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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.8 out of 5 stars with 215 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the Mason 9" LCD Wi-Fi Digital Photo Frame's ease of use and excellent picture quality, with many praising how clear and bright the images appear and how simple it is to set up and upload photos. The Wi-Fi functionality is also appreciated, allowing for convenient photo sharing from smartphones and other devices. While some customers find the price to be a bit high, the overall positive feedback highlights the frame's user-friendliness and impressive display capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-215 of 215 reviews
  • Rated 4 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great l o o k i n g f r a m e and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for photo sharing!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This frame is awesome! I bought one for my sister in another state and I can add photos to her frame.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and awesome product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy customer service rep was very helpful and knowledgeable. Customer really loves this product! Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good morning photos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful! Just wonderful! My family is always with me and adding new photos is so very easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Digital frame

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product bought it for a gift for my wife and she loved it so many cool features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grandmother gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift for the mother in laws of world. They love seeing pics of the kids daily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the idea of having friends and family send us picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and even easier to send photos!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good photo frame for grandparents

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little bit of a hassle to set up, not horrible, but at least they don't make you purchase a subscription to make it work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting the hang of timing the photos. Great clarity

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nope

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible. Sending it back. Should have been touch screen. Not easy to use..

    No, I would not recommend this to a friend
  • Pros mentioned:
    App usability

    Rated 5 out of 5 stars

    SO glad I bought this!!!! Ordered 2 more.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a perfect gift. Our grandparents watch it daily for hours and the app is so easy to use. Adding a picture is as easy as texting someone so we do it every day! Have gotten so many thank yous, wish I had bought sooner.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fun, Easy and Pretty

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved mine so much I bought two as holiday gifts - one for my mom and one for my sister. I Love walking into the room to see it turn on and be reminded of a beautiful memory or to see a pic my daughter sent over to me. Easy to set up too...!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Aura

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to use and to invite others. A good way to help the tech savvy share with those that may not be.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do Not Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The display goes black (“offline”) several times a day and won’t turn back on. The customer service has been slow to respond and not helpful. Do not buy this product.

    No, I would not recommend this to a friend
    • Brand response from Aura Frames Team
      Posted .

      We're sorry to hear you've run into an issue with your frame turning off unexpectedly. Our team is here to help! Please open a service request here: https://auraframes.com/help-request. auraframes