Customer Ratings & Reviews
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- Model:
- FX608JMR-F16.I75060
- SKU:
- 12032489
Rating by feature
- Battery Life
Rating 4.3 out of 5 stars
- Speed
Rating 4.8 out of 5 stars
- Display
Rating 4.8 out of 5 stars
Asus loptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved using my asus loptop highly recommended keypad are soft touch amazing
I would recommend this to a friendLove it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is great fully responsive and definitely has my games running beautifully.
I would recommend this to a friendASUS gaming laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop. Battery life is great. So far its exactly what I wanted.
I would recommend this to a friendGreat
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very fast when playing games and good for school work with lots of storage
I would recommend this to a friendBeautifull
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent product the quality is the best. My son is happy
I would recommend this to a friendBrand new, screen issues.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would not recommend. Doesn't matter how nice the sale is, don't buy it. I've had this for less than a month and the laptop screen will randomly go completely black, the keyboard LED shuts off, and I am disconnected from Wi-Fi. It happens for about three seconds, then things go back to normal. It's extremely frustrating, and with how much this cost and considering it's barely a month old, this shouldn't be having issues. Of course, the second the return window lapsed I started having issues, so I don't know what to do from here.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Andrew,
Thank you for sharing your experience with the ASUS FX608JMR Gaming Laptop. We sincerely apologize for the frustration caused by the screen going black, the keyboard LED shutting off, and the Wi‑Fi disconnecting. We understand how disappointing it is to encounter these issues on a new device, especially just after the return window has closed.
To help improve performance consistency, we recommend updating the BIOS. Before starting the update, please back up any important data, as the process may reset your current settings, applications, or files. Ensure that the device remains plugged in throughout the update, and avoid closing the lid until the procedure is complete. Detailed instructions are available in the FAQ guide linked below.
If the issue persists after completing the update, we recommend contacting our support team at https://www.asus.com/us/support/callus/ to further investigate the issue.
We stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the case number "N2507022231-0009" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
How to update BIOS in Windows - https://www.asus.com/support/faq/1008276/
Gaming laptop Asus TUF F16
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first gaming laptop and i am very happy whit it
I would recommend this to a friendHappy with the purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with my purchase, son uses it for gaming only. Great storage.
I would recommend this to a friendWorth the buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price and good quality for first gaming laptop
I would recommend this to a friendGreat option for everyday, or gaming.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Computer! Perfect size, great keyboard. Amazing speed.
I would recommend this to a friend- Cons mentioned:Battery life
Decent, not the best
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Decent laptop, mediocre battery life. Would recommend the ROG repherus.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear KarnvirS,
Thank you so much for the feedback. We are glad that you are happy with this product. We do stand behind our product, and we continuously strive to improve our approach and processes in order to achieve customer service excellence. Feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS support channels. Please refer to this case number (N2507013950-0008) for us to better assist you. Thank you for choosing ASUS!
Best Regards,
Schottky,
ASUS Customer Loyalty US Support
works well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice laptop. Screen clarity is very good. Does pick up wifi at distance at a slower rate than my previous laptop.
I would recommend this to a friendReview
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.G g g great nice battery nice screen gpu holds up well
I would recommend this to a friendGreat Laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a fantastic laptop if you are on a budget. Great feel and good ability to upgrade components.
I would recommend this to a friend- Pros mentioned:Processor speed
good unit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is a great entry level gaming unit offering good speed and display
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear JB001,
Thank you for your positive feedback on the ASUS TUF Gaming FX608JMR Laptop. At ASUS, we prioritize quality control and thorough product testing to uphold high standards of performance and reliability. We’re glad the device is meeting your expectations and hope it continues to deliver a smooth and enjoyable experience.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2507013950-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is a good computer but is so big and also heat so much
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear PaolaV,
We regret to learn that you are experiencing overheating issues. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2507013950-0007" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Schottky
ASUS Customer Loyalty US Support
FAQ:Troubleshooting - Overheating and Fan issues https://www.asus.com/support/faq/1015064/
Laptyo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good although I haven't used it much yet, the only thing I sometimes find strange is that when I connect or disconnect the charger it gets a little slow for a few seconds
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear AbisaelC,
Thank you for sharing your experience with the ASUS FX608JMR Gaming Laptop. We sincerely apologize for the inconvenience you have encountered when connecting or disconnecting the charger and noticing a brief slowdown. This behavior may occur as the system transitions between different power profiles.
To help improve performance consistency, we recommend updating the BIOS. Before starting the update, please back up any important data, as the process may reset your current settings, applications, or files. Ensure that the device remains plugged in throughout the update, and avoid closing the lid until the procedure is complete. Detailed instructions are available in the FAQ guide linked below.
If the issue persists after completing the update, we recommend contacting our support team at https://www.asus.com/us/support/callus/ to further investigate the issue.
We stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the case number "N2507013950-0014" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
How to update BIOS in Windows - https://www.asus.com/support/faq/1008276/
Decent value for money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Large screen. Needed to update NVidia driver for it to run games properly.
I would recommend this to a friendLaptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is good but sticking in some times in the middle of meeting
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear VenkatasaijagadeeshkumarD.
We are sorry to hear that your ASUS FX608JMR gaming laptop has been freezing during meetings, and we sincerely apologize for the inconvenience this has caused.
To help improve performance, we recommend restoring the BIOS settings by following these steps:
1. Turn off the system if it is currently powered on.
2. Once powered off, turn the system back on and start tapping the F2 key, located at the top of the keyboard, to enter the BIOS.
3. In the BIOS, press the F9 key to load optimized defaults and press Enter.
4. Finally, press F10 to save and exit.
If the problem continues after this step, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2507013950-0017" as a reference. We will do our best to resolve your case quickly. Your feedback is important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Error screen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I get a black screen with a text that says “an error has occured and the device needs to be restarted”
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear FranciscoR,
We regret to learn that you are experiencing error and crashing issues. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2507013950-0016" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Schottky
ASUS Customer Loyalty US Support
FAQ-Troubleshooting - Resolving System Error Messages or Unresponsiveness https://www.asus.com/support/faq/1038855/