Customer Ratings & Reviews
- Model:
- FA617NS-A16.R77600
- SKU:
- 6535499
Rating by feature
- Battery Life
Rating 4.3 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the performance and graphics of the TUF Gaming A16 laptop, frequently citing its excellent value for the price. Many also appreciate the build quality and lightweight design, while some note decent battery life. However, some customers reported issues with overheating, screen problems, and occasional fan noise.
This summary was generated by AI based on customer reviews.
Phenomenal Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, this laptop is phenomenal! It's powerful, fast and i have no issues playing the games i need it to play.
I would recommend this to a friendBest laptop for the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth every penny, just upgrade the storage and the ram and you will have a very strong laptop for anything!
I would recommend this to a friendMy 2 cents.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly a great purchase with an easy to navigate and helpful Best Buy staff, if I need anything tech I’m going back to Best Buy.
I would recommend this to a friendGreat for popular games
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son plays a lot of Fortnite, Minecraft and Roblox. This laptop handles them all without issue in high resolution.
I would recommend this to a friendThis is a good laptop to have
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's running great. It's a bit heavy to carry but if you really want your laptop to have some heavy specs then you should buy it ig.
I would recommend this to a friendWould recommend
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesnt have the best specs you could ask for. But for the amount of money you’re spending its a great deal
I would recommend this to a friendPersistent Reboot
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the laptop two and a half months ago. Started having a rebooting issue where the laptop would restart after signing in within a 2 to 5-minute window. After trying several fixes and running system diagnostics with no luck, I reset the device. The reset seemed to work, but within a few hours, it went back to the same reboot loop. The error it pulled from event manager was 10016 and I tried every fix recommended and was still unsuccessful. I then reset it again, but this time the rebooting persisted through Windows 11 setup and the rebooting happened so fast that I couldn't load into Windows. I ended up having to load Windows 10 on a USB and it let me do the setup from there. It worked for about a day and then as soon as I installed the amd software the reboot loop came back. I then re-downloaded all of the recommended drivers directly from the ASUS website and I fixed the reboot for another day. It is now rebooting in the same loop again and I am at my endwits. Going to send in for warranty soon, I think it's a hardware issue and just needs the motherboard replaced or something. I'm giving it a 1 star for this reason. I will change my review if it comes back in good shape though, I was happy with performance until this issue.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Brenna W,
We sincerely apologize for the performance issues you've faced with the notebook and the inconvenience caused. This is not the quality of service we aim to provide and it is not representative of our brand. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. We understand that you're getting the device repaired and it is our hope that the issue gets resolved so that the device continues to operate normally and you enjoy using it going forward.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2306007316-0012" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Left side hinge damaged, and display cracked.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Issues with hinges cracking and screws falling out, twice within two years. First service was needed after about 8 months, second service after two years.
No, I would not recommend this to a friendGreat value at $800
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast. No clutter in processing. Had to upgrade to pro version to run better for my business needs. Laptop is a solid win so far.
I would recommend this to a friendSolid
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really loving this. Not run anything crazy but good for some gaming on the go. Battery life is a bit short though.
I would recommend this to a friendexcellent purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent for work and play, I`m an architect and I bought it to do my work, and it works very well, I love it
I would recommend this to a friend2023 review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great laptop for everyone. From everyday use to top video games… my husband is in love with the sound quality too.
I would recommend this to a friendAmazing for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing laptop for the price. It was easy to add another NVME and upgrade the memory, highly recommend
I would recommend this to a friendGreat laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Charged me twice for some reason and had to wait a week for refund but other than that good product
I would recommend this to a friendGreat budget gaming laptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im enjoying my first gaming pc laptop. Thing is bigger that my regular laptop. Runs all my games well.
I would recommend this to a friendSehr GUT
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is good if you buy during some offer, just small memory and hardrive available. You need to buy both.
I would recommend this to a friendLaptop
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my boy found this laptop is fine and perfect for his class
I would recommend this to a friendIt's ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works for the games I've played on it. Not enough settings in the bios. The factory fan settings are awful. Doesnt turn on until it's way hotter than I feel it should be. Had to make a lot of adjustments through one of the provided programs and change some other options deep within windows settings to keep it below 80 degrees while gaming.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Arthur W,
Thank you for sharing your experience with the laptop, and we apologize for the problems you've encountered. This is not the quality of service we aim to provide. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. We understand that purchases can be an important decision and we want to ensure that our customers are receiving the best products and services. We appreciate your feedback which our Product team will review.
Please allow us to make your experience with ASUS a better one. To troubleshoot the overheating issue described, we recommend following the steps in the FAQ below. Should the issue persist, we recommend contacting our support team at https://www.asus.com/us/support/CallUs to investigate the problem further or assistance with getting the device repaired.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2307003678-0036" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/FAQ/1015064/
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a great purchase and is a good gaming laptop. I would buy it again with the budget that I had.
I would recommend this to a friendGood but a lot of software to install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to update every single bios/driver but other than that solid. If you don't build PCs like me, it could have been a pain....
I would recommend this to a friend