Customer Ratings & Reviews

Got tired of paying for water delivery.Got this on sale from best buy. Now i can get alkaline water at a much lower rate.

Great Product for summer. No need of putting water bottles in fridge.

Love it. Great purchase love this irem very much !

I am a big fan of this cooler! I like how it has a self clean.

Works great when it works! Had to return one because the cold water stopped dispending cold water. Luckily it happened within my return period because there was no protection plan offered for this. I bought another hoping that was just a one-time fluke because we really like everything else about it! So far no issues with the new one!

Avoid at all costs. Bought this model two years ago and started experiencing leaking issues after a year and a half. Avalon is clearly aware of this issue as they diagnosed and provided a temp fix very quickly. Unfortunately the cold tank lid wont stay sealed no matter what I do, making the unit unusable. The customer service department acknowledges this defect, however won't do anything to remedy it since the 1-year warranty expired. I really wanted to like this cooler but knowingly selling a defective product doesn't sit right with me. Do you homework and buy Primo instead

Used for office and its great. Has 3 options of hot, cool and cold. Enough space for bottle refill. Havent tried self cleaning yet

Does anyone have issues with the water not being cold? I feel like it comes out cold only sometimes. Might be defective.

Love it! Works great and keeps the bottle out of sight which makes the area look more attractive.

This product gives water so amaizing and saves the tuetles

This item has saved so much money and space and much less waste of plastic bottles. Libe

Cools/Heats water in few minutes, works great and looks great for even greater price

This water cooler is perfect for our hone. I did find it cheaper elsewhere after I placed my order.

I like it. It looks good and does great on the water temps. I like the 3 options it has. Hot, cool, or cold

great machine will recommend the machine really works no leaks

This water dispenser is very good. Excellent quality dispenser.

I purchased this unit and after less than 2 years the cold water stopped dispensing. I reached out to the manufacturer and after trouble shooting they sent me this "Since the issue with your unit is not correctable, we would suggest a replacement unit as there would not be any further troubleshooting or replacement parts to resolve this. After looking at your order information, we were able to see that your 1-year manufacturer warranty expired. Without having purchased any extended warranties or protection plans, our options become very limited moving forward. However, we would like to provide you with 15% off a new unit." I will avoid this product and as I said to the manufacturer, I will be avoiding their brand all together

Works great! Very good hose design, we love that it doesn’t leave water in the bottle.

After a year of purchased this item stop working and it doesnt turn on anymore & started making alot of noise.

Great water dispenser better than the old Primo one I had.