Customer Ratings & Reviews
- Model:
- TUF X570-PLUS GAMING (WI-FI)
- SKU:
- 6356983
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the TUF GAMING X570-PLUS motherboard's performance, ease of use, and BIOS, frequently citing its strong Wi-Fi capabilities and excellent price-to-performance ratio. Many appreciate the user-friendly setup and the inclusion of useful features. However, some users express concern regarding the lack of a USB-C header and the placement of the chipset fan, which can be obstructed by certain graphics cards. The motherboard's compatibility and RAM options are also frequently praised.
This summary was generated by AI based on customer reviews.
Very disappointed in Asus
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only reason I rated 2 stars is that the Wifi module on the motherboard was defective and I was troubleshooting it all day and night. I tried updating windows 10, updating drivers for the wifi module, updated the motherboard to the latest Bios version, made sure the antennas are on correct, changed locations on my computer. I also did a clean windows install and still didn't work. Other than the wifi module not working; the motherboard booted fine and worked. I returned it and got my $200 back.
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Arsenaljr,
I'm sorry to hear that you had Wi-Fi issues with this motherboard. That certainly sounds like a frustrating issue. Was Wi-Fi enabled in BIOS? I understand that you have returned the board, but would like to investigate your case for quality control. Please reach out to me at [email protected] and include case #N200988930 in your email for reference.
Thank you for choosing ASUS!
Best regards,
Lane
ASUS Customer Loyalty – US Support
Stay away!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to love this board as it was my first build. It worked great for a couple days and then it started to constantly crash. I thought it was something going on with the RAM, but I got new RAM and had the same issues, even tried a third set of RAM and one of the sticks did not even register in BIOS. Troubleshot everything possible with no result. Bluetooth quality was absolute trash when the board did work. I have returned it and am looking for a replacement
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
It's unfortunate to hear about your experience with the unit crashing and the Bluetooth. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional and this was a random case. Seen that you have returned to product, we do have other excellent models. If you have any concerns, feel free to reach out to me at [email protected] and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Shut downs
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the first few months. Had issues with random shutdowns and ended up trying to do a bios update. I’m sure you can guess what happened.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
It's regrettable to hear you've encountered issues with the unit randomly shutting down. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional and this was a random case. Have you tried to view the event viewer to see what is the direct cause of this issue? Feel free to reach out to me at [email protected] and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
System Admin
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nothing gaming about this basic board with no support. i'd buy a better board instead of entry level just because it supports some future tech not being utilized. No support from best buy and asus usa has best buy cover their warranty and rma stuff. when i told geek squad it wouldn't POSt, they asked if i couldn't log into windows........ they have no clue. My system failed after a power outage. best buy nor asus care.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We're sorry to hear about the unfortunate experience you're having with this model. We would love to have your issue resolved in a timely manner. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
For more information, you can reach out to us at our Official ASUS North America Support twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
Great but defective batch
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think because there was recently a bad batch of these motherboards, it was defective. It is a great motherboard but the bios are much more confusing than others. This is the second one of this kind that I’ve bought and both have been defective. The first one it didn’t recognize the cpu and the second ones first two ram slots were defective.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We're sorry to hear that you received a defective model. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
For more information, you can reach out to us at our Official ASUS North America Support twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
Bad
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know if I was just unlucky, or if these products are made this way. I waited patiently for my board to get here, took my time, made sure everything was hooked up correctly, but low and behold, it doesn't boot. So I spent about 12 hours of my day troubleshooting everything, only to find out there is no power being brought to the gpu, the ram, or the cpu. So, yeah. Safe to say I will be returning and will make sure to avoid this company in the future.
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear 65465456,
I'm sorry to hear that your motherboard was having power issues. All ASUS products undergo intensive quality control, testing and inspections. What you've experienced was not intentional or representative of our brand. When plugged in to your power supply, there were no lights on any component? When you pressed the power button, did any of the fans begin to spin? I understand that you have already returned the unit, but I will forward your case to the Product team for review. I would also recommend troubleshooting your power supply for normal function. Please reach out to me at [email protected] and include case #N200436442 in your email for reference.
Thank you for choosing ASUS!
Best regards,
Lane
ASUS Customer Loyalty – US Support
don't get asus you'll regret it
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.always built my computers with asus mb but this one was the final straw kept restarting then would shut down till i sent it to asus under warranty 3xs no less changed memory power supply video card nothing changed went with msi magx570s tomahawk been working great am done with asus
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear MarioT
We're sorry to hear about the unfortunate experience you had with your unit restarting and that you had to return for repairs. Rest assured we will make a note of this review and have it passed on to our team for a review. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the link to this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N2103021872-0026) for us to better assist you.
Thank you for choosing ASUS.
Best Regards,
Saskeia
ASUS Customer Loyalty US Support
Love it
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth buying highly recommend if you’re questions it just buy it
I would recommend this to a friendDoes the job
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This motherboard has a little something for everyone 9.7/10
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great on my PC. Just as described and great quality.
I would recommend this to a friendMotherboard
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good for a gaming pc or a performance pc great specs
I would recommend this to a friendaudio issues make it unusable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Asus granted me an RMA and told me to return it to where I bought it due to the current COVID issues - however it is 1 month outside the return period for BEST BUY... SO I can RMA the board !!! SWEET.. I am having to work from home and cant be without the motherboard of my pc for 3 weeks while it gets shipped into ASUS and them possibly shipped back out to me. The audio issue seems to be a known issue with this motherboard.
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Valued Customer,
We always aim to develop great products and we are sorry to hear that you are ahving audio issues with your motherboard. We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our business. Thanks for taking the time to bring this to our attention. Please allow us to change your perception about our brand and sustain our relationship.
For further assistance please feel free to reach out to us by email: [email protected]. Please use a link to this review as reference. Looking forward to your response in the future. Have an extraordinary day from ASUS.
Thank you for choosing ASUS.
Best Regards,
Stephanie
ASUS Customer Loyalty US Support
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product is very good I will be buying another for myself
I would recommend this to a friendDisappointing to say the least
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2 years later and it finally dies on me. I’m really disappointed as I had a lot of confidence in this motherboard. It has glowing reviews , it also seemingly has taken my graphics card with it or vice versa. I had a RX 580 OC Not sure if there is a warranty but I would love to know….
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear JacobM,
We sincerely apologize for the issue you're currently experiencing with your ASUS motherboard. It might still be within warranty, please reach out to our component product support with the serial number of your motherboard so the warranty can be verified. If it is within warranty then it can be serviced free of charge, and you can find the contact details in the link below. We value our customers and take customer service experiences very seriously. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2103021872-0022" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Leonardo
ASUS Customer Loyalty US Support
https://www.asus.com/us/support/callus
Avoid, Not Worth The Hassle
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Avoid this one at all costs. I've had nothing but issues with it since I got it. I took it to a PC repair place after it refused to even load up BIOS, the technician said that this specific model of board has been at their shop quite a few times lately. Got it working again, and has once again died, even after testing with replacing/swapping every part besides the board.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Techfan,
I'm sorry to hear that you have had multiple boot errors with this motherboard. All ASUS products undergo intensive quality control, testing and inspections. What you've experienced was not intentional or representative of our brand. Based on your description, I would recommend contacting Best Buy customer service to get the board repaired under warranty. I will also forward your feedback to the Product team for review. If you have any general or technical questions, please email me at cl-lane@asus.com and include case #N2103076760-0003 for reference.
Thank you for choosing ASUS!
Best regards,
Lane
ASUS Customer Loyalty – US Support
Still don't understand why Asus is so popupar
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Less than a year invI have been having an issue where my pc would randomly shut down during gaming sessions. Also been getting this weird issue where the cpu fan header does not detect a fan but still powers the fan. Save your money an either get the simularly priced Gigabyte Aurours Elite or MSI X570 Tomahawk. I have never ran into these issues with Gigabyte and MSI.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Certainly, we understand your disappointment with the motherboard. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional and this was a random case. Have you tried to reset the CMOS? Please ensure to keep your drivers/windows up to date. For further troubleshooting, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Mobo is broken after few months of use
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Asus sadly keeps disappointing me with the quality of their motherboards. Seems to be a trace issue on the mobo causing issues
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Vanakka,
I'm sorry to hear that you are having issues with your motherboard. All ASUS products undergo intensive quality control, testing and inspections. What you've experienced was not intentional or representative of our brand. What specific issue are you having? If you could provide me with your complete system specifications and a description of the problem, I'd be happy to help you troubleshoot in more detail. Please reach out to me at [email protected] and include case #N200318078 in your email for reference.
Thank you for choosing ASUS!
Best regards,
Lane
ASUS Customer Loyalty – US Support
Good price point to performance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly a pretty good buy for the price, it’s a little too big for my x73 nzxt aio on a td500 mesh case
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Crebs,
Thank you for taking the time to share your feedback on this model. TUF Gaming X570-Plus (Wi-Fi) distills the essential elements of the latest AMD platform and combines them with game-ready features and proven durability. Engineered with military-grade components, upgraded power solutions, and a comprehensive set of cooling options, these motherboards deliver rock-solid performance with unwavering gaming stability. We truly appreciate your feedback. If you need any assistance, please don't hesitate to contact us via email: customerloyalty@asus.com and provide this link for reference or contact our general support at https://www.asus.com/us/support. Our customer loyalty department is dedicated to bringing a resolution to all issues related to our products.
Thank you for choosing ASUS!
Best Regards,
Lamoya
ASUS Customer Loyalty US Support
disapointed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Aura rgb headers turn off and wont turn on anymore. aura software wont load anymore.
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Raul,
Thank you for taking the time to post your feedback on this model, we truly appreciate it. Firstly, we would like to extend our sincerest apologies. We understand your disappointment with the device and the inconvenience this may have caused you. ASUS products undergo intensive quality control testing and final inspections for both hardware and software before we send it out to the stores worldwide. ASUS provides warranty for the unit in order to fix or repair any isolated factory escape defect. Please allow us to make your experience better. We are recommending to uninstall and reinstall the Aura software. Rest assure this information will be passed on to our development team. We truly appreciate your feedback. If you need any further assistance please don't hesitate to contact us via email: [email protected] and provide this link for reference or contact our general support at https://www.asus.com/us/support. Our customer loyalty department is dedicated to bringing a resolution to all issues related to our products. Have an extraordinary day.
Thank you for choosing ASUS!
Best Regards,
Lamoya
ASUS Customer Loyalty US Support
Frys everything!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was excited to build a computer for my brother! I bought this board along with an Rtx2080ti ryzen 3800x and tridents memory. When I plug it in, there is a weird smell and the board never boo to bios. Its turn out that the board was faulty and its literally fried all of my components. Now im $2000 dollar indept with no computer in a pandemic. What a sad day.
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Andy,
I'm sorry to hear that you are having issues with this motherboard. All ASUS products undergo intensive quality control, testing and inspections. What you've experienced was not intentional or representative of our brand. Can you please send me photos of the damage, along with your board's serial number? If the board failed under normal use, we would be happy to repair it under warranty for you. Please reach out to me at [email protected] and include case #N200806126 in your email for reference. I need to investigate this case for quality control.
Thank you for choosing ASUS!
Best regards,
Lane
ASUS Customer Loyalty – US Support