Customer Ratings & Reviews
- Model:
- FA617NS-A16.R77600
- |
- SKU:
- 6535499
Customer reviews
Rating 4.5 out of 5 stars with 1272 reviews
(1,272 customer reviews)Rating by feature
- Battery Life4.3
Rating 4.3 out of 5 stars
- Speed4.7
Rating 4.7 out of 5 stars
- Display4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the performance and graphics of the TUF Gaming A16 laptop, frequently citing its excellent value for the price. Many also appreciate the build quality and lightweight design, while some note decent battery life. However, some customers reported issues with overheating, screen problems, and occasional fan noise.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Honest review from a first-time-customer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works flawlessly. Only problem I had to fix was the black screen on boot, but a complete reset fixed it. Also, keep your drivers up to date!!!
I would recommend this to a friendRated 4 out of 5 stars
Great on the go pc
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a gaming pc for on the go, works great and runs most games at 120 fps, my wife loevd it so much she stole mine now I have to buy another
I would recommend this to a friendRated 5 out of 5 stars
Bedt bang for the bucks
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a great computer for the price! I got it for my wife for photography. The best part about this product is its upgradable.
I would recommend this to a friendRated 5 out of 5 stars
Battery life
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The display and everything is good but the battery life is really bad. Idk if its just mine. But its new and i basicall afto keep in on charge
I would recommend this to a friendRated 2 out of 5 stars
WIFI Connection Issue
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop's processing power and graphics capabilities are top-notch, exceeding expectations. However, one persistent issue has marred an otherwise fantastic experience—the connectivity problems with the Wi-Fi. Upon powering up the laptop, it intermittently fails to connect to the internet, displaying a "DNS not responding" error when open a web page. This disrupts my browsing and online gaming sessions. I can fix this issue with rebooting the router. My other devices just work fine under the same network. I've attempted various troubleshooting steps, including updating drivers and adjusting network settings, but the problem persists. It seems to be a recurring issue that requires frequent router reboots to regain connectivity, which is frustrating and interrupts the gaming flow. Aside from this Wi-Fi issue, the laptop performs admirably in all other aspects. If not for the persistent Wi-Fi connectivity hiccup, I would recommend this laptop. Hope that future software updates or fixes can address this issue, as it significantly impacts the overall user experience.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Hao L,
Our sincere apologies for the connectivity problem you have had with the notebook and the inconvenience this has caused you. This is not the kind of quality to expect from ASUS products and it's not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Please allow us to make your experience with ASUS a better one.
To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, we recommend contacting our support team at https://www.asus.com/us/support/CallUs to investigate the problem further or assistance with getting the device repaired.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require further assistance, please email us at customerloyalty@asus.com and include the case number "N2308034344-0009" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/us/support/FAQ/1015073/
Rated 5 out of 5 stars
Great for gaming/work purposes.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I highly recommend this pc for gaming and working. It has everything you'd look for!
I would recommend this to a friendRated 5 out of 5 stars
Laptop
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Games ran smooth and i like how the laptop changes to game mode whenever when i play the game.
I would recommend this to a friendRated 5 out of 5 stars
Labtop purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop my son loved it , has great feature great over all thanks for the great customer service also you guys provided
I would recommend this to a friendRated 5 out of 5 stars
Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son wanted a gaming PC but it was a little pricy so I looked at the laptop options instead. He absolutely loved it.
I would recommend this to a friendRated 5 out of 5 stars
Runs every game flawlessly
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Runs well and you can change the operating mode when doing school work. Great for anything
I would recommend this to a friendRated 5 out of 5 stars
Tuf
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! ❤️ its perfect size for traveling i work and play on it and has not skipped a beat. My brother recommended i get this laptop and im happy he did.
I would recommend this to a friendRated 5 out of 5 stars
Great Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like the laptop. It's a huge upgrade for me. The screen is kind of a matter finish and has no glare which is awesome.
I would recommend this to a friendRated 5 out of 5 stars
High Spectations
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ASUS TUF Gaming A16 is a very useful and handful product, has good specs for gaming.
I would recommend this to a friendRated 5 out of 5 stars
bought about a month ago
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s working perfectly fine. Haven’t had any problems with it. FBSS is perfect quality wise is also perfect. 
I would recommend this to a friendRated 4 out of 5 stars
Good laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great at multitasking. Good at gaming including modern games Temps cpu 80 to 90 when gaming. Gpu 70 to 85.
I would recommend this to a friendRated 5 out of 5 stars
Tuf
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a really great laptop and has room to upgrade the storage capacity which is a very good upgrade quility to have in a device now a days
I would recommend this to a friend- Cons mentioned:Screen
Rated 3 out of 5 stars
GPU problems
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont really know hwy it was happening but the screen kept frezing when i launched games i installed.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Ibra,
We regret to learn that you are having unresponsive issues when playing games ,We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence. Have you tried launching armoury crate and select turbo mode before playing games with charger plugged in? Please follow the troubleshooting steps in our FAQ, below. If all steps have been completed, please reach out to us by email at customerloyalty@asus.com . and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N2307003678-0001)Thank you for choosing ASUS.
Best Regards,
Schottky
ASUS Customer Loyalty US Support
https://www.asus.com/us/support/FAQ/1042613/#A2
Rated 5 out of 5 stars
So far so good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Havent heard really good things about Best Buy Geek Squad service, but hopefully things will be good if needed
I would recommend this to a friendRated 4 out of 5 stars
Decent laptop, wouldnt pay full price though.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice laptop, works well. Touch pad on mine can be a bit weird sometimes but i normalluly use a mouse anyway.
I would recommend this to a friendRated 5 out of 5 stars
The boy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Top notch sp3cs great for the price graphics card/CPU/storage can run newest games like cod/apex and can do difficult work on sites like blender/ue4
I would recommend this to a friend










