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Customer reviews

Rating 4.3 out of 5 stars with 904 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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85%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 904 reviews
  • Pros mentioned:
    Multiple handsets

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that this set has enough phones for every room in my house. Intercom options and bluetooth to my cell phone make it even better!

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Great phone system.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need 5 phones this is the one for you. It has everything and up to date with Bluetooth. If you are not sure on what you are doing on some of the setups you call the 800 number and they make it easy. Wife was very happy. We had it for awhile now and is the best one yet.

    I would recommend this to a friend
  • Pros mentioned:
    Clear sound

    Rated 3 out of 5 stars

    Great features, horrible speakerphone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say, these are great phones that have an excellent range and good sound quality. The addition of smart screening made our lives so much less stressful. We used to get tons of telemarketing calls every day, but now we never hear from anyone. You have to check your caller ID every now and then to make sure you didn't miss an important call, but for the most part, the feature does its job. My complaint about the screening process is, it'll light the phone up when screening is in process, but it won't show you the caller ID, which is dumb. Other than that, the feature is awesome. The downfall, is the speakerphone. It's absolute crap, sad that it is an AT&T phone, a company that should know all about phones. I can hear the caller fine and dandy on speakerphone, but I always have to be right up at the mic for them to even hear me. I've tried multiple phones out of the 5 set and they all perform the same way. For that, the device gets 3 out of 5 stars. If they fix the speakerphone option, then it would easily be 5/5. If you find it on cheap deal and don't really use speakerphone; buy it!

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Home telephone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is wonderful everything works good we're real happy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great quality phones; some weird feature designs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phones replaces an earlier model AT&T system in our home which was experiencing unexplained power loss at random times, but it was over ten years old so I chalked it up to that. The new system has the same clear audio and range to cut through the ever-growing wifi congestion in the house. It is one of the few that was able to satisfy our needs in this area, and we went through both Panasonic and VTech before it, so we remain loyal. A couple of notes that people should know. The first is a baffling lack of an old feature. These phones cannot be labeled on the LCD display. It was something we enjoyed before, and saved us lots of trouble when the handsets would "migrate" from one room to another. It was also helpful with push-to-talk/intercom features which we use from time to time. Now we have to keep track of "Which room is HANDSET4 again?" before using the intercom. Another weird thing is the bluetooth cell phone connection. If you go through the setup to connect your cell phone to the wireless base, it works like a champ. Magically you can answer your cell phone in any room of the house by just leaving it in the room with the base. An additional benefit is the ability to preserve your cell phone charge while you're at home, even if you're stuck on a long cell phone call. However, the auto-connection might be a little TOO good. It got in the habit of auto-connecting whenever I was in the house, even with the phone at my bedside. Sometimes you want to text or use an app, etc., and you want to easily disconnect the cell phone from the wireless base. Not so easy. You have to go through a whole rigamarole with the awkward menu on the base to disconnect. It needs a quick way to disconnect from the phone itself, because you can easily forget you're connected to the base until it's too late and it screws up a call. I just would up deleting my cellphone and my wife's from the base. I didn't need the cell-to-phone capability through it would have been nice it were better thought out; the price of this system was reasonable even without it. Kind of annoyed about the handset labeling, though. That kind of caught me by surprise.

    I would recommend this to a friend
  • Pros mentioned:
    Call blocking, Expandable

    Rated 5 out of 5 stars

    Perfect for stopping unwanted calls

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family loves this phone system! Setup was very simple, and with a total of 5 handsets, we can pick up the phone anywhere in the house. The range of options is wonderful from call screening to setting the number of rings before the answering machine picks up. The additional handsets provide outstanding coverage for our home that we have never had before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been working great for a couple of weeks now. Replaced our old landline phone system with these and they sound much more clear. It has intercom, transferring and voicemail messages.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy to set up. Nice to have cell phone all over house.

    I would recommend this to a friend
  • Pros mentioned:
    Call blocking, Multiple handsets

    Rated 5 out of 5 stars

    Great set for home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was debating on cancelling my home service, but instead, opted for a new phone system. This is perfect. I put a phone in each essential room. It's hard to give up your home number when you've had it for over 40 years! Nice choice of ringtones. Love the "blocking" feature. Many other features I am still figuring out.

    I would recommend this to a friend
  • Pros mentioned:
    Call blocking, Easy setup

    Rated 5 out of 5 stars

    Great all house phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was easy. Like call blocking feature. Also intercom feature.

    I would recommend this to a friend
  • Pros mentioned:
    Call blocking, Easy setup

    Rated 4 out of 5 stars

    GOOD SMART CALL BLOCKER PHONE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did take a while to get all the phone numbers in, but it was worth it. Took me some time to get the call blocker working the way we wanted it to work but, again, it was worth the trial and error and re-reading the manual. And now that it's done, it's working well.

    I would recommend this to a friend
  • Pros mentioned:
    Call blocking

    Rated 4 out of 5 stars

    Very good for cordless phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Caller ID is vastly improved on phones. Also call blocking works but can't keep up with robo calls. Worth your money if in market for cordless phone system.

    I would recommend this to a friend
  • Pros mentioned:
    Call blocking
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    The phone system is great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, this fabulous phone system came with batteries that were dead within the first two weeks of purchase. Best Buy did replace the batteries and now everything is in working order. The system itself can accommodate two cell phones and those phone directories, block robocalls and do everything else you could want a phone system to do. It is great!

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works fantastic to pair cell phones to it. It is a very sample process to set up

    I would recommend this to a friend
  • Pros mentioned:
    Call blocking, Clear sound

    Rated 4 out of 5 stars

    Good Cordless Phone System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Cordless Phone System is excellent at screening out spam calls and has the added convenience of allowing two cell phones to connect via Bluetooth and be answered thought the system as well. The downside of this phone is the time consuming and somewhat confusing set-up. You have to navigate through a relatively complex menu system that is not well explained in the manual and the button layout is confusing at first. If you get through the learning curve it will screen out unwanted calls. The sound both in the receivers and answering machine are clear and adjustable. And the hand receivers have good range. If the learning curve was less steep I would have given this phone 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Just what I was looking for.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bluetooth range from cell better than expected for plastered walls. Intercom (push to talk) feature is really handy. Looking forward to smart call block feature. Easy to set up. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Multiple handsets

    Rated 3 out of 5 stars

    Good option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Multiple handsets are great. Volume on the base is too quiet when the listener is in another room.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    do not have title

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have trouble program the phone to work correctly can not get the answer! machine to work the way it suppose to

    I would recommend this to a friend
  • Pros mentioned:
    Call blocking
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    nice phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this phone offers an interesting screening option for your calls which has eliminated many nuisance calls. My only complaint is the volume of the phone it is hard to hear the messages.

    I would recommend this to a friend
  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    AT & T House phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to update my house phones and recorder and found this model with several phones plus the recorder. It was a simple install and the setup is also straight forward. The call screening is pretty aggressive but it sure does a good job getting rid of the solicitation calls. That I liked but some of my friends didn't follow the instructions so didn't get through either. Not the phone's fault but perhaps surprised a few callers. So far, I'm satisfied with the product. I have yet to connect my cell phone to it but will be doing that so I can use a house phone yet talking through the cell number. An interesting feature.

    I would recommend this to a friend