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Customer Ratings & Reviews

Your price for this item is $179.99
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The comparable value price is $199.99

Customer reviews

Rating 4.8 out of 5 stars with 215 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers find value in the Mason 9" LCD Wi-Fi Digital Photo Frame's ease of use and excellent picture quality, with many praising how clear and bright the images appear and how simple it is to set up and upload photos. The Wi-Fi functionality is also appreciated, allowing for convenient photo sharing from smartphones and other devices. While some customers find the price to be a bit high, the overall positive feedback highlights the frame's user-friendliness and impressive display capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-215 of 215 reviews
  • Rated 4 out of 5 stars

    Good on storage , ok with design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very good product because storage is unlimited but for that kind of a price little bigger screen would’ve have been good in its design rather than a broader white frame

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the idea of having friends and family send us picture.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not recommended if you have an iPhone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device just does not play nice with Apple devices. It had problems establishing the initial connection, (we switched to a Google Samsung phone to get it connected) keep losing connection with my home wifi, and had problems loading photos from our iPhones. Returned for a refund.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice gift works wells and was quite affordable as a gift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great frame

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and works as expected. App works good too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and even easier to send photos!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gift claim number

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great idea and works great but when I have my friends the gift I can’t find the gift claim number so they can make it there’s.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good photo frame for grandparents

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little bit of a hassle to set up, not horrible, but at least they don't make you purchase a subscription to make it work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended and was a big hit for Mothers Day. A bit on the expensive side. App works flawlessly with photos on mobile device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting the hang of timing the photos. Great clarity

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nope

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible. Sending it back. Should have been touch screen. Not easy to use..

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    SO glad I bought this!!!! Ordered 2 more.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a perfect gift. Our grandparents watch it daily for hours and the app is so easy to use. Adding a picture is as easy as texting someone so we do it every day! Have gotten so many thank yous, wish I had bought sooner.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fun, Easy and Pretty

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved mine so much I bought two as holiday gifts - one for my mom and one for my sister. I Love walking into the room to see it turn on and be reminded of a beautiful memory or to see a pic my daughter sent over to me. Easy to set up too...!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Aura

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to use and to invite others. A good way to help the tech savvy share with those that may not be.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do Not Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The display goes black (“offline”) several times a day and won’t turn back on. The customer service has been slow to respond and not helpful. Do not buy this product.

    No, I would not recommend this to a friend
    • Brand response from Aura Frames Team
      Posted .

      We're sorry to hear you've run into an issue with your frame turning off unexpectedly. Our team is here to help! Please open a service request here: https://auraframes.com/help-request. auraframes

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