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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 847 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the AT CRL32202 DECT 6.0 Expandable Cordless Phone System as easy to use, with a good display size and sound quality. Many appreciate the caller ID feature, the variety of features, and the volume control. Some customers have reported issues with the phone's stand and voicemail functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 847 reviews
  • Pros mentioned:
    Caller id

    Rated 4 out of 5 stars

    Just Works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced a much older cordless phone system (along with a lot of other electronics in my mother-in-law's home) that got zapped by lightning. It was very easy to set up and works very well. My MIL has been legally blind all of her life and the verbal announcement of caller ID especially callers she actually wants to hear from is invaluable. I would definitely buy this again.

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 4 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good set up and thankfully hangs on the wall since it’s in the kitchen and there’s limited counter space. Has good features and great answering machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this phone for my parents, they really like it due to the larger numbers, which makes it easier for them to dial. Be sure to adjust the volume on these, as they are pretty loud and set to max volume right out of the box. Battery life is very very good, but be sure to charge them initially for the recommended 4 hours before using them for the first time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Home Phone Line

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since this was a replacement for our home phone like that we don't really use much, I like that it had a good price and it was easy to get set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great features

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, easy to understand voice messages. Easy to record and use the answering machine feature.

    I would recommend this to a friend
  • Pros mentioned:
    Display size, Ease of use

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase for my 93 yo father. Buttons are larger on this phone so much easier to see. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Display size, Sound quality

    Rated 5 out of 5 stars

    Nice phone, good sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my parents. The numbers are nice and big and easy to read. The sound is very loud for those hard of hearing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Excellent Phone/Answering Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Phone! Easy setup & sound quality of phone is excellent. Recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Display size, Ease of use

    Rated 5 out of 5 stars

    Good phones.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for my elderly step mom. Big buttons and easy to use controls.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sweet and Simple

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my senior citizen uncle and it has served him well without being too hard to set up. (We are not in the same state.) This is the simplest phone set I could find that was the quality I was looking for. New cordless sets are full of bells and whistles that aren't really that important and often get in the way. I would recommend these phones to anyone looking for quality and simplicity. Even so, you will still have to wend your way through numerous menus but it is doable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    easy setup, good clear sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup, replaced a model like it that was faulty. The new phones are very clear and sharp sound . The price was also good.

    I would recommend this to a friend
  • Pros mentioned:
    Display size

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phones Nice big numbers easy to see. Answering machine lets you know who is calling

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lighted pad, large print, great for elders!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for elders or visually challenged. Lighted pad, large print, easy to set up. Good volume. Nice feel in your hand too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quality Cordless Phones with Larger Keypads

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this set of AT&T cordless phones for my mother-in-law to replace her problematic Panasonic phones. These handsets have slightly larger keypads which was a feature I was looking for. These are quality phones that are expandable. She hasn't had any issues with dropped calls and finds them easier to hold. As always, Best Buy price-matched these. I'd buy them again.

    I would recommend this to a friend
  • Pros mentioned:
    Display size, Sound quality

    Rated 5 out of 5 stars

    Mom friend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my mother big letter and the ring tone is also great thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great telephone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this telephone two months ago. This telephone is awesome. The sound quality and the answer machine is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy phone time!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phones we purchased (at&t) worked very well. After charging the phones an easy transformation from the old phone system was relatively very simple. The new phone set up was again very easy-the loudness of the ring, amount of rings before the answering system kicks in, the answering system announcement were very simple to set up. I would highly recommend this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    best phone so far.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with our new phone system. easy to install and has very good sound quality.ANSWERING SYSTEM WORKS VERY WELL with easy setup.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Thank you AT&T for a Great Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for my 81 year old mother who has bad vision and hearing. She had a big smile on her face when she first used it and says its the best phone she's had in a long time. No more having to speak loud or repeat ourselves for her to hear!

    I would recommend this to a friend
  • Pros mentioned:
    Caller id, Display size

    Rated 5 out of 5 stars

    Wonderful phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my phones. Great big numbers well lighted,love the announcement of names and numbers.....

    I would recommend this to a friend
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