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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1272 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers have good things to say about the performance and graphics of the TUF Gaming A16 laptop, frequently citing its excellent value for the price. Many also appreciate the build quality and lightweight design, while some note decent battery life. However, some customers reported issues with overheating, screen problems, and occasional fan noise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,272 reviews
  • Rated 5 out of 5 stars

    Unrelenting quality, perfect for gaming and work!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stunning performance. I never thought I'd own a laptop quite like this. USB 4.0 delivers 40Gb/s !!!!!! Screen is gorgeous. It does exactly what it says and delivers gaming at 165hz for 165fps without compromise. I get the excellent cooling and durability of the TUF brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas Gift… Great Reviews

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read the reviews for this gaming computer & am excited to gift it to our grandson for Christmas! We bought extra storage & RAM to make it an awesome experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the laptop for my son for college and he loves it we where able to tweek the power settings so pc is very efficient. He loves it for school but he also games on it when away from home and it does great. Its a great all around laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still works great 2 years later. Would recommend for a mid-range computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Computer Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect option for my college freshman. He loves to game and this was perfect size and price for our budget. He is also able to do school work on it. The sales person recommended this as the original one we wanted to buy was not in stock and back ordered. Thank you Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Entry Level Gaming Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good entry level gaming laptop. Mostly quiet but can get loud depending on the game you're playing. I do wish that it had a way to turn on the fans, like some other laptops. Sometimes you can feel the heat but there's nothing you can do since you don't have control over the fans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gaming Gear

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome gaming laptop, has everything you need to okay Starfield.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frist of all everyone at best buy was super helpful and that helps turn an all right purchase into a great purchase, but this computer is awsome for both my daughters school work and her gameing she loves and it is easy to navagate.

    I would recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 2 out of 5 stars

    Freeze a lot when playing games

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps freezing even on games that aren’t that graphics heavy. Freezes when you switch from the game window to a regular app. Screen flickers when refresh rate is changed to 160+fps(need to change to 60fps to remove the flickering)

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Weak wifi, but amazing value

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked for $750 and best bang for the money laptop out there. There is a third m.2 slot for another ssd. I added a 1tb name ssd and replaced the wifi card ($20) with a higher quality one and its been great ever since!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very disappointed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop overheats almost instantly …the screws are starting to fall out …the sound goes in and out…this is not a favorite brand but I was in a pinch and needed a now laptop it was on sale so I bought it…big mistake… I do not recommend buying this

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Pleasantly surprised.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs everything that i can throw at it. Tthe grapphics power is a bit suprising. Good purchase. P.S. the second slot is PCIe gen 4 x4. You're welcome.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Best Buy Employee

    Rated 3 out of 5 stars

    Average laptop

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    Best Buy Employee
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the price but my unit had issues with the power plug and it would sometimes randomly shut down

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Jey V,

      We sincerely apologize for the issues you've faced with the notebook and for the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Please allow us to make your experience with ASUS a better one.

      To further investigate the problems you're experiencing or obtain assistance with getting the device repaired, we recommend contacting our support team at https://www.asus.com/us/support/CallUs.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2307003678-0046" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Surprisingly Good!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprised with the capabilities of this gaming laptop, I can put game's graphics to the highest option without performance lags. Love the size and egonomics. Only problem is unplugged battery runs out quickly. Overall for the price a must buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Asus Tuff Gaming Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gaming computer, can handle any AAA game on the market, and handle it well! My only complaint is the speakers on this computer, they are barely there. If you are going to game I would suggest using headphones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First Gaming laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it would be easier to stick the memory card in. I thought there would be a slot or a place to do it myself. turns out I'm going to have to pay someone to do it for me. Other than that great little laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    overall decent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It runs pretty smoothly as a general laptop. Game graphics look good. Nothing super outstanding. It came with starfield but it took a little fidgeting with settings to get it to play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work or Game

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can game and work from home on this laptop at the same time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    USB c

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device for my gaming needs! The only thing I don’t like about it is the charger and the usb-c port are on the opposite side of the laptop than where it normally is and it’s a bit awkward to plug in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a Tuf laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very impressed with this laptop. It has a solid construction, not flimsy. The added second NVME slot is just a bonus for expansion. It has a great display and it's fast, faster than I had expected. What brings it all home was the price for such a great package.

    I would recommend this to a friend