Early Black Friday DealsNew Doorbusters every Friday.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 51 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers find value in the ML17939 2-Line Corded Phone's ease of use, speakerphone, caller ID, answering machine, and large number size. Many appreciate the phone's features and find it efficient. However, some customers have reported issues with sound quality, including echoing and difficulty hearing others.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-51 of 51 reviews
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great office phone with 18 speed dials and it has 2 lines.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great multiline phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice price, works well for a kitchen and retail store.

    I would recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Returned

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not get the phone to work at our office. It just made a buzzing sound. Even bought a dsl filter and it still made a buzzing sound. Gave up and just returned it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has 2 lines and digital answering this phone works great if you miss a call and they dont leave a message you can look thru the call log to see name and number but if you just pick up the receiver it will automaticly dial the number.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Professional phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the options . It’s good for my wife’s business.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wrong phone for what was needed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a gift for my dad, he had me return it for him

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone except for Speed Dial

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have purchased two of these phones. The second phone, purchased on November 17, 2010, seems to be ok. No problems, but, the first phone, purchased on November 5, 2010, continually looses the 'Speed Dial' numbers. I put them all back in and in a matter of minutes or hours or days, some will dissapear. Not always the same numbers, but several. I am beginning to think that this phone has a technical problem and should be replaced. I will be contacting Best Buy to see about a replacement. Thank you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Volume level

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The talk volume level is too low. Otherwise it's good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    owner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works fine. Second time purchasing. But the explanation on the answering service should be better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    work phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with this phone. patients can hear me clearly on it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't Display Caller ID

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone for my mother. The phone displays the caller ID on Call Waiting but displays only "Incoming Call" for normal calls. I would have rated the phone very good if not for that. It took nearly three weeks to conclude that the phone was at fault. So it's now too late to return it. it seems that the only viable option is to simply junk the phone and replace it with another brand that's more reliable.

    No, I would not recommend this to a friend
Sponsored