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Customer Ratings & Reviews

Your price for this item is $179.95

Customer reviews

Rating 4.4 out of 5 stars with 644 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers are impressed with the TL86103 DECT 6.0 phone's ease of use, Bluetooth connectivity, and sound quality. Many appreciate its range of features, reasonable price, and the convenience of having two lines. However, some customers have noted concerns regarding the button size, wall mount design, lack of a speed dial function, and the helpfulness of the manual. A few found the phone's complexity unsuitable for their needs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 644 reviews
  • Rated 1 out of 5 stars

    So UPSET with this Purchase!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a business phone and the hand held has completely stopped working and I need it for our shop. Bought it a little over a month ago and now what... Can't return it to Best Buy and AT&T will maybe get back to me in 48 hours. What a waste of money!!!!!!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    so so product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Home office ok but actuall office cant communicate or identify another desk unit

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst phone system ever! It isn't worthy of 1 star

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone system is sound echoes and hangs up. No very good when you are taking a reservation for room rental. If you are to far from the base the quality of the hand set is so bad, I have had to call back from my cell phone. I truly wish I had never bought it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Work phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not happy with this phone and currently am not even using it anymore. We bought this phone due to two lines that we have at our business you cannot answer both lines and when someone leaves a message the message goes and records on both lines that’s the only time both lines work.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the only multi line phone they had in the store. If I had to do it again I would not buy it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good features but....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the USB input and features of the phone, but after two days the base unit died. No power. Took it back to Best Buy and they gladly exchanged it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    came incomplete, no battery pack for remote phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is incomplete, and did not come with battery for the included remote phone.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sound quality could be better

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall system works as described. Microphone on handset not as clear as needed.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not greatly impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Voice mail is not very clear when playing back

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Caller id does not seem to work. A pretty common feature that people would be expecting these days. Should be the default.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Fair screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device screen doesn’t work! Has problem from the beginning

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Hated it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible product!! Terrible I returned it, came defective

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a second wireless phone system for a 2nd residence. I like a wired handset for my desk, and like multiple remotes for each room.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    oh for the days of plain and simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well it rings...do i get a degree for reading all the instructions...

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Didn’t work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m sure it would have been a great system if it worked... but it didn’t.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone finally got one needed to buy one for the office hopefully be able to buy more in the near future

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the 2 line feature. Works as intended and no issues

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sad

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t really care for it. Price was too much and ended up not being able to use it or return it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speakers for speakerphone sound cheap, grainy, etc

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Did exactly what I expected it to do.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did exactly what I expected it to do. Excellent added as a cordless phone.

    I would recommend this to a friend