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Customer Ratings & Reviews

Model:
4052R
SKU:
6368542
Your price for this item is $39.99

Customer reviews

Rating 4 out of 5 stars with 247 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers admire the SMARTFLIP™ for its ease of use and large buttons, which are particularly helpful for seniors. While the price point is frequently praised, some users find the texting functionality and battery life to be less than satisfactory. The lack of clear instructions is also a recurring concern. Call quality has also received mixed reviews, with some users reporting issues with clarity and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 247 reviews
  • Cons mentioned:
    Call quality

    Rated 1 out of 5 stars

    Horrible connectivity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AT&T made the cheapest phone they could ever produce. During every call the person on the other end can not hear because the phone continues to fade in and out even at full signal strength. Some inbound calls never make it into the phone at all.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    excellant customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    considering the virus this year the employees worked very well with us.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not useful for a basic phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    looking for replacement!! not easy to use . very poor owners manual

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great basic smartphome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smartphone for people who just need a basic smartphone features

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    it is ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    work better some confuso but ok phone the Price too hight

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for calls only

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this phone for emergency use only. It is very dependable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works great for my grandmother she’s really enjoying it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and it is reliable and worked with existing service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple phone,simple to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for someone that mainly just needs a phone. Also has internet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great flip phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom likes this phone. It's easy for her to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prepaid

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple and old fashioned but good for a grandma

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for beginners!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT is a nice phone. I Love it ! I recomended yo the people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. It’s sleek, simple, great battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use for oider people i think is great phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for my dad. Is a smart phone. Thanks awesome

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Just okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting harder to find flip phones, and this one I would rate not as good as my old one, confusing to use.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    poor excuse for a phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this has got to be the worse phone my husband has ever owned...At&t recommended this phone because the old sim card in his prior phone would fit....wrong. Took over a month in a half to receive the new sim card. Then when they activate it they don't tell you that this particular phone does not receive multimedia texts. Returning this phone as soon as I can get them to activate his old phone. This will be the second phone I have returned to best buy...first phone cost over $80.00 returned it the next day and was charged a $45.00 restocking fee. Ordered and picked up the new phone same day...was $39.00....wondering what the restocking fee will be for this one?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Size

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great basic flip phone for old school use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a best buy I would recommended this phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome phone helps my 10 years old off the internet

    I would recommend this to a friend