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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 411 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-411 of 411 reviews
  • Rated 5 out of 5 stars

    Asus external CD/R/RW & DVD/R/RW drive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, this Asus external CD/R/RW & DVD/R/RW works well & quickly. My husband & I have only used it a couple of times tho.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Deal.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bargain price and works like it should. Just what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent DVD drive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive works great no issues.it works on windows and Mac

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ASUS - Zen Drive 8x Max Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine, this is old tech and should work fine. Got some extraneous SW with it, that I assume is standard marketing revenue for ASUS. Some of it puzzling.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    DVD drive does its job

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works OK, but annoying getting the tray to close - wants to hang up on the lower edge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DVD external drive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can finally watch my DVDs. Great purchase. Great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    record

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this drive works as advertised, It dose the job. However it does appear fragile.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good price decent value.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent value. It's an alright purchase if you have the need for a CD or DVD use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was really cool.. worked perfect for my needs.. DVD writer was as advertised

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS DVD RW DRIVE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work’s outstandingly well. Simplicity is something that always works best for me and this drive keeps the KISS Factor in mind.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worked for a day

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for a day and then the eject button stopped working and the drive stopped reading the discs. Feels flimsy and cheap. Surprised since it was rated highly on Wirecutter dot com.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      I'm truly sorry to hear about the eject button and the drive, this must be frustrating. Have you tried to use an alternative USB port? Have you also tried to eject from the software? For further troubleshooting, feel free to reach out to me at [email protected] and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.

      Thank you for choosing ASUS!
      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support Asus

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