Customer Ratings & Reviews
- Model:
- TUF X570-PLUS GAMING (WI-FI)
- SKU:
- 6356983
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the TUF GAMING X570-PLUS motherboard's performance, ease of use, and BIOS, frequently citing its strong Wi-Fi capabilities and excellent price-to-performance ratio. Many appreciate the user-friendly setup and the inclusion of useful features. However, some users express concern regarding the lack of a USB-C header and the placement of the chipset fan, which can be obstructed by certain graphics cards. The motherboard's compatibility and RAM options are also frequently praised.
This summary was generated by AI based on customer reviews.
Not good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had nothing but problems from this MB. Constant crashes, not running any games well
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Tyler,
We're sorry to hear about the unfortunate experience you had with your unit having random crashes. Rest assured we will make a note of this review and have it passed on to our team for a review. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence. Normally, ASUS provides warranty coverage, if product was purchased brand-new, in order to fix or repair any hardware or, part that stop working prematurely under normal usage.
If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2103021872-0025) for us to better assist you.
Thank you for choosing ASUS!
Best Regards,
Saskeia,
ASUS Customer Loyalty US Support
Junk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everyone they had in stock at the local store were all duds for various problems , sound chips ,memory not reconized
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We're sorry to hear about the unfortunate experience you had with this model. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
Asus
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrive and was installed the same day, none of the fan points would work, very disappointing
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear fordtech,
We're sorry to hear that you are having issues with your Fan headers. We’re normally known for our exceptional products to detail, and we regret that we missed the mark. Have you tried clearing the CMOS? Please follow the steps in the FAQ below.
For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N2103021872-0021) for us to better assist you.
Thank you for choosing ASUS.
Best Regards,
Ramon
ASUS Customer Loyalty US Support
Troubleshooting - https://www.asus.com/support/FAQ/1040820/
garbage based on my one sample
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nothing but problems. Aside from that, if you can NEVER buy from Best buy. Manufacturers know they can pawn off their sub par merch easily.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
It's unfortunate to hear about your issues with the motherboard. This is absolutely not the kind of experience we want any of our customers to have. You can explain to us at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Bad quality control
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dead out of the box. I was able to return it but my searching said this wasn't an uncommon problem
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Excess,
Thank you for your comment.
We do understand your disappointment and the inconvenience if the system will not bootup or power on uisng the motherboard.
Usually, you will do the following to resolve the issue. Please verify if all hardware installed on the motherboard are known good parts, compatible and installed correctly on the motherboard, Check the unit is connected to a working monitor using known good video cable and the correct input source from the monitor was selected correctly. Verify the PC was properly connected to a working surge protector or AC outlet and the power button is being pressed all the way down to trigger a power on signal.
If you need further assistance, please email me at cl-rodel@asus.com and I will be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Unable to get it to post
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Several people have had the same issue on the message boards, asus normally has great products, so it may be a bad board. Hung up on vga boot sequence.
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Valued Customer,
I'm truly sorry to hear that the unit is unable to boot. Please attempt these troubleshooting steps:
Clear CMOS
Update BIOS (if BIOS is not up to date that supports the GPU)
Test GPU on multiple slots
Check if GPU is in the Device QVL list of the motherboard and/or GPU manufacturer for motherboard support
Replace GPU if it is not compatible, after using new GPU and it works, case close
Sometimes Power supply can be the main cause of GPU failure; replace or use another GPU to eliminate power supply as a root cause.
If you need further technical assistance, feel free to reach out to me at [email protected] and provide this link for reference.
I'm here to help you and all others with these issues, as our customer loyalty department dedicated to bringing a resolution to all issues related to our products.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Faulty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was faulty when purchased had to return it but has never happened to any of my other products
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Techiscool,
We're sorry to hear about the unfortunate experience you had with this model and that you had to return it. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
Easy to use and optimize
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great board, room for expansion and has a great customization in thr bios.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We appreciate you sharing your feedback on this model. We are always known to satisfy our customers with the best quality and features. We do value our customers and take negative customer service experience very seriously.
If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2108046649-0009) for us to better assist you.
Thank you for choosing ASUS!
Best Regards,
Ramon,
ASUS Customer Loyalty US Support
Didn't receive and can't get anyone to help me
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been trying to figure out who to talk to about but receiving this. Said delivered but I got nothing. Multiple emails with no response.
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Jrost978,
I'm sorry to hear that you were charged but have not received your motherboard. That certainly sounds like a frustrating experience. Please reach out to Best Buy Customer Service, or your shipping company for a resolution. If you have any ASUS product related questions or concerns,please reach out to me at [email protected] and include case #N200457483 in your email for reference.
Thank you for choosing ASUS!
Best regards,
Lane
ASUS Customer Loyalty – US Support
No seal on box and anti static bag was open. Board
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No seal on box and anti static bag was open. Board was DOA. ridículas
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Shane,
We're sorry to hear that you received your unit broken. We would recommend that you reach out to Best Buy to get a replacemnt model. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
DONT BUY THIS MOTHERBOARD
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn’t let you update the bios! Not even the tech could update the bios
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We're sorry to hear about the unfortunate experience you're having with the BIOS on this model. Please allow us to make your experience with ASUS a better one. We would recommend that you reach out to us so we can look into this issue? We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
For more information, you can reach out to us at our Official ASUS North America Support twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
DOA
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DOA. Hooked up and tried get it to work but sadly it did not boot. Led lit up but nothing else.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Emlopez,
I'm sorry to hear that you are having boot issues with this system. All ASUS products undergo intensive quality control, testing and inspections. What you've experienced was not intentional or representative of our brand. Which Q-LED lit up when you tried to boot the board? Can you please provide me with your complete system specifications and a list of the troubleshooting steps that you have completed thus far? I'd be happy to help you troubleshoot this in more detail. Please reach out to me at [email protected] and include case #N2011036759 in your email for reference.
Thank you for choosing ASUS!
Best regards,
Lane
ASUS Customer Loyalty – US Support
No longer works 2 months
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2 months later no longer works. Cant return it with bb now gotta go through the rma process.
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Valued Customer,
It's regrettable to hear you've encountered issues with the motherboard after 2 months of usage. This is not the type of experience we want any of our customers to have. Our team will ensure to resolve this matter so that you have no continued issues, if you wish to follow up, please visit our ASUS Support Webpage. We are here to help you and all others with these issues, as our customer loyalty department dedicated to bringing a resolution to all issues related to our products.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Only works with older AMD unless you can upgrade
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy sells older BIOS version and cannot use gen 3 AMD. Just a heads up.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Thank you so much for the honest feedback. Certainly, you will need to upgrade the BIOS in order to use an upgraded CPU. Please review our QVL list below. If you have any technical issues, feel free to send us a tweet or direct message to our Official ASUS North America Support Twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
QVL list - https://www.asus.com/us/Motherboards/TUF-GAMING-X570-PLUS-WI-FI/HelpDesk_CPU/
It was DOA
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It didn't work, I had to return it to best buy....
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
I'm sorry to hear that you return the product. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional and this was a random case. If you have any concerns about another model, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
doa
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dead on arrival, returned it, never worked new out of the box.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
I'm truly sorry to hear that the motherboard came dead on arrival. This is absolutely not the kind of experience we want any of our customers to have. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional and this was a random case. If you have any concerns, feel free to send us a tweet or direct message to our Official ASUS North America Support Twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post for a reference.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Not Recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It failed after just owning it not even 2 months..
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Will,
We're sorry to hear that your unit stopped working. Can you please provide us with more information on the issue on the issue you're having? We would love to have this issue resolved in a timely manner.
We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
For more information, you can reach out to us at our Official ASUS North America Support twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
Package got lost!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I peed and went poopy in my pants. Unhappy with lost product
No, I would not recommend this to a friend- Pros mentioned:Bios, Performance
Great MOBO
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This mother board offers a great balance between PRICE AND PERFORMANCE.. the temps on the board are great and it has built in wifi. Boots up right away and the BIOS is easy to understand. if your a first time builder it might be a little confusing but as soon as you play around with it more you will get it the menu system is great. ALSO DONT FORGET TO UPDATE BIOS IF U NEED TOO.. The only CON TO ME IS the IO SHIELD MINE WOULD JUST NOT FIT PROPERLY :(
I would recommend this to a friend - Pros mentioned:Performance
Asus quality !!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i'm always happy with asus stuff.good enough for gaming. I have this motherboard since 3 years and I don't have any issue so far,also price is good either !
I would recommend this to a friend