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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 210 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers love the A3 Bottom Loading Bottled Water Cooler, especially the different water temperature options and ease of use when changing bottles. Many appreciate the cooler's sleek design, quiet operation, and great appearance. While the self-cleaning feature and easy setup are also well-received, some customers have reported receiving the wrong color model.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 210 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Works really well! Great built quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine we love it!!!!! We use it all day such a great product.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Unreliable

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this right up until it broke about 2 months after the year warranty ran out. So I guess it's great if you want to buy a new one every year or so. But for me, I'm just not that interested in spending $300 every year and change.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    poor taste in water after year

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for a year and started to notice a poor taste in the water. Not sure why but it is definitely not the Poland Spring water. The self cleaning mode did not help whatsoever. I did a simple taste taste of the water without putting it through the dispenser and it is not the water. I have since purchased a Waterdrop 15UB-UF 0.01 μm Ultra Filtration Under Sink Water Filter and have no regrets. I am now donating this dispenser,

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    This has been a game changer for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s perfect, sturdy, quality-made and does exactly what it’s supposed to do, how it’s supposed to do it! Not to mention, it looks great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bottom Load Water Dispenser

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this brand. This is the 2nd one I own. I bought the 1st on 3 years ago for the kitchen and its still working like a charm. This one has a new home in the basement for when company is over.

    I would recommend this to a friend
  • Cons mentioned:
    Color

    Rated 1 out of 5 stars

    Sent the wrong cooler twice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed that twice they sent me the wrong one cooler. But they were very nice at helping me return the items. I wanted the black stainless steel model and they sent me black. They need to change the color and model online, they show the black stainless steel and say its black stainless steel but it's not! Super disappointed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Very silent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s more silent comparing to my previous bottom load dispenser. So far, it is very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice water cooler

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this yesterday it's been great so far. Setup was easy with no issues. Looks great too.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for price, hasnt given any issues and is very quiet

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Dents

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dents dents dents dents dents dents dents dents dents

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Be aware

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Isn't stainless steel and the picture doesn't match the actual product the product is nice but can be loud

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed with the purchase. I should have purchase a Brio. We’ve Only had it for 3 months the equipment started getting hot and cold water is lukewarm. Manufacturer provides an email as a way to contact them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer Beware!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This particular bottom loading water dispenser stinks because you can smell the stale water deposit. Looks like new but the package is one way to trick consumers that it’s “new” as newly package. Shame on you guys not a “best buy” . Let this be a karma to your company.

    No, I would not recommend this to a friend
    • Brand response from Water Cooler Expert
      Posted .

      Hi Theguywhogotdupe2020. We are sorry to hear you were not happy with your Avalon water cooler dispenser. Our manual states, "To remove any dust and debris that may collect during shipping we recommend cleaning the unit prior to installation." If this step was not followed, it may result in poor tasting water. Our Customer Support Team is always happy to to help troubleshoot issues like this, and can be contacted at 1-800-256-0695 or email [email protected]. Avalon

  • Rated 1 out of 5 stars

    Cold doesn't work in less than 2yrs

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy, ive had it less than 2 years Nd the cold water stopped working.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dispenser and the best part is, it looks nice and clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AJ

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really loved it.Child lock feature is awesome ..

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Leaks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time I plugged it in, it was already broken.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't Order if you want black stainless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy shipped us the black/ grey cooler twice rather than the black/black stainless. No one looks at the item number when shipping EVEN though they have VERY differentitem numbers. Very disappointing!!

    No, I would not recommend this to a friend
    • Brand response from Water Cooler Expert
      Posted .

      Hi Dritt,

      We are so sorry that you received the incorrect color unit twice. We completely understand how frustrating this can be and we would like to make sure that you receive the exact unit that you ordered. Please contact our customer support team so that we can best assist you in correcting this for you. You may contact us via phone at 1800-256-0695 or by email at [email protected]. We look forward to assisting you! Avalon

  • Rated 1 out of 5 stars

    Not worth the money.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just had this for over a year, it is leaking all over now and burned out.

    No, I would not recommend this to a friend