Customer Ratings & Reviews
- Model:
- TUF X570-PLUS GAMING (WI-FI)
- SKU:
- 6356983
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the TUF GAMING X570-PLUS motherboard's performance, ease of use, and BIOS, frequently citing its strong Wi-Fi capabilities and excellent price-to-performance ratio. Many appreciate the user-friendly setup and the inclusion of useful features. However, some users express concern regarding the lack of a USB-C header and the placement of the chipset fan, which can be obstructed by certain graphics cards. The motherboard's compatibility and RAM options are also frequently praised.
This summary was generated by AI based on customer reviews.
functional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has performed well after install complete. Was tricky to get windows up and running. needed to be reinstalled several times until getting right level of function.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear TKids,
I'm sorry to hear that you had issues with initial setup for this motherboard. This is certainly not the kind of situation that we want any of our customers to have. If you have any specific feedback about the setup process that gave you trouble, please reach out to me at [email protected] and include case #N201104198 in your email for reference.
Thank you for choosing ASUS!
Best regards,
Lane
ASUS Customer Loyalty – US Support
- Pros mentioned:Price
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Price is awesome for what you get. Love the product.
I would recommend this to a friend Could not get PC to post!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After careful assembly PC was powered on and board received power but would not Post. QLED lights indicated a RAM issue, but after troubleshooting including replacing RAM with know working pair - received same results. Returned board to Best Buy without any issues - much appreciation to Best Buy for excellent return policy! 5 stars to Best Buy! I received the same board from a different vendor and after assembly - everything worked!! Board is working fine so far with good performance.
I would recommend this to a friendBrand response from Asus_Answers
Posted .Dear Oreo,
I'm sorry to hear that your motherboard would not POST. That is absolutely not the type of experience we want any of our customers to have. I understand that you have returned the unit, but I will forward your feedback to the Product team for review. If you have any general or technical questions, please email me at [email protected] and include case #N200702996 for reference.
Thank you for choosing ASUS!
Best regards,
Lane
ASUS Customer Loyalty – US Support
Good, but be careful of BIOS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn’t able to use this because it was not compatible with 5000 series processors without another cpu to flash the bios onto. Be careful of this.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
I'm sorry to hear that your BIOS was not Ryzen 5000 capable out of the box. That certainly sounds like a frustrating situation. If you need assistance flashing the BIOS, we would be happy to help. I will also forward your feedback to the Product team for review. If you have any general or technical questions, please email me at cl-lane@asus.com and include case #N2103033183 for reference.
Thank you for choosing ASUS!
Best regards,
Lane
ASUS Customer Loyalty – US Support
What you pay for
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a MOBO(Shrugs). Only here for the chance like everyone else.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Paul,
We appreciate you sharing your feedback on this model. We are always known to satisfy our customers with the best quality and features. We do value our customers and take negative customer service experiences very seriously. Are there any issues you are experiencing with your unit?
If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2108046649-0011) for us to better assist you.
Thank you for choosing ASUS!
Best Regards,
Saskeia
ASUS Customer Loyalty US Support
Yeah
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yeah it’s alright, getting dated, it was great at the be tome
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Funkslim,
Thank you for sharing your feedback on this model. Is there anything we could do to improve your experience with this product? We do value our customers and take negative customer service experience very seriously. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
Not happy for something dumb
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.3 stars because i almost couldn't put my graphics card in cause of the chip can on the board barely goes down
No, I would not recommend this to a friendGreat for it's primary function
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Secondary things like RGB control hassle, wi-fi not working right out the box and even the fan being covered by the gpu are small quips that add up.
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Bern,
I'm sorry to hear that you have been having various issues with your motherboard. This is absolutely not the type of experience we want any of our customers to have. Are you still having issues with your Wi-Fi connection? What kind of chipset temperatures have you been seeing? Are you having RGB issues with your board, or peripheral devices? I will forward your feedback to the Product team for review, but please reach out to me at [email protected] and include case #N200216330 in your email for reference. I'd like to help you troubleshoot these issues in more detail.
Thank you for choosing ASUS!
Best regards,
Lane
ASUS Customer Loyalty – US Support
its a good board but the Ethernet is gone
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i bot this board on 11/12/19 Ethernet network adapter doesn't exist/not detected on TUF x570-plus gaming wi-fi motherboard after 11 months dont. no if its the new bios that made the problem it all happen on 10/10/2020 good board just sad Ethernet is gone do buy a network card for a back up if your going to buy this motherboard Would you recommend this to a friend yes and tell them to buy a network card for back up
I would recommend this to a friendBrand response from Asus_Answers
Posted .Dear wolf551,
I'm sorry to hear that your ethernet port failed. All ASUS products undergo intensive quality control, testing and inspections. What you've experienced was not intentional or representative of our brand. Based on your description I am unable to tell if you updated your BIOS already. If not, please follow the link below to update your BIOS, LAN, and chipset driver. I also recommend installing any available Windows updates. If that does not resolve the issue, we would be happy to repair the board in warranty for you. If you have any general or technical questions, please email me at [email protected] and include case #N201034536 for reference.
Thank you for choosing ASUS!
Best regards,
Lane
ASUS Customer Loyalty – US Support
Downloads: https://www.asus.com/us/Motherboards/TUF-GAMING-X570-PLUS-WI-FI/HelpDesk_Download/
Buyer Beware Warranty Issues
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While these are great boards, beware that Asus has made it almost impossible to have the board’s warranty services fulfilled. This is the third time that a new motherboard from them has arrived without the supposed “factory installed” cpu socket cover. Without that cover, they won’t honor warranty rma requests and will charge you shipping and for the cost of a new board.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
It's unfortunate to hear about your experience with the motherboard. This is absolutely not the kind of experience we want any of our customers to have. Have you returned to your place of purchase? Usually, if you are in the return period, you should be able to get a replacement. If possible, you can provide me with your case number at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Horrible
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for a build for my son's PC. It worked great for about 3 months. Now it crashes constantly. Looking around online and many people have this issue with the board. It's beyond frustrating. I had stopped buying ASUS products a while back because I had issues with every one that I bought. I decided to give this board a try based on good reviews here and elsewhere, but now it looks like I am done with ASUS again.
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Valued Customer,
Certainly, we understand your disappointment with the motherboard crashing. ASUS ensures all products are manufactured with materials that comply with industry's quality standard and each one undergoes intensive quality control testing and inspections, this is a random problem. Did you perform any recent modification to the unit? Did you update the BIOS? We would like the opportunity to investigate your feedback further, feel free to reach out to me at [email protected] and provide this link for reference. I'm here to help you and all others with these issues, as our customer loyalty department dedicated to bringing a resolution to all issues related to our products.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
decent mobo
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is a good mobo but its kinda slow, not super fast as I had hoped go with a 550 for speed rather than 450
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Josh,
I'm sorry to hear that you are unsatisfied with the performance of your motherboard. This is certainly not the kind of experience that we want any of our customers to have. Are you having CPU, storage, or RAM performance problems. Please provide me with a description of the issue and a list of the troubleshooting steps you've tried thus far, and I would be happy to assist. Please reach out to me at cl-lane@asus.com and include case #N2104049482 in your email for reference.
Thank you for choosing ASUS!
Best regards,
Lane
ASUS Customer Loyalty – US Support
Good Mobo and Nice Design Except....
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The motherboard is great but the only issue I had is that its basically impossible to get the gpu out after installing it.
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear yaxcukmo,
I'm sorry to hear that you are having issues with the PCIe slot on your motherboard. All ASUS products undergo intensive quality control, testing and inspections. What you've experienced was not intentional or representative of our brand. What model of GPU do you have? Are you having problems with accessing the GPU retention clip to release the card? Please reach out to me at [email protected] and include case #N200858903 in your email for reference. I'd like you investigate your case for quality control.
Thank you for choosing ASUS!
Best regards,
Lane
ASUS Customer Loyalty – US Support
Came in a little scuffed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered it while building a gaming PC and it has some issues like the pc not booting, freezes completely and audio cuts out
I would recommend this to a friendBrand response from Asus_Answers
Posted .Dear Forsaken,
I'm sorry to hear that you received a damaged product. That is absolutely not the kind of experience we want any of our customers to have. If you believe the board was damaged in shipping I recommend returning it to your reseller as soon as possible. If you are outside the return period, please update your BIOS, chipset and audio drivers from the link below. I would also suggest backing up all of your data and performing a clean installation of Windows. If that does not resolve your issue, please reach out to me at [email protected] and include case #N200604061 in your email for reference.
Thank you for choosing ASUS!
Best regards,
Lane
ASUS Customer Loyalty – US Support
X570-Plus Drivers: https://www.asus.com/us/Motherboards/TUF-GAMING-X570-PLUS-WI-FI/HelpDesk_Download/
I have yet to install it waiting on cpu to arrrive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I mean I have used asus tuf and rog products for years now and have never had an issue so i assume this one will be great as well
I would recommend this to a friend- Cons mentioned:Usb-c
Not great
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great until the all of the usb ports stopped working. Ughh
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Ryan,
We're sorry to hear that the USB ports on this model stopped working. We would recommend that you reach out to Best Buy support so their team can look into this issue. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
For more information, you can reach out to us at our Official ASUS North America Support twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
Alot of incompatabilities
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Be careful with this motherboard. Although it is a great motherboard, it WILL have a lot of incompatability issues.
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Everett253,
I'm happy to hear that you are satisfied with your motherboard. That is absolutely the kind of experience we want all of our customers to have. Regarding your compatibility concern, what exact issue are you having? Are you having a hardware or software conflict? Can you please send me your complete system specifications and a description of the issue? I'd like to help you troubleshoot the issue in more detail. Please reach out to me at [email protected] and include case #N200543602 in your email for reference.
Thank you for choosing ASUS!
Best regards,
Lane
ASUS Customer Loyalty – US Support
Cheap/Avoid
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first this product was awesome but ASUS really dropped the ball in QA/QC on this line of Boards. My Board failed after 3 months no overclocking or abuse the VRMs failed on the board. I ended up eating the cost of board due to RMA being hard to set up with ASUS. I now have MSI board and all is good.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Wyatt243, We're sorry to hear about the unfortunate experience you've had with the motherboard. I will be letting the related department know about this concern for continuous improvements to the product line. We'd love nothing more than to improve your perception of our products and of course, our brand. However, if you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. I'll be happy to provide a quick resolution to your case. Thank you for choosing ASUS! Best Regards, Jonelle, ASUS Customer Loyalty US Support
Dead on Arrival
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.although i didn’t get a chance to use this board because it was DoA, layout is very clean and easy to work with.
I would recommend this to a friendBrand response from Asus_Answers
Posted .Dear Garrett,
I'm sorry to hear that you were unable to power on your motherboard. All ASUS products undergo intensive quality control, testing and inspections. What you've experienced was not intentional or representative of our brand. When you try to power on the system, what LED error codes pop up? Can you send me your complete system specifications and a list of the troubleshooting steps that you completed? I'd like to investigate this case for quality control. Please reach out to me at [email protected] and include case #N200519093 in your email for reference.
Thank you for choosing ASUS!
Best regards,
Lane
ASUS Customer Loyalty – US Support
Not working well for me.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing does not boost my Ryzen 5 3600 to 4.2 Ghz like it should. Amd processors with boost are usually well handled by motherboards, but this one just doesn't work right. Not to mention it handles RAM timing like trash. It just doesn't perform like it should, Cool and quiet is not included which is sort of important for AMD boost processors. I hate this thing.
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear yarddog77,
I'm sorry to hear that you are having performance issues with your motherboard. That is absolutely not the type of experience we want any of our customers to have. If you haven't already, I recommend updating the BIOS and chipset driver on your board. Are you using a stock or aftermarket cooling solution for the CPU? What frequency and temperatures are you seeing when the CPU is boosted? Please reach out to me at [email protected] and include case #N200466716 in your email for reference. I'd like to help you troubleshoot this issue in more detail.
Thank you for choosing ASUS!
Best regards,
Lane
ASUS Customer Loyalty – US Support
Drivers: https://www.asus.com/us/Motherboards/TUF-GAMING-X570-PLUS-WI-FI/HelpDesk_Download/