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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 643 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are impressed with the TL86103 DECT 6.0 phone's ease of use, Bluetooth connectivity, and sound quality. Many appreciate its range of features, reasonable price, and the convenience of having two lines. However, some customers have noted concerns regarding the button size, wall mount design, lack of a speed dial function, and the helpfulness of the manual. A few found the phone's complexity unsuitable for their needs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 643 reviews
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Great phone for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this dual line capable phone to replace a cheap one I had. I also did need the 2 line ability of this product.Set up was easy, the accompanying instructions are well written and easy to follow. This phone has many options on it such as the blue tooth that will let you link your cell phone to it. the hands free speaker phone option makes making and receiving calls a breeze. I highly recommend this product

    I would recommend this to a friend
  • Pros mentioned:
    Features, Price

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone system is awesome it is affordable and has all the features for a small buisness

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system is very good, it aloud you to add your cell phone and get the calls thru the system, the quality of the audio is very clear and the signal is very strong, my house have solid wall and the signal never drops. The system has two independent lines that you can connect and answers from the cord phone or the hand set phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Solid, functional connected phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For businesses that still need dedicated multi-lines, and answering machine, this is a great solution. Easy to install, and contemporary style.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great corded phone system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know what you are asking...who still owns a corded phone line. Well I do, for my elderly mother. She still trusts a corded hard line and the fact that 911/ER can locate the home/phone. The AT&T expanded system with an answering machine is great. The operation is easy to use & the buttons are easy to see: both needed features for older folks.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good phone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking to replace my work phone that I have had for many, many years. This one fit the bill perfectly. The additional cordless phone allows for mobility away from the desk when needed. Good phone, good clarity, easy to use and setup.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good home office phone system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We also purchased two TL86003 to supplement the system. We have two land lines and two cells which we can now answer anywhere in our home without having to worry where phones are. We are pleased with versatility and quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great For Pizzeria

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this phone station for over 2 years works very well at the pizzeria i work at, easy to use can record the call easy to look up numbers , its great for business.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to set up and get working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched offices and needed a land line phone system that would handle two lines. Headed to the local Best Buy and saw this one with all the features we needed so gave it a try. It installed quickly and was easy to set up and for the most part fairly intuitive to use. So far, very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Features

    Rated 5 out of 5 stars

    Great phone easy to install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and features. Easy to install and works great for 2 lines.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    makes life easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy hook up, long range wireless, clear audio and easy to read

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    The perfect business handset…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second unit I purchased for our small retail business. It has all the features needed to handle two phone numbers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good combo

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good, lot of functions, speaker base stopped working after a month but rarely use it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Business\Restaurant phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this phone at my restaurant that requires two lines. This phones fits my needs. The side USB charging ports are great to charge my tablet and mobile phone. The phone is loud and the cordless phone has great range (i ordered 2 more add on phones). I have nothing negative to say.

    I would recommend this to a friend
  • Cons mentioned:
    Complexity

    Rated 2 out of 5 stars

    Our complicated phone.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me it’s too complicated and I don’t care for it. I like SIMPLE and this is not simple.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 4 out of 5 stars

    Best 2-line Phone System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nowadays 2-line phone systems are few, and it's a pleasure to find one as well made, dependable, and user friendly as this ATT Dect system. Answering system works well. Bluetooth is a welcome feature, as is its total phone system (e.g. Skype, VOIP) integration. Best around!

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is great. It has good sound and has Bluetooth.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very Functional system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone system does what it says it will do. Relatively easy to setup. I only wish the store or Best Buy on-line would carry the extra handsets. I had to go to another vendor to get them The Best Buy salesperson tried to sell me the wrong handset.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 4 out of 5 stars

    Good Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the operations of this phone. You don't need all the bells and whistles of paying phone company for features that are already a default setting on these phones. Helps our non-profit business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving it... solid device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surpassed my needs. The phone handles 2 lines with no issues and the range, clarity, charge time and life is perfect for my needs. We are a business from 10am to 9pm and even when my employees forget to charge it, we are still good for the day. SOLID!

    I would recommend this to a friend
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