Customer Ratings & Reviews
- Model:
- TUF X570-PLUS GAMING (WI-FI)
- SKU:
- 6356983
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the TUF GAMING X570-PLUS motherboard's performance, ease of use, and BIOS, frequently citing its strong Wi-Fi capabilities and excellent price-to-performance ratio. Many appreciate the user-friendly setup and the inclusion of useful features. However, some users express concern regarding the lack of a USB-C header and the placement of the chipset fan, which can be obstructed by certain graphics cards. The motherboard's compatibility and RAM options are also frequently praised.
This summary was generated by AI based on customer reviews.
This is a DDR4 MB, not DDR5 like this website says
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Now I have to waste time, gas, and energy going back to the store to return the DDR5 RAM I got. So stupid.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear TripSin,
We are sorry to hear that you received an incorrect product that was advertised. We would recommend that you reach out to Best Buy Support so they can provide you with more information. We do stand behind our product, and we continuously strive to improve our approach and processes in order to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the link to this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS support channels. Please refer to this case number ( N200417855-0004) for us to better assist you. Thank you for choosing ASUS!
Best Regards,
Schottky
ASUS Customer Loyalty US Support
Awful item
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One problem after another with this motherboard. Do not recommend at all. Unable to install drivers or load into windows properly. Also does not detect correct ram speed. Spoke to support and they said to return it. Ensured it has the latest bios. Spent more than 4 hours troubleshooting boot issues. Everything starts up, but no display.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Hackcell,
We are terribly sorry for the issues you've been experiencing with the device and the inconvenience this has caused you. This model undergoes intensive quality control testing and final inspection for both hardware and software. ASUS provides a warranty for the unit in order to fix or repair any isolated issue. This information will be passed on to our development team. Please allow us to make your experience better.
We are recommending having the unit sent in for servicing. You can have the Return Merchandise Authorization (RMA) created Online by visiting our support page and selecting "service and repair", below that option please select "Create Online RMA." You also have the option to contact us directly, and we will create the RMA for you. For further assistance or if you would like to discuss this matter further, please reach out to our customer support team.
Thank you for choosing ASUS!
Best Regards,
Lamoya
ASUS Customer Loyalty US Support
Beware
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.finally got my video card , put together and found the usb plugin was bent... $210 down the drain. Dont knowif this was open box or nt
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Danny R,
We regret to learn about the condition in which you've received the device. We understand that this has caused inconvenience and we apologize sincerely on behalf of ASUS and the reseller. This is not the quality of service or products we aim to provide and it is not representative of our brand. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. We will do our utmost to ensure that such an incident does not occur again. Please allow us to make your experience with ASUS a better one.
Considering the description of the issue, it seems to be a defect. We recommend contacting the place of purchase for an exchange or return if you are still within the window. Please rest assured that if you are unable to gain resolution when contacting the place of purchase, we will be glad to provide further assistance.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2103021872-0029" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Faulty Sound Card
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall Not happy, this was supposed to be my first build and it wasnt accepting the OS when i was trying to install at first, so it gave me issues with that. Then i finally install everything and the sound card is broken too. Been dealing with this since last night and the audio is not working even after i uninstalled installed the drivers.
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear ancampo1,
I'm sorry to hear that you are having audio issues with this board. All ASUS products undergo intensive quality control, testing and inspections. What you've experienced was not intentional or representative of our brand. If you haven't already, please follow the link below to update your BIOS, chipset and audio drivers. I also recommend installing any available Windows updates. Are you having issues with the front or rear audio? Have you tested multiple audio devices for an output? If you continue having issues, please reach out to me at [email protected] and include case #N200798442 in your email for reference.
Thank you for choosing ASUS!
Best regards,
Lane
ASUS Customer Loyalty – US Support
Drivers: https://www.asus.com/us/Motherboards/TUF-GAMING-X570-PLUS-WI-FI/HelpDesk_Download/
I had a bad experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installed into my case and installed Windows and everything was working OK. I downloaded the BIOS and tried to update it. It took so long for it to process that I walked away from it and when I came back it would not turn back on. With no way to flash another BIOS the motherboard was a brick.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
It's unfortunate to hear that your unit is unable to turn on. This is absolutely not the kind of experience we want any of our customers to have. While updating the BIOS, was there a power outage? Usually, this can brick the motherboard. You can further explain to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
3 diff mobo's with bad USB controller
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.have had it for months. tried 3 of them. every single one has given me USB controller errors when i try to use my Mouse, Keyboard, Streamdeck. Microphone, Webcam, and headset in wireless mode
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear MogsPOV,
We are sorry to hear to hear about the USB issues you're having with this model. We would recommend that you update the Chipset driver on this model. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
FAQ: https://www.asus.com/motherboards-components/motherboards/tuf-gaming/tuf-gaming-x570-plus-wi-fi/helpdesk_download/?model2Name=TUF-GAMING-X570-PLUS-WI-FI
Broke pretty fast
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This motherboard worked fine for a few months. Upgraded to a Ryzen 7 3700X and the socket broke. Had to replace the cpu and i’m trying to find a replacement for the motherboard. Not to mention it came with a old bios.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Owen,
Thank you for sharing your feedback on this model. We're sorry to hear that the CPU socket is broken. Please reach out to Best Buy support so there team can look into this issue. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
For more information, you can reach out to us at our Official ASUS North America Support twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
broken
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broken Motherboard, does not boot with two known good power supplies. Aside from that probably fine.
No, I would not recommend this to a friend2nd one we tried and it too was DOA
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would recommend that it may take multiple tries to get one that works
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear comp,
I'm sorry to hear that you had boot issues with multiple motherboards. All ASUS products undergo intensive quality control, testing and inspections. What you've experienced was not intentional or representative of our brand. Can you please send me your complete system specifications? You tested all other components in your system? I'd like to investigate your case for quality control. Please reach out to me at [email protected] and include case #N201001767 in your email for reference.
Thank you for choosing ASUS!
Best regards,
Lane
ASUS Customer Loyalty – US Support
Died after 1 month is that!!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kept it around 35C still managed to die on me about a month after purchase I would highly suggest going with a different brand will only change review if company realizes it’s a manufacture flaw and send a new one other wise it’s a waste of time and money just for some extra rgb lighting
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Slacker209,
I'm sorry to hear that your motherboard failed after just a month of use. ASUS provides warranty coverage in order to fix or repair any product that may stop working prematurely under normal usage. I'd be happy to get an RMA repair started for you. Please reach out to me at [email protected] and include case #N200999554 in your email for reference.
Thank you for choosing ASUS!
Best regards,
Lane
ASUS Customer Loyalty – US Support
Extremely confused design
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Why does this motherboard have an intel layout for the cpu cooler when its supposed to be amd?
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Lynn,
Thank you for bringing this to our attention and I certainly understand your frustration. Please reach out to me at your earliest convenience and I'll be sure to provide any answers
and/or resolutions to your product issues as quickly as possible. You can reach me at customerloyalty@asus.com. Please copy a link to this post as a reference.
Thank you for choosing ASUS!
Best Regards,
Adrian
ASUS Customer Loyalty – US Support
Faulty
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had no idea these had faulty issues. I can only run my computer in single channel mode. It has issues with my mic and my performance has dropped so much. I would not recommend buying this product. Do your research !
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We appreciate you sharing your feedback on this model. We're sorry to hear about the issues you're having with this model. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
For more information or if you wish to discuss this matter with us, you can reach out to us at our Official ASUS North America Support twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
Defective Motherboard
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The motherboard came defective and after hours of installation and troubleshooting, realized it was not functional. Had to go to the store and return for another. Completely dissatisfied.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear DefectiveMotherboard,
Thank you for bringing this to our attention and I certainly understand your frustration. Please elaborate on the symptoms your system is currently exhibiting and the troubleshooting steps you've gone over to isolate that this is a motherboard issue. After you have verified your parts, please try reseating all of your components and double-check each cable on the motherboard including your 24pin/8pin power plug connectors are firmly seated. Finally, ensure your front panel connectors are in their correct orientation. If the issues persist, feel free to contact me if you have any technical or general questions. You can reach me at cl-adrian@asus.com. Your case for reference is N2103021872-0006.
Thank you for choosing ASUS!
Best Regards,
Adrian
ASUS Customer Loyalty – US Support
bad news
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i had actually declined this item only to have it sent anyway
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear lee66,
We are sorry to hear that you received product that you declined. We would recommend that you reach out to Best Buy Support so they can help on this case. We do stand behind our product, and we continuously strive to improve our approach and processes in order to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the link to this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS support channels. Please refer to this case number (N200417855-0005) for us to better assist you. Thank you for choosing ASUS!
Best Regards,
Schottky
ASUS Customer Loyalty US Support
Damaged Upon Purchase
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return shortly after purchase due to a short on the motherboard not letting it boot up.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Dukkering
I'm sorry to hear that your motherboard did not power on. All ASUS products undergo intensive quality control, testing and inspections. What you've experienced was not intentional or representative of our brand. I understand that you have returned the unit , but I will forward your feedback to the Product team for review. If you have any general or technical questions, send us an email at customerloyalty@asus.com Please refer to this case number (N200417855-0003) for us to better assist you. Thank you for choosing ASUS.
Best regards,
Schottky
ASUS Customer Loyalty – US Support
stay away
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best buy tried to double dip me, they lost my first order and said to pick up at store than canceled then i had to pay again when i picked up said they canceled what a miss i was charged twice
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Firstly, we are extremely sorry for the experience you've had with Best Buy and for the inconvenience this has caused you. Please reach out to Best Buy as the order that was canceled should be refunded back to you. We truly appreciate your feedback. If you need any assistance, please don't hesitate to contact us via email: customerloyalty@asus.com and provide this link for reference or contact our general support at https://www.asus.com/us/support. Our customer loyalty department is dedicated to bringing a resolution to all issues related to our products.
Thank you for choosing ASUS!
Best Regards,
Lamoya
ASUS Customer Loyalty US Support
Doa
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was dead on arrival. Installed it and it wouldn't power on, unfortunately I wasn't able to install until after return date expired.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Lacheex,
We're sorry to hear about the unfortunate experience you had with your Motherboard not posting. All our products do go through an intensive quality control testing process to ensure that customers get units that are in proper working condition, what you've experienced was not intentional and this was a random case. Have you tried testing with a different power supply? Please attempt the steps from the FAQ below.
For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N2103021872-0020) for us to better assist you.
Thank you for choosing ASUS.
Best Regards,
Ramon
ASUS Customer Loyalty US Support
Troubleshooting - https://www.asus.com/support/FAQ/1042632/
issues with the board
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had one board delivered that was dead when it arrived. I returned it and got another one, and that one had some issues as well. I ended up going with an MSI board that seems to have resolved the issues.
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Abramagic,
I'm sorry to hear that you had boot issues with two motherboards. All ASUS products undergo intensive quality control, testing and inspections. What you've experienced was not intentional or representative of our brand. I understand that you have returned both boards, but can you please let me know what troubleshooting steps you attempted and what kind of error codes you were seeing? I'd like to investigate your case for quality control. Please reach out to me at [email protected] and include case #N200459942 in your email for reference.
Thank you for choosing ASUS!
Best regards,
Lane
ASUS Customer Loyalty – US Support
Failed motherboard
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy, as soon as it booted up I had an error flash across the screens that the pci-e lanes had failed. Would not boot after that
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
It's unfortunate to hear that the motherboard is unable to boot. This is absolutely not the kind of experience we want any of our customers to have. Have you tried to reset the CMOS? Have you tried to remove the component from the PCI-E slot? You can further explain to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
DOA
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was really excited to get this as it's very hard to find right now. Unfortunately the one I was sent was DOA. No Power, No Boot. Had to return and no replacements were available.
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear kevinfl,
I'm sorry to hear that you were unable to boot your motherboard. All ASUS products undergo intensive quality control, testing and inspections. What you've experienced was not intentional or representative of our brand. When you tried to power on the machine, there were not LED codes from the board? Did you verify that your power supply is working properly? If you could send me your complete system specifications and a list of all the troubleshooting steps you have completed thus far, I'd like to investigate your case for quality control. Please reach out to me at [email protected] and include case #N200572580 in your email for reference.
Thank you for choosing ASUS!
Best regards,
Lane
ASUS Customer Loyalty – US Support