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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 247 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers admire the SMARTFLIP™ for its ease of use and large buttons, which are particularly helpful for seniors. While the price point is frequently praised, some users find the texting functionality and battery life to be less than satisfactory. The lack of clear instructions is also a recurring concern. Call quality has also received mixed reviews, with some users reporting issues with clarity and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 247 reviews
  • Rated 5 out of 5 stars

    Good replacement phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone as a replacement for an old AT&T flip phone. Phone works good without any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flep phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dad love this phone she don’t want to change another kind of phone and just wait for him

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for those stuck on flip phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone for those people who have smart phone phobia.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small and simple for a non-tech person.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my mother who just wanted a very simple cell phone, just to talk no internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Basic phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase for elderly friend that just needed basic phone service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for voice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets my expectations works fine only use for voice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good home phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    use it everyday for answering service and business.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too small for an old man's handia. Arthitis.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No, Thank you______________________________________

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for beginners

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my mom because she's not very good with technology and loves the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone for my old dad. Hard to find flip phones nowadays with simple UI.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not easy to use

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The way to input txt is super hard . Not like original flip phone. Names and contacts also hard cause you have to pick the key that goes to letter and then click okey on the top to input letter. Not very loud and does not function well with hearing aids

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    fast

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome purchase i would definitely purchase again. process was fast and easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will purchase again

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what my mother in law was looking for. It worked just as expected.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No documentation regarding entering contact info

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone seems OK, but there is no documentation about entering contact names! I'm getting very frustrated about lack of documentation and stupid user interfaces. I earlier purchased an Apple TV, and the remote is so difficult to use, we have not watched one movie from Apple or Netflix! The remote is terrible!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good extra phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for an extra phone until my phone is fixed works fine and a good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for those who need larger numbers.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace my 14 year old flip phone and this was an excellent replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good little phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a good phone to use, it can be tossed in a glove box, tool box and hold up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This phone is great for the ederly.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was a great choice for my grandma! She couldnt use her smartphone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Flip Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and great quality. Purchased for my grandmother and she loves it.

    I would recommend this to a friend
  • Cons mentioned:
    Call quality

    Rated 1 out of 5 stars

    Horrible connectivity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AT&T made the cheapest phone they could ever produce. During every call the person on the other end can not hear because the phone continues to fade in and out even at full signal strength. Some inbound calls never make it into the phone at all.

    No, I would not recommend this to a friend