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Customer Ratings & Reviews

$89.95

Customer reviews

Rating 4.5 out of 5 stars with 853 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers regard the AT CRL32202 DECT 6.0 Expandable Cordless Phone System as easy to use, with a good display size and sound quality. Many appreciate the caller ID feature, the variety of features, and the volume control. Some customers have reported issues with the phone's stand and voicemail functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 853 reviews
  • Pros mentioned:
    Display size

    Rated 5 out of 5 stars

    Great UL Listed phone that has great features!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buttons are big and visible, there are not a lot of buttons on the base so it is less confusing for elderly users not good with technology (if everything is set up for them, but generally pretty easy). Caller ID and audio announcing is a life saver. And it is really UL Listed! The display text is a bit smaller than I thought it would be, as well as not as visibly contrasted as the photo shows.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Disposable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are dinosaurs with a land-line. Our old phones gave up the ghost after more than 15 years. These seem to work well, but they use a proprietary battery, rather than regular Ni MH AAA cells like the ones that this set replaces. That more or less makes them Disposable. Other than that, they do work well, and were relatively easy to program. They have a fair display; I'm tired of numbers that are stacked rectangles, but at least it is large and has good contrast and backlighting. We'll see how long they last. I'm checking "Yes" on the recommend section, but with that caveat.

    I would recommend this to a friend
  • Pros mentioned:
    Display size, Ease of use

    Rated 4 out of 5 stars

    good phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as a replacement phone for an elderly parent, and while they can use it, they are a little overwhelmed. It is used for call screening, and of course making calls, however my parent is a little confused on how to listen and delete messages. Luckily, I can remote call in to the phone, and both listen and delete their messages.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Traditional Land Line User with Updated Tech

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a similar version of this phone for 15 years. This new one is very similar but with some new bells and whistles. We especially like the fact that it speaks the number we are dialing. volume adjustment is good and everything is easy to understand. We are still holding onto our land line. This may be the last time we are able to replace a phone like this.

    I would recommend this to a friend
  • Pros mentioned:
    Display size, Sound quality

    Rated 5 out of 5 stars

    Buy this one!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was concerned about quality as, frankly, no landline phone gets really stellar ratings. However, I am very pleasantly surprised. The phone works well, sound is good, buttons are large and clearly labeled for additional functions. The manual is very clear and functions are largely intuitive. Buy this one!

    I would recommend this to a friend
  • Pros mentioned:
    Display size, Ease of use

    Rated 5 out of 5 stars

    Grandma is happy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandma was resistant to changing her home phones but not that she has these she loves them. The numbers are large and easy to see and push. Having the phone/answering machine combo saves space. They have help up well and were a good value.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Features, Sound quality

    Rated 4 out of 5 stars

    Great system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect & use. Good sound and features. Clean, sharp look.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice bright and clear !!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phones are awesome! They have big bright multifunction buttons and a very large easy to read screen. The phones stay charged up for days. The voice is nice and clear with adjustable tone levels. You can adjust the volume for different rooms.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for senior adults

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom's cordless phone was dying & we needed something quick. She is 87 and yes still has a landline - lol. I wanted something with large enough buttons that would be easy for her to read & were illuminated. She also wear hearing aids. There is an adjustment on the phone just for that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just What I Wanted

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these phones! The buttons are big and when you press the numbers it talks and tells you what you are dialing. It has a speakerphone, call directory, answering machine, clear voice, so many great features. I'm going to buy my parents one.

    I would recommend this to a friend
  • Pros mentioned:
    Display size

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the display, how big the numbers are, I love the numbers saying what they are

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Best phone ever !

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loud and clear to hear and use. Glad I came in that day. A lot of help from personnel. Thanks !

    I would recommend this to a friend
  • Pros mentioned:
    Caller id, Display size

    Rated 5 out of 5 stars

    Fan Favorite

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love! Love! Love! My parents love the announcement caller ID and the paging system! Nice big buttons and clear directions!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    a phone for the caveman in all of us

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The last phone(s) we had required scrolling through menus to listen to messages, erase messages, and we never figured out how to remove the number of missed calls. With this phone, the base has a button to push to listen to messages, then an X to push to erase messages. Push the X twice and all messages go away. In this age of spam calls, when you want to get rid of that missed calls count, hold the "off" button down for a couple of seconds. Gone! Brilliant. No scrolling needed...or wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Excellent phone package!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone package with answering machine and 2 phones. Both of them are crystal clear to hear and were very easy to set up. Definitely an improvement of my old phones and answering machine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fits my needs. Old Technology still useful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, great visual screen and easy to understand operations manual

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Staying Connected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scrolling your website isn't the easiest thing for someone who doesn't do this that often. My son is a disabled vet and needed a new house phone. getting two chargeable phones for the price of one was what we needed and what you had. The old phone would run out of battery too fast. Now, one charges when one is being used. It's how we keep connected dur9ing the pandemic. Order came one day earlier than expected, no issues. What was even better was that I had a coupon from buying his Christmas present from best Buy that we had to use. The phone was less than $ 20 !

    I would recommend this to a friend
  • Pros mentioned:
    Display size, Ease of use

    Rated 5 out of 5 stars

    Easy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. Very easy to install. It has big numbers. Very colorful. I'm a grandmother of 80 years old. I dind'n call my children to install my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Display size, Ease of use

    Rated 5 out of 5 stars

    the life saver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they work great. it is so nice not to have to run thru the house to answer the phone. i love the big bright numbers. i like the way it repeats number or letter as i make a call.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    AT&T cordless phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it audibly tells you who is calling before you have to get up and look!

    I would recommend this to a friend