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Customer Ratings & Reviews

$89.95

Customer reviews

Rating 4.5 out of 5 stars with 853 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers regard the AT CRL32202 DECT 6.0 Expandable Cordless Phone System as easy to use, with a good display size and sound quality. Many appreciate the caller ID feature, the variety of features, and the volume control. Some customers have reported issues with the phone's stand and voicemail functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 853 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Sound, Great Features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this item to replace an 'old dog' that had given good service but deserved retirement. Found out the the other cordless i had in the rec room was not compatible with the DECT 6.0 technology so I ordered the single phone CRL30102. They work well together. I was pleased that the base unit gave the third phone the appropriate number when it was registered in the base. I was extremely happy with the sound quality. I no longer have to hold the instrument tight against my ear to hear and it sounds ling the person is in the same room. One slight drawback: The spoken caller ID. Neither my wife nor I could understand what the voice was saying. We even compared what we were hearing with the printed caller ID on the display screen and it was still unintelligible. My solution was to turn the spoken feature off. The display is sufficient. We don't need to hear the words spoken. More often than not we aren't in the same room with the base, but can see the display on the the handsets.

    I would recommend this to a friend
  • Pros mentioned:
    Caller id

    Rated 5 out of 5 stars

    Home ower

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soild 5 star ! We love the answering machine plus we know who is calling by the phone telling us.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    very good phone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone charged fast and keeps a charge, the sound is very goog and is easy to use. you can adjust the loudness of the ring. It works very good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Fine phone, especially for older folks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this phone for our 100 year old mother who has moderate hearing loss and badly arthritic hands. She is able to use it just fine, which is saying a lot. Good sound quality, clear numbers and easy to follow directions as well.

    I would recommend this to a friend
  • Pros mentioned:
    Caller id, Features

    Rated 5 out of 5 stars

    AT&T Cordless Phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The base phone was a replacement for an ancient Panasonic unit with talking caller id. I also ordered a second unit. Both units arrived a day early. They were simple to install as I already had a wall mount in the kitchen. The base unit took about 15 minutes to install because I had to route a new charger cable. The remote was just plug and play. The talking caller id works well. I use my own voicemail system (phone company) which was operational within a few minutes. I have not tried the built in answering system. All other features work as advertised and I am very pleased with these units and I recommend them to anyone who uses landline services.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    great phone for tech compromised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been delaying replacing our cordless phones because of the technology makes it harder and harder to understand. Our phones were over 15 years old, but I was afraid of the new technology which gets more difficult with each advancement. These phones were easy to set up and use and work perfectly. The sound is great and the technology is not overwhelming.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good set for older person

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Easy to see big numbers. Easley to use answering system. Battery life is good.

    I would recommend this to a friend
  • Pros mentioned:
    Display size, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Excellent LCD Screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mom, large display, easy to read and large buttons. Easy to use message recorder and over all good sound quality with the phone and message playback.

    I would recommend this to a friend
  • Pros mentioned:
    Display size, Ease of use, Sound quality

    Rated 5 out of 5 stars

    very good phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is loud and easy to use and easy to set up. The buttons are big.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never miss a call again.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect phone for home use especially if not "married" to a cell phone. It was easy to set up with our ATT "landline" account. Our "Senior" household appreciates having a fully charged phone which is easy to locate in addition to our cells which are easy to misplace or to forget to charge. Having a second handset is very convenient for answering quickly when in another part of the house. Cordless is great for privacy in a shared household. Answering system is great for missed calls when out or in the basement.

    I would recommend this to a friend
  • Pros mentioned:
    Display size, Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy to use. I love the large numbers.

    I would recommend this to a friend
  • Pros mentioned:
    Display size, Ease of use

    Rated 5 out of 5 stars

    Easy to use phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with our new phones. My husband & I are both seniors and we don't like change. Our new phones are very easy and we are extremely pleased. We especially like the bigger numbers and they light up when the phone is in use. We highly recommend these phones!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good dependable cordless system for landlines

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great choice if you're still using a landline. Works well, intuitive to set up, big solid buttons, long battery life and the range is good wandering around cordlessly. You can mix up which handset is in each charger, and the address book & answering system are in one base unit that drives both handsets, so programming is a breeze. I suppose this would work equally well if you use a VOIP connection, but I have no way to test that.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    good phone for hard of hearing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    phone has a button to adjust the sound to bass, treble etc. also one button to amplify sound...so far had not had to use the amplify button the sound is great and clear. The numbers are big enough without being overwhelming. phone is curved to fit any size hand easy to hold. so far been very happy with the purchase easy for my 92 year old mother to use the phone

    I would recommend this to a friend
  • Pros mentioned:
    Caller id

    Rated 5 out of 5 stars

    Great Home Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phones have been used for a very long time with no issues. The voice caller I.D. is extremely helpful for older people with limited hearing or sight. I would by these again.

    I would recommend this to a friend
  • Pros mentioned:
    Display size, Ease of use, Sound quality

    Rated 5 out of 5 stars

    overall good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought if for my mother. works great for her. huge buttons and quality sound is good. easy to use and install.

    I would recommend this to a friend
  • Pros mentioned:
    Caller id, Display size

    Rated 5 out of 5 stars

    Perfect phone for senior citizens

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone replace another AT&T cordless phone in our home. Love the feature that announces the call; also love the big numbers that light up. Very nice phone for the money..Very satisfied with our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Display size, Ease of use, Sound quality

    Rated 5 out of 5 stars

    AT&T Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Large numerals. Easy to see and easy to hear.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Cordless Phone System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I obtained the AT&T - AT CRL32202 DECT 6.0 Expandable Cordless Phone System with Digital Answering System as an exchange for another brand that yielded poor audio quality. I am very pleased with this AT&T model. The audio is crisp and clean on both sides of the conversation. The unit is very easy to set up and use, especially the answering machine portion. The system has all the features you need/expect (check out all the features on the Best Buy website). The keypad buttons are backlighted and large enough for ease of use day or night. The handsets are very comfortable to hold. I highly recommend this system.

    I would recommend this to a friend
  • Pros mentioned:
    Display size, Features

    Rated 4 out of 5 stars

    Good cordless phone and answering machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like all the features. Good solid phone. Big digits for easy dialing. I don't use the answering machine as I have voice mail. The only downside I can find so far is it doesn't tell me when I have a vm unless I'm looking at the handset screen which can be hard to see. Maybe I'm missing something? My last phone had a blinking red light on each handset when I had a vm. This one doesn't appear to have that feature.

    I would recommend this to a friend