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Customer reviews

Rating 4.5 out of 5 stars with 1275 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers have good things to say about the performance and graphics of the TUF Gaming A16 laptop, frequently citing its excellent value for the price. Many also appreciate the build quality and lightweight design, while some note decent battery life. However, some customers reported issues with overheating, screen problems, and occasional fan noise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,275 reviews
  • Rated 5 out of 5 stars

    Pretty good investment.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s fantastic. Running any game that I want, usually not max resolution but makes sense considering it’s a laptop and not a tower. Only complaint is Ethernet got stuck pretty bad if it sits in the laptop for too long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Beginner to Mid-range Gaming Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my son. He wanted a gaming laptop that he could also use at college. This one worked perfect. For a beginner to mid-range gaming laptop, it is able to handle all of his games on a mid to high setting. The laptop is a little thicker but very durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase open box

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely great deals at best buy! This laptop was everything I hoped for, the price was very affordable. It was an open box, in like new condition. I felt a piece of mind knowing best buy carefully inspected the item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent price for performance

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop to replace my parents old one which was completely out of date. It’s an excellent price for the hardware. Will my parents use it to its full capability? No. Will my little brothers who game are gonna take it and use it all day? Yes.

    I would recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 3 out of 5 stars

    It's good, but it broke in a week and a half

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good laptop, plenty of power, and Asus always makes decent products. My screen broke within a week and a half though, so I'd say be careful and get the protection plan if you do get this laptop.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Joe S,

      We sincerely apologize for the screen problem you have had with the notebook and the inconvenience this has caused you. This is not the kind of quality to expect from ASUS products and it's not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Please allow us to make your experience with ASUS a better one.

      We recommend contacting our support team at https://www.asus.com/us/support/CallUs to investigate further the problem or assistance with getting the device repaired.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require further assistance, please email us at customerloyalty@asus.com and include the case number "N2307003678-0019" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 4 out of 5 stars

    Solid laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very good laptop so far. I've had it for a month or so now and this boi is solid. Certainly well made. Id definitely recommend getting a cooling pad for under it, as all gaming laptops tend to run a bit hot, but it's perfect for what I've needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I LOVE IT!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it, great for gaming it’s ok for editing and digital work but not the fastest for it. But it’s amazing for games!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad this was instock.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the best upgrade for my fiance who likes to game and do graphic media on the side. Would have preferred the larger screen but the color gamut and processing power was what mattered. Hers died the week before and this was a huge upgrade for her.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this laptop for being a decent value for the equipment on the machine. Looking for a dedicated video graphics, quick, plenty of storage. Using for multiple reasons. One to do graphics and other things for my CNC machine. Good performance and easy to setup.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for most things.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I'm being honest? It is good for most things. I can play smaller games but I wouldn't really recommend it for games like overwatch, Minecraft (specifically with mods), and or any other games of that sort. It used to run modded lethal like a gem but eventually it started to freeze or barely run it. I've had it for almost a year now and play games from itch.io or focus on finances and things like that. ^^ some games from steam also run pretty well. I'd suggest upgrading if you really want to use it for games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unrelenting quality, perfect for gaming and work!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stunning performance. I never thought I'd own a laptop quite like this. USB 4.0 delivers 40Gb/s !!!!!! Screen is gorgeous. It does exactly what it says and delivers gaming at 165hz for 165fps without compromise. I get the excellent cooling and durability of the TUF brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas Gift… Great Reviews

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read the reviews for this gaming computer & am excited to gift it to our grandson for Christmas! We bought extra storage & RAM to make it an awesome experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Performs great for the right price.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it while it was on sale for a little under $800. At first I had some issues but I just needed to update all of the drivers, ever since then it’s worked great for school, productivity, and gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Computer Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect option for my college freshman. He loves to game and this was perfect size and price for our budget. He is also able to do school work on it. The sales person recommended this as the original one we wanted to buy was not in stock and back ordered. Thank you Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the laptop for my son for college and he loves it we where able to tweek the power settings so pc is very efficient. He loves it for school but he also games on it when away from home and it does great. Its a great all around laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Entry Level Gaming Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good entry level gaming laptop. Mostly quiet but can get loud depending on the game you're playing. I do wish that it had a way to turn on the fans, like some other laptops. Sometimes you can feel the heat but there's nothing you can do since you don't have control over the fans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect laptop to play some games and do some work while away from your pc

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Best Buy Employee

    Rated 3 out of 5 stars

    Average laptop

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    Best Buy Employee
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great computer for the price but my unit had issues with the power plug and it would sometimes randomly shut down

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Jey V,

      We sincerely apologize for the issues you've faced with the notebook and for the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Please allow us to make your experience with ASUS a better one.

      To further investigate the problems you're experiencing or obtain assistance with getting the device repaired, we recommend contacting our support team at https://www.asus.com/us/support/CallUs.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2307003678-0046" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 3 out of 5 stars

    Camera Doesn't Work and Support Can't Help

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it until I needed the camera. The camera wasn't working and the driver somehow got deleted. ASUS has no way of downloading the driver and putting it back on the laptop, so I'm out of luck. Support was no help, just told me to factory reset my computer, which did nothing. I would prefer that if I buy a laptop for this much, it actually function the way its supposed to. Why put a camera on it if you can't ensure that it works properly?

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Paris B,

      Please accept our sincere apologies for the camera issue you've encountered with the Gaming Notebook and the experience with our support team, as well as the inconvenience caused. This is not the quality of service or products we aim to provide. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be important, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Please allow us to make your experience with ASUS a better one.

      To troubleshoot the camera issue described, we recommend following the steps in the FAQ below. Should the issue persist, please send us an email at customerloyalty@asus.com and include the case number "N2307003678-0045" as a reference so that we can further investigate this issue. We know that maintaining a functioning unit is an urgent matter, and we are committed to helping you.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      https://www.asus.com/us/support/faq/109836/ Asus

  • Rated 5 out of 5 stars

    Awsome purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frist of all everyone at best buy was super helpful and that helps turn an all right purchase into a great purchase, but this computer is awsome for both my daughters school work and her gameing she loves and it is easy to navagate.

    I would recommend this to a friend