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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 643 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are impressed with the TL86103 DECT 6.0 phone's ease of use, Bluetooth connectivity, and sound quality. Many appreciate its range of features, reasonable price, and the convenience of having two lines. However, some customers have noted concerns regarding the button size, wall mount design, lack of a speed dial function, and the helpfulness of the manual. A few found the phone's complexity unsuitable for their needs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 643 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to work a 2 landline desk. Works great. Recommend

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 3 out of 5 stars

    Replace old cordless phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed multiple cordless phones for house and needed answer machine. Love that it announces caller ID. Also liked that the Bluetooth will allow cell phones to be answered on phone. Just wish the volume was a little louder.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Very efficient product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up & use. The product's price was very economical!

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Great for the hearing impaired

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone for my hearing impaired 87 year old father because it's the only one we have found that he can put on speaker and hear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    A little fuzzy, but good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, this is a good buy. There’s some customers of mine that will say I sound fuzzy, and were not sure what end it’s on, but always clear on my side. However if my customers aren’t happy, I can’t give a 5.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent sound quality, good business phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a phone for my small business. This phone was perfect. I have the desk set that is easy to use and the cordless that I can take with me when I have to move from place to place. The sound quality is really good, so much better than any cell phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It made Grandma's Day.....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A traditional phone with 2-lines and a cord, some people can't give up old habits. This was the Perfect replacement phone for Grandma. Easy to use, nothing new to learn, not to tech-savvy, simple. BestBuy even price matched ! A pleasure doing business at the New & Improved BestBuy Near Me !

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AT&T-TL86103 Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second purchase of the same unit. Would purchase a third if this unit fails. It's that good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Two-Line Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works with VOIP and/or POTS lines and will also work with one line as VOIP and the other a POTS. The caller ID feature is excellent in that it announces the caller. The conference feature works wonderfully and simply as does the answering system. All in all, I would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New beginnings

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this phone for my business and has been a great help!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone for home office!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a phone for a home office but also one that would allow us to walk to other places throughout the home. This phone has been a great addition...easy to use, voice quality is good, holds a charge well, looks professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Functional with nice appearance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This AT&T landline telephone is very functional and attractive. However, I have chosen not to use the handset phone (my previous digital telephone caused landline problems, resulting in my discarding that phone with its multiple handsets and purchasing this landline telephone) and have not yet learned how to use all of its many functions (e.g., setting the time). Yet, I have made plans to re-read the instructions so that I can follow the directions more carefully. I am glad that I purchased this brand and this particular telephone for it meets my needs and expectations.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I've been very happy with this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finding a simple 2-line phone for my home office is harder than one would think. Seems like most phones have multiple hand sets to go with it. I don't need them. I just want something for my home office desk. This one serves me well.

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 4 out of 5 stars

    starter phone for small office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for small office with two lines. Actually not using both lines yet but phone does have some advance features looking into.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Does the job if you need a landline

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job we needed, relatively easy to set up. Didn't really need to the two handsets but it was the only way to get the other things we needed.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Director

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is serving me well its excellent.its what I was looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Really like this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone works great, it connects by Bluetooth to my cell so I can answer here if I want. The cordless works great. The only thing I miss is speed dials. It has a directory but no one button speed dials that I have found.

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    good landphone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this land phone and am happy with the phone It has all the properties I wanted in a land phone. I would purchase another if I needed another land phone

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    More than expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone provided just what I needed as far as a main base and the additional cordless phone. An added feature of blue tooth was great for answering our cells remotely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Perfect Phone Set For My Mom

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this phone for my 95 year old mom as she needed a hard wired phone for her apartment. And she also needed a portable phone to move around in her apartment. This two phone set provides both of those features and rings loud enough for her to hear the ring. She loves it and I highly recommend.

    I would recommend this to a friend
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