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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 215 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers recognize the Mason 9" LCD Wi-Fi Digital Photo Frame for its ease of use and overall performance, with users highlighting the simple setup and great display. The app usability and connectivity also received positive feedback, making it easy to update and share photos. Some customers wished for a larger size, but overall, the frame's unlimited photo capacity was appreciated.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 215 reviews
  • Rated 5 out of 5 stars

    A surprisingly good digital frame

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design is minimalistic and fits well with decord in our house. The configuration is simple and works well. Love the self power off when there is no light source. Was also very surprised to find it supporting Live photo. The self landscap/portrait adjust can sometimes produce some hilarious crop but does a pretty decent job to keep subject properly cropped. Price is a bit steep as I probably wouldn't have bought it at full price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect digital frame

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Most reviews I read online pointed to this frame and it does not disappoint. Easy to setup. Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy To Setup and Use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The step by step instructions in the app made this a seamless setup. I think it took about 5 minutes total to download the app, create my account, connect the app to the frame... Bonus is that we gave a frame to two different sets of grandparents at Christmas and it was easy to add the two different frames to the app.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Cool

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unbelievable easy to use. My family loves this e frame. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this frame

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this frame. Easy to install and load pictures to give as a gift. Our family adds pictures weekly for the grandparents that live far away. Great way to stay connected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Photo Frame

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far works as advertised. I have been able to set-up and added photos. Resolution on the screen is great. I am very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great idea for someone who isn't too mobile

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The frame exceeded expectations. This was a gift for my sister who has Parkinsons and can't get out much in normal conditions and almost never gets out now. The frame was very easy to set up and resolution is great. Our entire extended family can upload pictures to her frame from their phones from anywhere on a daily basis so she feels in touch with what's going on. Love that we can set the start and stop times each day so it scrolls through the pictures throughout the day.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Ease of use

    Rated 5 out of 5 stars

    Aura Photo Frame

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. Bought this for the mother in law and it’s easy to update and send her photos from anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my parents for Christmas and they love it. Just wish it was bigger. Very easy to use though.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Mother’s Day Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my Mother’s Day gift from my husband. A bit small, however pictures are crisp looking.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Beautiful gift for our moms!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This digital frame was so easy to set up and use remotely. We can upload and share photos with our families with the simple to use Aura app. Definitely a great buy - especially for older parents who don't want to fool with a digital frame themselves.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Aura frame

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, great picture quality. Gave this as a gift to my wife and she loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Aura Frame

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift and they loved it. Easy to use and displays photos very nicely.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 5 out of 5 stars

    great frame

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great frame! Love that you can store all your pictures and can cycle through them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this digital frame for my mom’s birthday. I have family out of state and it was so easy to use. When you set up the frame the directions prompt you to invite as many people as you want to join the frame. Before you know it your frame is just displaying everyone’s pictures. The quality and ease are priceless!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Costs too much but good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but overpriced for what it. I’d like to see it at $99 for this size. Excellent product though.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality. Easy to use. App for phone works great We bought 2

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent frame for keeping family close

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my parents and they love it. After a minor hiccup setting it up, it is now super easy to upload pictures directly to the frame. I love that when I upload using the app, it keeps track of what I've already uploaded. My parents love that live photos from ios play on the frame.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Good on storage , ok with design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very good product because storage is unlimited but for that kind of a price little bigger screen would’ve have been good in its design rather than a broader white frame

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great way to share photos while far away!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter loves this we gave it to her for Christmas and set it up so we can share photos on it for her. Great gift.

    I would recommend this to a friend
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