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Customer Ratings & Reviews

$1,959.99

Customer reviews

Rating 4.7 out of 5 stars with 690 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 690 reviews
  • Rated 5 out of 5 stars

    Great for CAD/CAM Design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop - we use it for CAD/CAM design of dental prosthetics. Speed is great and graphics are awesome.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Regular laptop

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please don’t purchase this if you’re trying to get a gaming laptop. It works very well for other college or regular usage!

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear ALVAROH,

      Thank you for sharing your experience. We acknowledge that while this laptop is excellent for general and academic use, it may not have delivered the performance expected by dedicated gamers. To help us better understand user expectations and guide future customers more accurately, could you share details on the games you attempted to play with this system and the in-game graphical settings you used? Your insights are incredibly valuable for our product development and customer guidance. If you'd like to discuss this further. Please reach out to me directly at customerloyalty@asus.com. Please include a link to this post as a reference.

      Thank you for choosing ASUS!

      Best Regards,
      Adrian
      ASUS Customer Loyalty – US Support Asus

  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good very happy so far, graphics are very good and running smooth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome laptop very fast and all programs and apps run so smooth and quick, would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the laptop and the service I received in the store.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    NOT FOR AUTOCAD DESPITE WHAT RESEARCH SAYS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not purchase this computer for running AutoCAD. Despite my months of research before purchasing a new Windows 11 Laptop, this misses the mark by a long shot. I use AutoCAD LT, running 2026 version and I have to wait up to 10 minutes between commands. Yes, I have prioritized it in the Windows power & battery settings, yes I configured my program to use the high-performance graphics card. If anyone has any suggestions, I am all ears. As of now, this computer is a very expensive machine that can not be utilized what's so ever. I was previously running an ASUS gaming laptop from 2017 with windows 10 almost flawlessly. Save your money, avoid this computer!

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Nunya,

      Thank you for sharing your experience with the ASUS FX608JMR gaming laptop. We sincerely apologize for the performance issues you encountered when running AutoCAD LT. We understand how disappointing it is to invest in a new system after thorough research, only to face delays and instability with critical software. This is not the quality we strive to deliver, and we regret the inconvenience this has caused.

      To further investigate the issue and explore available solutions, we recommend contacting our support team directly at https://www.asus.com/us/support/CallUs. Our team will assist you with diagnostics and guide you through the next steps to resolve the problem.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2511004389-0003" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Good Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product with good quality and specifications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best pc very good good price good quality all good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still figuring out stuff on it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only had it a week now so I have not explored much on it, I will update in future is its worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not overly make noise but does tend to get hot. Will need a cooling mat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus loptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved using my asus loptop highly recommended keypad are soft touch amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS gaming laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Battery life is great. So far its exactly what I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is great fully responsive and definitely has my games running beautifully.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Brand new, screen issues.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not recommend. Doesn't matter how nice the sale is, don't buy it. I've had this for less than a month and the laptop screen will randomly go completely black, the keyboard LED shuts off, and I am disconnected from Wi-Fi. It happens for about three seconds, then things go back to normal. It's extremely frustrating, and with how much this cost and considering it's barely a month old, this shouldn't be having issues. Of course, the second the return window lapsed I started having issues, so I don't know what to do from here.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Andrew,

      Thank you for sharing your experience with the ASUS FX608JMR Gaming Laptop. We sincerely apologize for the frustration caused by the screen going black, the keyboard LED shutting off, and the Wi‑Fi disconnecting. We understand how disappointing it is to encounter these issues on a new device, especially just after the return window has closed.

      To help improve performance consistency, we recommend updating the BIOS. Before starting the update, please back up any important data, as the process may reset your current settings, applications, or files. Ensure that the device remains plugged in throughout the update, and avoid closing the lid until the procedure is complete. Detailed instructions are available in the FAQ guide linked below.

      If the issue persists after completing the update, we recommend contacting our support team at https://www.asus.com/us/support/callus/ to further investigate the issue.

      We stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the case number "N2507022231-0009" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      How to update BIOS in Windows -  https://www.asus.com/support/faq/1008276/ Asus

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast when playing games and good for school work with lots of storage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautifull

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent product the quality is the best. My son is happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming laptop Asus TUF F16

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first gaming laptop and i am very happy whit it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with the purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with my purchase, son uses it for gaming only. Great storage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and good quality for first gaming laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option for everyday, or gaming.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Computer! Perfect size, great keyboard. Amazing speed.

    I would recommend this to a friend