Customer Ratings & Reviews
- Model:
- FA617NS-A16.R77600
- SKU:
- 6535499
Rating by feature
- Battery Life
Rating 4.3 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the performance and graphics of the TUF Gaming A16 laptop, frequently citing its excellent value for the price. Many also appreciate the build quality and lightweight design, while some note decent battery life. However, some customers reported issues with overheating, screen problems, and occasional fan noise.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Screen
Black screen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes the screen will go black when you try to wake the laptop after a gaming session. It is annoying and so far there have not been any resolutions.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Bridgette T,
We sincerely apologize for the issues you've faced with the notebook and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Please allow us to make your experience with ASUS a better one.
We recommend following the steps in the FAQ below to troubleshoot the issue. In the event the issue persists, feel free to contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assistance with getting the device repaired.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require further assistance, please email us at customerloyalty@asus.com and include the case number "N2307003678-0023" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/in/support/FAQ/1038855/
Great laptop
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son is absolutly in love with this laptop. Hes broken it and yall have fixed it just like new.
I would recommend this to a friendGreat for gaming!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not the most computer savvy, I do tend to over research my more expensive purchases and I have been quite pleased with this one.
I would recommend this to a friend- Cons mentioned:Sleep mode
Good for gaming, not much else.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for gaming, not much else. Expect to have to fiddle with the sleep mode and be wary of youtube randomly deciding to not work. Otherwise, pretty good.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Edd T,
We sincerely apologize for the issues you've faced with the notebook and the inconvenience caused. This is not the quality of service we aim to provide. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. We understand that purchases can be an important decision and we want to ensure that our customers are receiving the best products and services. We appreciate your feedback which our Product team will review.
To troubleshoot the sleep mode issue, we recommend following the steps in the FAQ below. Should the issue persist, we recommend contacting our support team at https://www.asus.com/us/support/CallUs for further assistance.
We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and include the case number "N2307003678-0030" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/FAQ/1042630/
happy with laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.to par with all details. details specified complete transaction
I would recommend this to a friendGaming PC TUF
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.PC does run pretty good. The graphics are pretty solid, and very responsive. I’d say the only down side would be that it feels cheaper than 1.3K but if you don’t care about how it feels or how it looks then you should definitely get it.
I would recommend this to a friendGreat
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had it for a year now and it still runs great
I would recommend this to a friendGood graphics cards
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my husband’s 3rd gaming laptop! He always sticks with ASUS brand for gaming laptops. For the price the computer has a good graphics card. The screen is smaller than he would like.
I would recommend this to a friendAsus Laptob
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Most beautiful laptob I had in my life, 0 complaints about it in my personal opinion Asus is breaking the market. Costumer service at the store was perfect and the laptob arrive in time so 5 stars
I would recommend this to a friendThe bst
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The store that I went to is very very good. The customer service is very pleasant. I’m very happy with my computer and the credit that they gave me is awesome. Thank you very much I highly recommend you to the public.
I would recommend this to a friendBest gaming laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this computer to play games and it exceeded my expectations. I used it to play GTA5 and the fps remained very stable. The only downside is that the fan is very noisy, but I definitely recommend it.
I would recommend this to a friendGood but doesn’t have a good battery.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The computer is great, but you have to keep it on the charger. Without the charger you’ll probably have 15-20 mins of battery life before it starts power saving.
I would recommend this to a friendGreat Gaming Laptop
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop! I’m playing 3 hours straight and it is working so well & still keeps it on cold during the game. Happy to purchased it from bestbuy!
I would recommend this to a friendAsus are fantastic
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does everything i need it to do hand down the best laptop ive owned. Asus makes the best laptops and motherboards you could ever need. Would and will definitely buy anything from Asus.
I would recommend this to a friendFantastic buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still works great 2 years later. Would recommend for a mid-range computer.
I would recommend this to a friendFantastic Computer
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast, reliable, great screen and comfortable to use. Worka well for browsing, gaming, 3D printing and design. I was new to this brand and model, no regrets!
I would recommend this to a friend- Cons mentioned:Screen
Freeze a lot when playing games
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps freezing even on games that aren’t that graphics heavy. Freezes when you switch from the game window to a regular app. Screen flickers when refresh rate is changed to 160+fps(need to change to 60fps to remove the flickering)
No, I would not recommend this to a friend Decent but you can do better!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent machine but for the price you can get a better system.. at first the 7600 GPU seems as fast as a 3060 but then it quickly thermal throttles and your left with choppy performance at high settings.
No, I would not recommend this to a friendGreat Gaming Gear
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome gaming laptop, has everything you need to okay Starfield.
I would recommend this to a friendGood machine with good build quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installed ubuntu and very much great machine. Windows 11 is good too. Didn't play the games much. I need a machine with reliable hardware and good build quality. Good one.
I would recommend this to a friend