Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $89.95

Customer reviews

Rating 4.5 out of 5 stars with 838 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, large display with big buttons, and excellent sound quality of the AT CRL32202 DECT 6.0 phone system. Many appreciate the convenient features, including the answering machine and caller ID, along with the good volume and long battery life. Positive feedback also mentions the reasonable price and reliable range. While some users noted minor issues with voicemail and the phone stand, the overall experience is largely positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 838 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Cordless Phone System

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I obtained the AT&T - AT CRL32202 DECT 6.0 Expandable Cordless Phone System with Digital Answering System as an exchange for another brand that yielded poor audio quality. I am very pleased with this AT&T model. The audio is crisp and clean on both sides of the conversation. The unit is very easy to set up and use, especially the answering machine portion. The system has all the features you need/expect (check out all the features on the Best Buy website). The keypad buttons are backlighted and large enough for ease of use day or night. The handsets are very comfortable to hold. I highly recommend this system.

    I would recommend this to a friend
  • Pros mentioned:
    Display size, Ease of use

    Rated 4 out of 5 stars

    good phone

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as a replacement phone for an elderly parent, and while they can use it, they are a little overwhelmed. It is used for call screening, and of course making calls, however my parent is a little confused on how to listen and delete messages. Luckily, I can remote call in to the phone, and both listen and delete their messages.

    I would recommend this to a friend
  • Pros mentioned:
    Caller id, Display size

    Rated 5 out of 5 stars

    Fan Favorite

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love! Love! Love! My parents love the announcement caller ID and the paging system! Nice big buttons and clear directions!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wired phone answering system

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone with an audio enhancement feature. Great for people with hearing issues.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice bright and clear !!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phones are awesome! They have big bright multifunction buttons and a very large easy to read screen. The phones stay charged up for days. The voice is nice and clear with adjustable tone levels. You can adjust the volume for different rooms.

    I would recommend this to a friend
  • Pros mentioned:
    Display size, Sound quality

    Rated 5 out of 5 stars

    Buy this one!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was concerned about quality as, frankly, no landline phone gets really stellar ratings. However, I am very pleasantly surprised. The phone works well, sound is good, buttons are large and clearly labeled for additional functions. The manual is very clear and functions are largely intuitive. Buy this one!

    I would recommend this to a friend
  • Pros mentioned:
    Display size, Ease of use

    Rated 5 out of 5 stars

    Grandma is happy

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandma was resistant to changing her home phones but not that she has these she loves them. The numbers are large and easy to see and push. Having the phone/answering machine combo saves space. They have help up well and were a good value.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Features, Sound quality

    Rated 4 out of 5 stars

    Great system

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect & use. Good sound and features. Clean, sharp look.

    I would recommend this to a friend
  • Pros mentioned:
    Display size, Sound quality

    Rated 5 out of 5 stars

    Great phone for seniors!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom loved it! Nice big buttons and she's able to hear on this phone much better than phones she's had in the past!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for senior adults

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom's cordless phone was dying & we needed something quick. She is 87 and yes still has a landline - lol. I wanted something with large enough buttons that would be easy for her to read & were illuminated. She also wear hearing aids. There is an adjustment on the phone just for that.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    a phone for the caveman in all of us

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The last phone(s) we had required scrolling through menus to listen to messages, erase messages, and we never figured out how to remove the number of missed calls. With this phone, the base has a button to push to listen to messages, then an X to push to erase messages. Push the X twice and all messages go away. In this age of spam calls, when you want to get rid of that missed calls count, hold the "off" button down for a couple of seconds. Gone! Brilliant. No scrolling needed...or wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just What I Wanted

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these phones! The buttons are big and when you press the numbers it talks and tells you what you are dialing. It has a speakerphone, call directory, answering machine, clear voice, so many great features. I'm going to buy my parents one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Excellent phone package!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone package with answering machine and 2 phones. Both of them are crystal clear to hear and were very easy to set up. Definitely an improvement of my old phones and answering machine.

    I would recommend this to a friend
  • Pros mentioned:
    Display size, Ease of use

    Rated 5 out of 5 stars

    the life saver

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they work great. it is so nice not to have to run thru the house to answer the phone. i love the big bright numbers. i like the way it repeats number or letter as i make a call.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AT&T CRL32202 DECT 6.0 Phone

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is rather complicated, but the features that make it complicated are mostly useful. The sound is the big plus with this phone- voices are clear and easier to understand than on my old phone. The large keys are also nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and the range works across the street.

    I would recommend this to a friend
  • Pros mentioned:
    Display size, Ease of use

    Rated 5 out of 5 stars

    Easy.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. Very easy to install. It has big numbers. Very colorful. I'm a grandmother of 80 years old. I dind'n call my children to install my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Caller id

    Rated 5 out of 5 stars

    AT&T wireless cordless phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cordless phone is loud enough to hear. And it announces who calls into the house which I like.

    I would recommend this to a friend
  • Pros mentioned:
    Display size, Ease of use

    Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and use. Easy instructions, bought for grandma and set up for her. She enjoys the big buttons and the loud ringer. She has no complaints using it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Staying Connected

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scrolling your website isn't the easiest thing for someone who doesn't do this that often. My son is a disabled vet and needed a new house phone. getting two chargeable phones for the price of one was what we needed and what you had. The old phone would run out of battery too fast. Now, one charges when one is being used. It's how we keep connected dur9ing the pandemic. Order came one day earlier than expected, no issues. What was even better was that I had a coupon from buying his Christmas present from best Buy that we had to use. The phone was less than $ 20 !

    I would recommend this to a friend