
Best regards,
Schottky
ASUS Customer Loyalty US Support
Performs great for the right price.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got it while it was on sale for a little under $800. At first I had some issues but I just needed to update all of the drivers, ever since then it’s worked great for school, productivity, and gaming.
I would recommend this to a friendExcellent price for performance
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this laptop to replace my parents old one which was completely out of date. It’s an excellent price for the hardware. Will my parents use it to its full capability? No. Will my little brothers who game are gonna take it and use it all day? Yes.
I would recommend this to a friendGlad this was instock.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was the best upgrade for my fiance who likes to game and do graphic media on the side. Would have preferred the larger screen but the color gamut and processing power was what mattered. Hers died the week before and this was a huge upgrade for her.
I would recommend this to a friend- Pros mentioned:Price
A Okay!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent priced computer with decent specifications.
I would recommend this to a friend Solid Beginner to Mid-range Gaming Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift for my son. He wanted a gaming laptop that he could also use at college. This one worked perfect. For a beginner to mid-range gaming laptop, it is able to handle all of his games on a mid to high setting. The laptop is a little thicker but very durable.
I would recommend this to a friendSolid laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a very good laptop so far. I've had it for a month or so now and this boi is solid. Certainly well made. Id definitely recommend getting a cooling pad for under it, as all gaming laptops tend to run a bit hot, but it's perfect for what I've needed.
I would recommend this to a friend- Cons mentioned:Screen
It's good, but it broke in a week and a half
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a good laptop, plenty of power, and Asus always makes decent products. My screen broke within a week and a half though, so I'd say be careful and get the protection plan if you do get this laptop.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Joe S,
We sincerely apologize for the screen problem you have had with the notebook and the inconvenience this has caused you. This is not the kind of quality to expect from ASUS products and it's not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Please allow us to make your experience with ASUS a better one.
We recommend contacting our support team at https://www.asus.com/us/support/CallUs to investigate further the problem or assistance with getting the device repaired.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require further assistance, please email us at customerloyalty@asus.com and include the case number "N2307003678-0019" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Great laptop
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son is absolutly in love with this laptop. Hes broken it and yall have fixed it just like new.
I would recommend this to a friendExcellent laptop
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop which I use for all my gaming. Its got superb specs and does an awesone job with all other things that I need a laptop for
I would recommend this to a friendASUS Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this laptop for being a decent value for the equipment on the machine. Looking for a dedicated video graphics, quick, plenty of storage. Using for multiple reasons. One to do graphics and other things for my CNC machine. Good performance and easy to setup.
I would recommend this to a friendTesting my first BB warranty
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for gaming. It went black in 11 months hoping it will be repaired under warranty. We'll find out today hoping for good news.
I would recommend this to a friendCamera Doesn't Work and Support Can't Help
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved it until I needed the camera. The camera wasn't working and the driver somehow got deleted. ASUS has no way of downloading the driver and putting it back on the laptop, so I'm out of luck. Support was no help, just told me to factory reset my computer, which did nothing. I would prefer that if I buy a laptop for this much, it actually function the way its supposed to. Why put a camera on it if you can't ensure that it works properly?
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Paris B,
Please accept our sincere apologies for the camera issue you've encountered with the Gaming Notebook and the experience with our support team, as well as the inconvenience caused. This is not the quality of service or products we aim to provide. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be important, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Please allow us to make your experience with ASUS a better one.
To troubleshoot the camera issue described, we recommend following the steps in the FAQ below. Should the issue persist, please send us an email at customerloyalty@asus.com and include the case number "N2307003678-0045" as a reference so that we can further investigate this issue. We know that maintaining a functioning unit is an urgent matter, and we are committed to helping you.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/us/support/faq/109836/