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Customer Ratings & Reviews

Your price for this item is $179.99
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The comparable value price is $199.99

Customer reviews

Rating 4.8 out of 5 stars with 215 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers find value in the Mason 9" LCD Wi-Fi Digital Photo Frame's ease of use and excellent picture quality, with many praising how clear and bright the images appear and how simple it is to set up and upload photos. The Wi-Fi functionality is also appreciated, allowing for convenient photo sharing from smartphones and other devices. While some customers find the price to be a bit high, the overall positive feedback highlights the frame's user-friendliness and impressive display capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 215 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for Elderly

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Aura frames. We have gotten multiple ones for both sides of the family and extended family. Easy to use and just works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Gift Ever

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best present ever! It's a gift that keeps on giving since my kids send me new pictures all the time. After I got it for my Birthday, everyone got one for Christmas!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Hours of joy, simple set up!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aura was very easy to set up, and easy to invite family to share photos for this Mother’s Day gift. My mom is entranced by it, and can spend hours just watching and reminiscing. Best Buy made it easy to order & pick up too!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So great - I bought 2!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this frame for my partner to uave at home and on his desk at work. Its so easy for both of us to add photos from the App or via email. Am going to get a few for my mom and sister so we can easily share photos of the kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Aura Frame is a marvelous gift

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Aura frame is really an amazing way to relive your memories with friends and family. It's just so fun when the slideshow just brings up some random memory. I love this thing. Perfect nice gift for anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love love love

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So great for my mother in law who moved away. We are able to upload photos directly to her screen instantly! It’s like she’s here to see

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great wedding gift!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We gave this as a wedding gift! The couple loved it and is already using it all the time. We have a few of these in our family and they work great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best gift ever

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you dont know what to get someone for any occasion, this it. Better than a gift card and so easy to set up. The family preloaded it with photos using the upload feature on the phone app.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Get it !!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My parents love it, shared app with family and now everyone can upload pics from almost anywhere. Easy on iphone and android!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Mr. Jim

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I watch my life go buy in pictures of friends and grandchildren.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend Digital Photo Player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this digital photo player to display our thousands of pictures taken from our Galapagos and Machu Picchu trips. The player itself is sturdy, and the app is fairly easy — although I had to help my husband! We recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My new favorite way to view photos

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received my Aura - Mason frame last week and I already love it so much. It arrived in a gorgeous box and took moments to set up. It was a breeze to open the app and load up all of my favorite photos from my iPhone. The frame is really attractive and looks beautiful in my home. For now, I've placed it on my kitchen counter between the dining room and the kitchen. I love watching it cycle through my photos and look forward to adding thousands more! I didn't realize how much I missed seeing more of my photos in a bigger, high quality way. The resolution and color of the images is really remarkable. I also can't wait for someone in my family to get one so I can send photos to their frames from my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Display

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product works well displays great would recommend it to everone. Planning to buy as a gift for family member at xmas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never Had One Before

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually didn't know that frames like this exist! Works great. Software is a bit slow sometimes and customer service didn't seem too familiar with how to fix a certain issue with Live photos being displayed. However, I found a work around and it now works well, but they still haven't reached back out to me like they said they would. Otherwise a great gift or a better one to have if scrapbooking or photo albums aren't your thing or are limited on space.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 3 of these for family members and they absolutely loved them and they are super easy to share photos with each other and very high quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best gift for Moms or Grandmas

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gift ever for both my mother and mother-in-law! They love them. Quality is outstanding. The app is like a fun private family instagram.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Stay connected with your entire family!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it! Everyone in the family owns the Aura digital photo frame. It let's us share pictures with everyone in the family!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mother approved

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup great gift. Allows my family who scattered across the nation share pictures directly to my Mother. New pics show everyday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Frame!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got as a christmas gift for my wife and she loves it. Our kids constantly change out the pictures so there is always a surprise.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this digital frame for my mom’s birthday. I have family out of state and it was so easy to use. When you set up the frame the directions prompt you to invite as many people as you want to join the frame. Before you know it your frame is just displaying everyone’s pictures. The quality and ease are priceless!

    I would recommend this to a friend
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