Customer Ratings & Reviews
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- Model:
- FA608UP-A16.R95070
- SKU:
- 11898765
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Speed
Rating 4.8 out of 5 stars
- Display
Rating 4.7 out of 5 stars
to a friend
super
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excelent product im am happyy with it i would buy it again
I would recommend this to a friendASUS gaming laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent choice for a gaming computer. Highly recommend
I would recommend this to a friendAudio issues and lockups, had to return it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Asus TUF laptop had some issues that made me return it. I got a great deal on it, so I really wanted to like it. First, when I connected it to any external speakers, I got static and popping noises, seemingly related to opening things (like Explorer or a video file). If I opened another one right away, it wouldn't do it again, but if I let it sit for a few and then opened something it would do it again, so it seemed to be related to power settings. Sometimes it would make a static noise when I wasn't doing anything, like some background process kicked off or something. I tried two different sets of speakers with different audio cables and it did it on both. I connected those speakers to two other laptops that didn't do it at all. So it was definitely something up on the Asus TUF laptop. The other problem I had was it locked up too much. I like to edit 4K video files I record with my drones. I use Vegas Pro 22 for this and while rendering video files the Asus TUF would lock up about half the time. If was very frustrating because I would lose edits I had made. I got to where I was saving the file before I rendered it, just in case it locked up during rendering. I had no rendering issues with my previous laptop (Gigabyte Aero 15 OLED w/ i7 11800 & rtx3060). That laptop was 4 years old and the fan was going out a second time, so I wanted to upgrade. This Asus TUF looked perfect with the Ryzen 9 270 cpu and the rtx 5070 gpu, but this laptop locked up too much. I went with another laptop from Bestbuy, an Asus ROG Strix that has a Ryzen 8940hx and a rtx 4070ti gpu. Right now the Strix only has 16 GB of RAM (looking to upgrade but RAM is pricey right now) and it renders my 4K video files quickly and it doesn't lock up. Also there are no static or popping noises when connected to external speakers, so I'm happy now. The very positive thing I can say about the Asus TUF laptop is that it ran very cool for the almost two weeks I had it, even while rendering video files. It didn't seem to heat up much at all.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Bubba,
Thank you for sharing your experience with the ASUS TUF FA608UP Gaming Laptop. We sincerely apologize for the issues you encountered, particularly with audio interference and system stability during video rendering. We understand that these challenges led to the return of the device, and we’re sorry for the inconvenience caused. Please know that your detailed feedback will be forwarded to our product and engineering teams for further evaluation and improvement.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2507034308-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Great Choice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop for the price point, runs extremely smooth, great specs, perfect for running all my games and working more efficiently
I would recommend this to a friendFor happy and productive use, fits the bill
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this laptop for my 14 year old son for school and some gaming. Fits the bill perfectly: good price, right size; fast and portable, and very good quality.
I would recommend this to a friendAwesome Laptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love using it for gaming, only down side is while you are gaming the battery drains pretty fast but that’s understandable coming online.
I would recommend this to a friendHappy Purchase!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the money I needed something I could do work with and game when I’m away from home. Got this bad boy and have zero complaints!
I would recommend this to a friendGreat little laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this at a good price for my "work" laptop. It's sturdy and capable. I can't really ask for more; except maybe that it doesn't come with the ASUS bloat installed.
I would recommend this to a friendGREAT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Runs everything smoothly and like I want it to. No complaints
I would recommend this to a friendGood laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its good thanks for manager its real black friday S
I would recommend this to a friendGreat Machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop handles everything I throw at it without getting very hot and it stays pretty quiet. The build quality is great as well.
I would recommend this to a friendMaybe worth $1000
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Constant bluetooth problems. Controllers won't stay connected. Tried everything that you can find to fix it. Keyboard lighting is very basic. Battery is pretty terrible. Even on all of the low power settings I only get maybe 2 hours with basic tasks. Speakers are poor. If you're going to buy, don't get on BestBuy. The deal isn't very good and I did ordered online to pick up and they had all kinds of problems. They do every time. Last time getting anything at Best Buy. It literally would have been faster to order from Amazon with 1 day shipping. $1500 waste.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Tomsss,
Thank you for sharing your experience with the ASUS FA608UP Gaming Laptop. We sincerely apologize for the issues you've encountered, including Bluetooth connectivity, battery performance, speaker quality, and your experience with the retailer. Your feedback is important and will be passed along to our product and service teams for review. To further investigate the technical concerns and explore possible solutions, we recommend contacting our support team directly at https://www.asus.com/us/support/callus/.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2508023623-0002" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Satisfied purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far does everything it's supposed to, everything runs quickly and smoothly.
I would recommend this to a friendLovelovelovelove it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolfreaking love this laptop. Its my first gaming laptop and i am so so happy with it
I would recommend this to a friendTitle
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great PC for any user. I bought it for gaming and entertainment
I would recommend this to a friendPerfect but bluetooth
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything you need and more. This laptop is soemthing I will keep for a very long time. From editing photos to gaming it does it all. Had some issues with bluetooth so working on that but other than that so sick!
I would recommend this to a friendHigh Performance in a Sleek Package
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and powerful out of the box. Quiet too even in high performance mode.
I would recommend this to a friendGaming laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad directed me in the right direction with this one! Perfect for gaming and all my work needs!! Highly recommend!
I would recommend this to a friendAwesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No issues with pick up and runs flawlessly. I would recommend.
I would recommend this to a friendGreat Value!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price, great product! i would highly recommend this to anyone looking for a Gaming laptop.
I would recommend this to a friend