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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 192 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 192 reviews
  • Rated 1 out of 5 stars

    Not a Good Phone for Small Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone for my new small busness office and returned it rather rapidly due to poor sound quality, lack of durability, and the fact that it did not include a message center (my mistake - I did not read the description and assumed it had same). I was looking for a quality, nice looking and high performance phone to place on my primary desk, but this phone did not function correctly. I suppose it looked nice, but it's function was disappointing. I returned it and Best Buy was the BEST - they gladly took it back and I bought another brand.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No light on screen

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant see lcd screen since there is no light and got it for my mom because lcd was big...on box lcd is blue and is faulse advertising and we are very unhappy and will be returning it...on box in tiny writing it says lcd color is different than pic on box...SMFH AT&T!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    display went out after ten months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant believe this! I purchased 4 of these for office use and the large display has gone out on all of them within days of one another. Phone still works but no display I'd save my money and stay away from this product!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    MESSED OVER BY BEST BUY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PHONE SUCKED WASTE OF MONEYTRIED TO GET A REFUND AND I HAVE BEEN DENIED TO GETTING A REFUND OR EXCHANGE…….., AND WAS OFFERED TO PAY FOR A PREMIUM MEMERSHIP AFTER SPENDING OVER $300 ON MY AC UNIY

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Junk

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a piece of junk! Amost a year old and it’s broke already!!! SMH

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Will let you know when I can get it working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone does not show anything on caller ID. It says battery not attached. The brand new batteries are attached correctly. Is there a phone number I can call to get assistance. I am a senior senior! Thank you

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Batteries? u r kidding..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    returned it immediately when I found this out!! ridiculous....would have been just what I needed otherwise

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    G.T.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone on 4/10/21. On 7/21/21, it shot craps. Trying to get help on line is like putting a Jig Saw puzzle together. I've had it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sounds like person is in the same room no static.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, sounds like my mom is in the same room with me, very clear no static. Speaker phones are great on cordless phones, you can have them next to you. This phone because it does have a cord and if you are not near the speaker the person sounds distant. Hers is on the wall with a 24” cord so she can sit down causing her not to be near the speaker she sounds distant, so she doesn’t use the speaker. If it was placed on a desk near you it would sound good. All in all she loves it!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    A phone for a expert

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It arrived broken, the indicator light doesn’t work.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Power source

    Rated 4 out of 5 stars

    Good phone for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone, easy to set up and use. The speaker works very well. Only reason I did not give it 5 stars is that batteries are required for the speaker phone to work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my 98 year old grandmother because she has a hard time hearing on cordless phones with her hearing aids. She can hear the person she is talking to with out interference.

    I would recommend this to a friend
  • Pros mentioned:
    Caller id, Overall performance

    Rated 5 out of 5 stars

    Good value for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought the phone for its big numbers, caller id, and works perfectly right out of the box. After you make a second trip to the store for batteries.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great for the price...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this speaker phone for my sister who had a hand injury...The phone is great...She doesn't have to worry about batterries going out...The voice and sound recognition is clear..The numbers are big and bold....Purchased a long cord so the phone can go many feet in any room...

    I would recommend this to a friend
  • Pros mentioned:
    Button size

    Rated 5 out of 5 stars

    Great Desk Phone for Work at Home

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect phone for working from home! I have used it in the past with awesome results but wanted a new one. So happy this model is still available. I was able to hook up a Plantronics S-12 to it so that I could use my headset (instead of using the handset on the phone). The large easy-to-read screen (that tilts) is Great! I would highly recommend this phone!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    don't buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought it for the big buttons & large display, programing requirs weird logic , not very user friendly. biggest down fall is caller i d . it just gives the # with no name, so i plugged in old phone & it's caller id gives both

    No, I would not recommend this to a friend
  • Pros mentioned:
    Caller id

    Rated 5 out of 5 stars

    Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone for my 85 year old mother, and she loves all of the features it offers.

    I would recommend this to a friend
  • Pros mentioned:
    Caller id

    Rated 4 out of 5 stars

    Gret value for the various phone features

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a really good telephone which has large size alphanumeric characters. the caller id is visible but also light up in a dark room. given the price point, there are a lot of features to take advantage of when using.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good phone.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A practical desk phone and what I had been looking for. I only wish that the display screen would light up on incoming calls and when checking the call log.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Phone is ok

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just needed a basic speaker phone for the kitchen. My biggest complaint is that there is no backlight for the display. My phone is not in a well lit area, so it is hard to see who is calling.

    I would recommend this to a friend