Customer Ratings & Reviews
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- Model:
- FA608UP-A16.R95070
- SKU:
- 11445141
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Speed
Rating 4.8 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Great laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this laptop. Great build. Top quality components. Definitely recommend
I would recommend this to a friendNot too good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Meh. Gets hot and the fans are annoying. Also screen is not the best
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear AyhamA,
Thank you for sharing your feedback regarding the ASUS FA608UP Gaming Laptop. We sincerely apologize for the inconvenience caused by the heat, fan noise, and screen quality. This is not the level of performance we aim to deliver, and we regret that your expectations were not met.
To help improve your experience, we recommend following the steps outlined in our FAQ guide linked below. If the issue persists after completing these steps, please contact our support team directly at https://www.asus.com/us/support/callus/ so we can assist with further diagnostics or provide warranty service if necessary.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2507034308-0010" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Overheating and Fan issues: https://www.asus.com/support/faq/1015064/
Fantastic machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.An excellently spec'd machine for the cost. Games run perfectly!
I would recommend this to a friendgood purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it worked out. i use it often. havent had any issues.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Zenless,
Thank you for sharing your experience with the ASUS FA608UP gaming laptop. We’re pleased to hear that it has been performing well and that you’ve been able to use it regularly without any issues. We hope the device continues to deliver excellent performance and reliability over time.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2507034308-0011" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
speakers suck on this laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is pretty nice. my main complaint is that the speakers are sub-par and i an unhappy with the volume output. I paid above $2000 for this laptop with a protection plan, and the speakers suck. that is extremely disappointing for someone who works extremely hard for there money.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Boogaloo29,
Thank you for your feedback regarding the ASUS FA608UP Gaming Laptop. We’re glad to hear you’re generally satisfied with the device’s performance, and we sincerely apologize for the disappointment caused by the speaker quality and volume output.
To help address the issue, we recommend reviewing the steps in the troubleshooting guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2507034308-0005" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Sound (Speakers/Microphones) problems - https://www.asus.com/us/support/faq/1015070/
Worth it for the price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn’t as powerful as I hoped, but it’s a laptop so I was still happy with it.
I would recommend this to a friendGood for the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop for the price. Performance is mid grade
I would recommend this to a friendIts good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a good laptop but the battery life wasnt the best.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Thank you for sharing your experience with the ASUS FA608UP Gaming Laptop. We're glad to hear you’re satisfied overall with the laptop, and we understand your concerns about battery life. To help improve battery performance, we recommend reviewing the steps in the troubleshooting guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2507034308-0004" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Short Battery Life (Rapid Battery Drain) - https://www.asus.com/support/faq/1043914/
Good random problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to overheat or randomly turn off on most games between 1 hour or 30 min
I would recommend this to a friendBest Buy sucks
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this laptop, less than 3 weeks in it randomly resets while trying to open a game or sometimes in the middle of playing. Tried updating the drivers and made sure everything was up to date and still doing it. Reached out to customer service, they said that I would need to pay to have geek squad look at it and then pay for the repair…
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Shaun,
Thank you for sharing your experience with the ASUS FA608UP Gaming Laptop. We sincerely apologize for the unexpected resets you’ve encountered while gaming, even after updating drivers and ensuring the system was up to date. This is not the level of performance we aim to deliver, and we regret the inconvenience it has caused.
To further investigate the issue and explore repair options under warranty, we kindly advise contacting our ASUS Support Team directly at https://www.asus.com/us/support/callus/. Our specialists will be able to review your case in detail and provide the most effective assistance.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2509012028-0011" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Bootlooper
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bootloops. Got a replacement and that bootlooped. Trash
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Jason,
Thank you for sharing your experience with the ASUS FA608UP Gaming Laptop. We sincerely apologize for the repeated bootloop issues you've encountered, even after receiving a replacement. We regret the inconvenience this has caused and appreciate you bringing it to our attention.
To help resolve the bootloop problems, we recommend following the steps outlined in our FAQ guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2508023623-0003" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Troubleshooting - Stuck on ASUS/ROG Logo Screen During Boot - https://www.asus.com/us/support/faq/1042613/
Product Never Delivered – No Refund Issued
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this product, but it was never delivered to me. My claim was denied and I did not receive a refund. I have effectively lost $1,300. Very disappointed with how this was handled.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Emre,
We are sorry to hear about the difficulties you’ve experienced with your ASUS FA608UP Gaming Laptop, particularly regarding the order not being delivered and your claim being denied. We sincerely apologize for the frustration and disappointment this situation has caused.
Since the purchase was made through Best Buy, we kindly recommend reaching out to Best Buy Support directly to further investigate the matter and review your claim. They will be able to provide clarification on the order status and assist you with the next steps regarding your purchase.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2509012028-0010" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Do not recommend Open Box item.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this item as an open box, the box it came in was totally beaten. Inside was only the laptop, no charger, no manual, minimal wrapping paper, luckily there were no scratches or flaws. I simply retuned it, got myself a better laptop.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear user160343,
We sincerely regret the disappointment and inconvenience you've experienced. To help us determine the most effective solution, could you please confirm if you've already contacted your place of purchase regarding an exchange? Please provide us with more specific details about the issues you're encountering, including your product's full model name and serial number. This will allow us to take the appropriate steps to resolve these concerns. For direct assistance, please contact me at customerloyalty@asus.com. Kindly include a link to this post in your email for reference.
Thank you for choosing ASUS!
Best Regards,
Adrian
ASUS Customer Loyalty – US Support
DOA. Left with nothing for flight abroad.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this laptop before going abroad for a funeral. Specs wise, it’s good - Ive installed all productivity softwares and tests were all green. While editing photos,it crashed, and didnt turn on again. No charge light indicator, cant power reset. Reported as DoA as I was still on the 7 days window during the incident. Will return for replacement once I get back.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Gelo,
Thank you for sharing your experience with the ASUS FA608UP gaming laptop. We're very sorry to hear about the issue you encountered, especially during such a difficult time. We understand how important reliability is, and we regret that your device failed unexpectedly.
Before proceeding with the return, we recommend trying a hard reset which may help restore functionality.
Hard Reset
1. Remove all external devices such as the AC adapter, USB devices, etc.
2. Press and hold the power button for 60 seconds.
3. Reconnect the AC adapter.
4. Turn on the power of the device.
If the problem continues after this step, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2509012028-0003" as a reference. We will do our best to resolve your case quickly. Your feedback is important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Battery life, Cooling system
Well-executed gaming/enthusiast laptop
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ASUS has done a lot right with the 2025 TUF Gaming A16 laptop. I've used quite a few gaming and enthusiast oriented laptops over the last few years but never anything from ASUS. I went into this review with certain expectations about the features and how well they would work. While the TUF Gaming A16 hasn't exactly shattered those expectations, ASUS has demonstrated what great execution of all of the best features from every brand can look like. #Unboxing and first impressions# The TUF Gaming A16 arrived in a pretty well-designed box. The box is hinged and double-walled, so you kinda flip it open to get to the laptop. There's plenty of protection for the laptop itself inside that box, so I wouldn't have any qualms about ordering this laptop for shipping vs picking up in store. The TUF Gaming A16 comes with a 240W power brick that has a detachable C13 power cable. The brick is actually much smaller than I'd expect for the power output, but it's definitely bigger than anything you'd get for a non-gaming laptop. The TUF A16 has a pretty slim design for a gaming laptop, though it trades this slim thickness with increased depth. The display is hinged about 3/4" before the rear of the laptop, presumably to provide for a better cooling solution under the hood. The whole laptop is plastic feeling, though it feels pretty high grade vs some of the other plastic chassis laptops I've used. There's very little flex while typing with the laptop propped on your lap, and no twisting flex either. The A16 feels very solid. I love the connectivity offered by the TUF A16 - there are 3 USB-A ports (2x 3.2 and 1x 2.0), 1 USB-C 3.2, 1 USB-C 4, a Ethernet port, and a headset jack. The Ethernet port, while only 1gbit rather than 2.5, is really easy to use vs those collapsible ones you often see on laptops. The TUF A16 also features a full HDMI 2.1 port for connecting to 4k 120hz TVs and monitors. #Using the A16 - General thoughts# Initial setup is pretty standard for a Windows 11 device these days. Just plug it in and power it on, then Microsoft walks you through everything and does any major updates before eventually letting you into the OS. I was impressed that the TUF A16 includes a Windows Hello Face compatible webcam, though it doesn't include a fingerprint reader. One of the first things I tested with the A16 was whether it could be charged via the USB ports. As someone who often carries a personal laptop with me when I go to work, being able to charge, even if slowly, via USB-C is important as it means I don't have to worry about carrying the big 240W brick. So far that capability has been hit or miss for me on gaming laptops. The TUF A16 does charge via USB-C, which is nice, though it does so only via the USB 3 port and not USB 4. That isn't a huge deal, but it does mean that if you have a Thunderbolt dock connected to this device you'll still need a separate charger. I can kinda see why this was chosen - USB4/TB portable docks that have passthrough charging are somewhat rare and expensive. USB-C 3.x portable docks are pretty inexpensive these days so if you can only charge with one, it makes sense for it to be the USB 3 port. Still, would be nice to have both. When using a 65W or 100W USB-C charger Windows gives you a notification that you're charging slowly, but it does provide more than enough power to actually charge the laptop battery while using it, though not for gaming. Performance in Windows is fantastic. The ASUS apps (Armoury Crate in particular) appear to be unobtrusive while still providing good value. Armoury Crate is a great dashboard for tracking resource usage and controlling features like Optimus. It makes it really easy to keep the dGPU powered down when on battery, giving this excellent battery life for a gaming laptop. Right now in Silent mode, with the screen at about 70% brightness, it's showing I have over 10 hours remaining at 87% charge. That's with at least an hour of typing and web browsing, including some youtube and Steam video trailer usage. Regardless of the performance mode (which can be done with a hotkey or in the Armoury Crate app), the TUF A16 is very snappy and quick within Windows. The 1200p 165hz display looks great, especially for an SDR only panel. #Using the A16 - Gaming# I was a little disappointed to find that the RTX 5070 laptop version only has 8GB of VRAM, but that's not ASUS's fault. I did what any PC gamer would do the first time they get access to a 50 series card, and installed CyberPunk 2077 to try out the new DLSS features. I also installed a few other games (Assetto Corsa Competizione and Overwatch 2) to get a feel for how it can handle less demanding games that require high native framerates. In CP2077, I was both impressed and disappointed with the TUF A16's 5070 GPU. The only disappointment is related to the limited 8GB VRAM - you aren't going to get good 1440p+ performance in most modern games should you connect the A16 to a monitor or TV. The FPS falls off a cliff once you hit that 8GB limitation. However, at 1200p, I was really impressed by the 5070 in this TUF laptop. I found that I can use either DLAA at 1200p with no ray tracing, or full path tracing with DLSS in Balanced mode. Thanks to the new Transformer model in DLSS4, these DLSS modes are fully usable even at 1080p/1200p and often look as good or better than native resolution. In ACC and Overwatch 2, the TUF A16 performs exactly as expected and confirms that this is a near perfect eSports laptop. In both games, you can easily exceed 120fps at 1200p resolution. Thanks to the 165hz 1200p display on this laptop, it's a perfect device for some Overwatch 2 while on the road. A final note on gaming performance: the cooling system on this laptop is fantastic. In the middle "Performance" mode, the laptop does not get terribly loud at all, and still offers decent performance (the GPU seems to get up to about 85W in this mode). Enabling Turbo mode lets the GPU go all the way to 115W sometimes and around 100W typically. At that speed it does get loud but it does not have the ear-splitting whine of some other thin-ish laptops I've used with similar power budgets. They have really done a great job with this setup, as even in Turbo mode it doesn't get much beyond 78 degrees C on the GPU. #Final thoughts# This is the best mid-range gaming laptop I've used. ASUS have done a great job of integrating their software in useful (rather than annoying) ways. It is really easy to switch the performance modes by hotkey, and it works reliably unlike some other models that I've used. It has good performance in the quieter fan modes, and fantastic performance with the Turbo setting enabled. I wouldn't hesitate to recommend this laptop to anyone looking for a good 1080/1200p gaming laptop that can be mild mannered any time you need it to.
I would recommend this to a friend Temperature failsafe
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had issues with temperature based failsafe, traded the first for a second. Second had the same issue, went to another asus laptop
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear JosephH,
Thank you for sharing your experience with the ASUS FA608UP Gaming Laptop. We apologize for the repeated issues you encountered with the temperature-based failsafe and regret the inconvenience that ultimately led you to switch to a different ASUS model. This is not the quality of product performance we aim to provide, and we regret that your experience did not reflect our standards.
We greatly appreciate your feedback, and it will be passed along to our product team for further review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2509012028-0009" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Cooling system, Portability
Everything I'd want out of a gaming laptop
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far, I haven't come up with a single thing I dislike about this gaming laptop other than maybe Armoury Crate being a little clunky. Everything else is good. The screen is pretty high quality, and while it's not an OLED, I feel like it doesn't really need to be one on a gaming laptop. The keyboard RGB is compatible with Windows Dynamic Lighting, which I really appreciate; while the keyboard itself feels responsive and isn't too mushy. The machine is very easy to open, and if you do, you'll find that the RAM is upgradeable and that there's a second NVMe slot you can use to upgrade the storage. You can even swap out the Wi-Fi card if you're so inclined. At 16 inches, this laptop is big enough to feel reasonable for gaming but small enough to fit in most laptop bags without having to go out of your way to find something custom-made to fit. I haven't had any issues with the charger being loose and falling out of the laptop while I'm using it. The drivers have also been absolutely rock-solid - I haven't experienced a single crash. The touchpad is reasonably responsive, and hasn't given me any reason to hate using it so far. While the computer is heavier than most laptops, as you'd expect from a gaming laptop, it doesn't weigh so much that it's absolutely miserable to transport. It's also able to keep itself cool really well - I can keep it in my lap while gaming and it doesn't sear my thighs off. It's totally possible to engineer a machine that looks good on paper but handles like absolute garbage, so let's talk about the actual gaming performance. This is also good. It handles old games such as Borderlands 2 without a problem, no weird driver glitches or anything else. As for newer games, like Horizon Zero Dawn Remastered, it... also doesn't have an issue with those. Of course, for really demanding games you can't really crank the graphics settings all the way up to maximum. Cyberpunk 2077 will be pretty unhappy with maximum settings on this laptop, for example. However, the important thing is, it can run everything I've thrown at it good enough that I don't really feel like I have to compromise between frame rate and quality. There isn't a single game so far where I feel like I've had to put up with it looking bad to get it to run at a reasonable framerate. Honestly, the only stumbling block this machine has had so far is VR, and I'm pretty sure that's just because VR tends to be a VRAM hog and trying to run a VR headset on less than 12 GB of VRAM is just generally a dumb idea. I have zero complaints about this machine. I love it. I'm pretty sure this is my favorite gaming laptop I've ever used. It looks good, it feels good, it's not totally impractical, it's got ports aplenty, and the nice specs on paper are backed up by real performance. If you do laptop gaming, get one of these. It's just *good*.
I would recommend this to a friend Geek Squad is useless for Software issues.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Two months after buying ran into BIOS issues. Best Buy doesn't include software support as part of geek squad. I will have to fix this myself now....
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear JosephG,
Thank you for sharing your experience with the ASUS FA608UP Gaming Laptop. We’re sorry to hear that you encountered BIOS issues only two months after purchase, and we apologize for the inconvenience this has caused. For further investigation and assistance with potential repairs, we recommend contacting our ASUS Support Team directly at https://www.asus.com/us/support/callus/.
We stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2509012028-0007" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Worst experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never got item. Don’t order for ship. Only do got pick up. Customer service said it was delivered now I’m out of the money I paid with no item
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear AbrahamV,
Thank you for sharing your experience regarding the ASUS FA608UP Gaming Laptop. We sincerely apologize for the inconvenience caused by not receiving your item despite being marked as delivered.
As the purchase was made through Best Buy, we kindly advise you to contact their customer support team directly at 1‑888‑237‑8289 so they can escalate the case and assist you further with resolving this matter.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2509012028-0005" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Very disappointed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought this would work great tor SL with the CPU being so great, since it an older game. Was horrible. My 2.2 ghz worked way better and had the same specs besides AMD was intel. Will stick with Intel from now on. Returned this.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Emmy,
Thank you for your feedback.
We do understand your disappointment and the inconvenience this may have caused if you are experiencing isssues playing Second Life. This game does play smoothly on this laptop. To resolve this issue, check if Windows, drivers, BIOS and games are up to date. Updates for this laptop are posted at: https://www.asus.com/us/laptops/for-gaming/tuf-gaming/asus-tuf-gaming-a16-2025/helpdesk_download?model2Name=FA608UP . Additionally, check if you are running the most current Armoury Crate utility software. The most current version is available for download at: https://www.asus.com/supportonly/armoury%20crate/helpdesk_download/. While accessing cloud games, ensure this laptop has access to an established router and internet service is working properly since poor and unstable internet connection will affect system stability and performance. Keeping this laptop always updated will maintain optimum system stability and performance. If these steps were performed to no avail, please try to run a diagnostics or optimization test using the "MyASUS" utility software or application. If this is not pre-installed on the laptop, please download the application at the Microsoft Store. For details on how to use "My ASUS", please go to: https://www.asus.com/support/FAQ/1041686/.
If you need further assistance, please email me at cl-rodel@asus.com and I would be happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty